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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property

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Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Exterior
Reception
Deluxe King Room with Balcony and City Views | View from room
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Room

Free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 35 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King Room

Standard King Room

Standard King Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Along with an outdoor pool, this smoke-free hotel has spa services and tour/ticket assistance. WiFi in public areas is free.
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and spa services.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and a virtual front desk
  • Steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach
As a guest of Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you'll find an outdoor pool, spa services, and tour/ticket assistance. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • Pets and service animals are not allowed at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 192 reviews
Rating 8 - Good. 47 out of 192 reviews
Rating 6 - Okay. 33 out of 192 reviews
Rating 4 - Poor. 9 out of 192 reviews
Rating 2 - Terrible. 26 out of 192 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gino

Stayed 7 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the whole stay I felt like I found true friends for life!
Stayed 7 nights in Jan 2026

10/10 Excellent

Ezio Augusto, Niagara Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amazing staff
Stayed 6 nights in Jan 2026

2/10 Terrible

Sean

Liked: Cleanliness, staff & service
Staff were fine. Bathroom is outdated, basically no pool, curtains were visibly dirty. The bands downstairs play all night and they basically sounds like they are in the room. Could not sleep, booked a room elsewhere.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brett

Stayed 1 night in Dec 2025

6/10 Okay

Stéphane

Stayed 14 nights in Nov 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was fine.
Stayed 1 night in Nov 2025

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Oct 2025

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service
Disliked: Amenities
Rideau très sale et troué, pas de mini frigo
Stayed 13 nights in Oct 2025

6/10 Okay

Yahaira

Travelled with group
Disliked: Amenities
The only thing going for this place was location, the check in process was ok. Had to pay an extra $120 pesos for cleaning or something. But the rest of the amenities is not up to par first off you walk in there’s no elevator so I think it says it in the description. Second I stayed in 20 one walked in barely any light had somebody come in confirmed there’s no extra light inside the room to see the curtains were dirty. There is no little mini fridge for any possible cold drinks to be stored. The toilet button was hard to flush. No hair dryer. They charge you it u stain any towels or bedding. No FREE parking like it says , this was so disappointing because it says they had. You have to park in the side of the street , it’s 10 pesos per hour. Parking fee is from 9 am to 10 pm. So I had to plan my days based on this. It was annoying to have to come back and put money since it only allowed you to do 6 hours at a time.the pool ? What pool , it’s like a Jacuzzi that was not maintained it’s on top or the roof , the area is not well kept. The second floor common area the cushions are dirty , stained. Over all the simple things like hair dryer and mini fridge and just not keeping the property nice , I wouldn’t go back.
Stayed 3 nights in Oct 2025

4/10 Poor

Thanh Mai

Disliked: Room comfort
The music from the hotel’s bar was SUPER loud - the walls were vibrating until around 2:30 AM. It was impossible to rest or fall asleep. If you’re planning to wake up early or want a quiet stay, this is not the hotel for you. The staff were kind and friendly, but the constant noise completely ruined the experience.
Stayed 3 nights in Oct 2025

6/10 Okay

Salvador

Stayed 1 night in Oct 2025

6/10 Okay

Raul

Liked: Staff & service, amenities
Bed was great But the internet was terrible
Stayed 7 nights in Aug 2025

10/10 Excellent

Marcela, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff Neat areas Location wonderful Comfortable bed
Stayed 18 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little loud from the bar below but it well worth it. It could have just been the room I was in.
Stayed 1 night in May 2025

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service
I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need.
Stayed 7 nights in Apr 2025

2/10 Terrible

Luis antonio barradas

Stayed 6 nights in Apr 2025

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was great and the room was as expected
Stayed 6 nights in Mar 2025

10/10 Excellent

OSCAR

Stayed 2 nights in Feb 2025

2/10 Terrible

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Nice hotel good location
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location

8/10 Good

Scott

Stayed 7 nights in Nov 2024

6/10 Okay

Kimberly, Belleville

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Live bands every night so lots of Rhythm and music until the early morning.
Stayed 7 nights in Dec 2024