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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Property class: 3

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Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

An outdoor dining area with tables and chairs, a covered seating area, and a bar.
A bedroom with a large bed, wooden ceiling beams, an air conditioning unit, and a view of a building through a glass door.
A spacious living area with a modern sofa set, a wooden coffee table, and a large abstract painting on the wall.
A spacious living area with a wooden coffee table, a sofa, and a chair. There is a painting on the wall and a potted plant on the floor.
A poolside area with a hat, sunglasses, and a towel on a wooden deck.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Room

Free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • 35 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard King Room

Standard King Room

Standard King Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Beach House Hotel
Downtown Playa del Carmen
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 534 reviews
Beach House Hotel

About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Along with an outdoor pool, this smoke-free hotel has spa services and tour/ticket assistance. WiFi in public areas is free.
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and spa services.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and a virtual front desk
  • Steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach
As a guest of Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen, you'll find an outdoor pool, spa services, and tour/ticket assistance. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • Pets and service animals are not allowed at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 198 reviews
Rating 8 - Good. 49 out of 198 reviews
Rating 6 - Okay. 34 out of 198 reviews
Rating 4 - Poor. 9 out of 198 reviews
Rating 2 - Terrible. 26 out of 198 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m beautiful hotel with the wonderful bar and food place downstairs that also brings the food upstairs to your room wonderful cleaning service and staff and upbeatnightlife
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ezio Augusto

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amazing staff
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Andre

Good location
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

kathryn

Liked: Staff & service, amenities, property conditions & facilities
If the rooms had a small fridge, it would be great for long term stays!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again , the only issue I had was there is a restaurant on the ground floor and occasionally the music was loud , but all in all good place to stay
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great area.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the whole stay I felt like I found true friends for life!
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. On the first floor there is a restaurant with live music to late night. Difficult to sleep and rest with so much noise.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

gildardo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Decent
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Katherine Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is perfect for party animals. Right on 5th ave. with public parking nearby. Staff were nice, but the doorknob to the bathroom was broken and the TV could not pick up a signal.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Guillermo

Ok, fine
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous staff Neat areas Location wonderful Comfortable bed
Stayed 18 nights in May 2025
Verified review

2/10 Terrible

Logeswaran

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No privacy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Nice hotel good location
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, it is noisy but we expected that so it didn’t bother us. The check in on the other hand was difficult, it’s my understanding that perhaps something may have gone wrong as we submitted the document with our information but never received the enter code for our room, upon arrival there is no reception present, I was glad to hear back from the person giving the codes through WhatsApp, but then it took some more effort to get it working as at first it was being a bit glitchy, I think the check in could be streamlined a bit better, perhaps adding pictures of where you’re meant to enter the code. Overall we enjoyed our experience, the hotel was nice and the man who helped us get in was very kind, I’m sorry I don’t remember his name. Great location as it is close to all things you could need and very walkable which we loved.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Everything was fine.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Geyna Valerie

Disliked: Cleanliness, property conditions & facilities
The building could be cleaned better. Especially the main floor when guests come in. The cleaning ladies up stairs are wonderful. The staff overall need to learn more English. Example- fork, knife, spoon, toast. Simple things. We should not be told rudely to do the translation app for Simple things. There are enough English speaking people that come to your hotel. Shopping was very expensive this year.
Stayed 13 nights in Feb 2026
Verified review

6/10 Okay

Raul

Liked: Staff & service, amenities
Bed was great But the internet was terrible
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service
I stayed at Hotel Banana 7 nights with my daughter and we both loved the place. The staff is very nice and helpful. The place is a little outdated, but it has everything you need.
Stayed 7 nights in Apr 2025
Verified review

2/10 Terrible

Sean

Liked: Cleanliness, staff & service
Staff were fine. Bathroom is outdated, basically no pool, curtains were visibly dirty. The bands downstairs play all night and they basically sounds like they are in the room. Could not sleep, booked a room elsewhere.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was great and the room was as expected
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location
Verified review

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.
Stayed 2 nights in Jan 2024