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4.0 out of 5

"We stayed for 10 nights in early November 2012. The hotel is situated 40 minutes from Cancun airport and is in a good location for visiting the shops ... " More

By KarenB on Mon 19 Nov 2012

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Junior Suite, Patio

Bed Count 2 Full Beds Maximum Occupancy 3 Max
€437* Per night/room 28 May - 29 May

Beach Front Casita

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palafitos Junior Suite Rooftop

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cenote Lagoon Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palafitos Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Patio Diamond Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Blue Diamond Luxury Boutique - All Inclusive - Adults Only. During your stay, you'll be within walking distance of El Camaleón Mayakoba Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Aquamarina Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, aromatherapy or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the beach and the helpful staff
  • Just a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Maroma Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Blue Diamond Luxury Boutique - All Inclusive - Adults Only ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Couples (1) Family (1) Friends (1)
4 out of 5

Great for couples but food needs to be improved.

We stayed for 10 nights in early November 2012. The hotel is situated 40 minutes from Cancun airport and is in a good location for visiting the shops and bars of Playa Del Carmen and the archeological sites at Tulum and Chichen Itza. The hotel is low rise set around streams and lagoons and provides privacy from neighbouring rooms by lush planting. The beach is clean and well equipped with sun beds and umbrellas however in peak season, these may be in short supply. The rooms are large and nicely furnished and very clean. The food offering is what lets down this resort. There are only two restaurants which are not always both open. The choice and quality of food on offer is quite poor - for eaxmple there was no change in the choice of 3 main courses during our 10 nights and food arrived almost cold and inedible in the main restaurant. However if this were to be improved the resort would offer much better value for money (as it is all inclusive) and would be a great place to stay.

Posted by on 19 Nov 2012

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5 out of 5

Sehr exklusives Hotel

Das Essen ist einfach der Wahnsinn. Abwechslungsreich und sehr gur. Die Anlage ist sehr schön und ruhig gelegen. Der Strand ist ebenfalls Spitzenklasse. Wir haben in dem Hotel den ersten Teil unserer Hochzeitsreise verbracht. Das Hotel ist jeden Preis wert. Kaum Kinder, was auch mal gut ist.

Posted by on 17 Dec 2013

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3 out of 5

un séjour de 10 jours un peu chaotique

je ne le recommanderai pas pour l'instant car c'est un bel hôtel avec un plus pour la présence des animaux mais un vrai manque de professionnalisme de la part du directeur de l hôtel qui ne s'excuse pas lorsqu'une des nombreuses voiturettes de golf, circulant trop vite et n'importe comment dans l hôtel , finit par vous blesser et manque de réactivité en ne proposant une autre chambre que la veille du départ parce que votre chambre est défectueuse (nombreuses coupures électriques, dysfonctionnement de la clé de chambre à 9 reprises, absence d'eau chaude, vélo en mauvaise état) alors que l'hôtel n'est pas plein. En bref une direction qui ne vous met pas à l'aise et en confiance en cas de soucis et gâche les atouts de cet hôtel

Posted by on 10 Mar 2013

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About the Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Location Km. 298.8 Carretera #307, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Premium alcoholic drinks included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Lessons/classes/games

  • Cooking
  • Language

Entertainment

  • On-site live performances

Not included

  • Use of golf equipment
  • Surcharge for room service
  • Activities and services offered by independent operators
  • Off-site tours

  • Language classes/lessons included
  • Buffet-style meals included
  • A la carte dining included
  • Service charge included
  • Cooking classes/lessons included
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Additional service charge accepted
  • Premium or imported alcoholic drinks included
  • All meals included
  • Premium food items included
  • Limited meals offered through room service
  • All available drinks included
  • Minibar (all drinks included)
  • Use of golf equipment not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only such as a marina and an outdoor pool. Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 128 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast.

Aquamarina Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Ceviche-Tapas Bar – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Ambar Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

A marina, a health club and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Diamond Luxury Boutique Adults Playa del Carmen
  • Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
  • Blue Diamond Riviera Maya Playa del Carmen
  • Blue Diamond Riviera Maya All Inclusive Adults Only
  • Blue Diamond Riviera Maya All Inclusive Resort
  • Blue Diamond Luxury Boutique All Inclusive Adults Only
  • Blue Diamond Inclusive Adults
  • Blue Diamond Inclusive Carmen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.