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CALIXTA Hotel

3.5 star property

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Photo gallery for CALIXTA Hotel

Lobby sitting area
Front of property
Lobby
Outdoor pool
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Avenida 10, Calle 14 Nte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Classic Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft

In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

CALIXTA Hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite. Change of towels is available on request.
CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and hair dryers. 43-cm LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
The breakfast at CALIXTA Hotel gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy pool views while dining at Calixta
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a multilingual staff, an elevator, and a rooftop deck
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at CALIXTA Hotel.

This 3.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Calixta - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 for adults and MXN 180 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Calixta

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-cm LED TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-006977/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

CALIXTA Hotel Hotel
KAYAK Sol Playa del Carmen
CALIXTA Hotel Playa del Carmen
CALIXTA Hotel Hotel Playa del Carmen

CALIXTA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 352 reviews
Rating 8 - Good. 79 out of 352 reviews
Rating 6 - Okay. 30 out of 352 reviews
Rating 4 - Poor. 22 out of 352 reviews
Rating 2 - Terrible. 11 out of 352 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfy bed and great location!!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Michael

Stagg was great
Stayed 25 nights in Jan 2026
Verified

8/10 Good

Ashraf

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice great location close to coco bongo and 5th ave?
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. VERY convenient and close proximity to main strip and restaurants. Pool made for a nice escape from the business of the strip. Would recommend and would stay here again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff. Armando went above and beyond checking us in. We arrived later than planned when our taxi to Playa was cancelled without our knowledge. He helped the checkin process to go smoothly. There is a great view from the rooftop restaurant and the serving staff were very kind. The hotel is super close to the alternate ADO bus station so it was very convenient. I would definitely stay there again
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Ashraf

Liked: Cleanliness
Disliked: Amenities
The property offers nicely renovated rooms and is conveniently located in a central area near Coco Bongo. There is also a good taco restaurant nearby called Don Sirloin. However, the staff at this location were unfriendly and unhelpful throughout our stay. We chose this hotel specifically for the loft-style rooms, but there are many better options in Playa del Carmen that provide a more welcoming experience for international guests. Additionally, the elevator felt unsafe, and each morning we were disturbed by loud housekeeping activity, including persistent banging on neighboring doors.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Feb 2025
Verified

2/10 Terrible

WILLIAM

Disliked: Cleanliness, property conditions & facilities
Jack hammer outside, seal on sliding door allows dust and unexpectedly noisie, could not stay in the room during the day, oily substance on the surfaces, red and color, clean the floor by myself when I first got there. I booked a different hotel, asked to move to a hotel in their chain they refused. And we’re going to charge if I left.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Laura m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was great and the breakfast was deli. It’s was convenient and quite enough to sleep at night.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Roberto

Staff was never friendly, rooftop was not like the pictures online.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge H Zamudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location, clean and comfy room, easy access.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Would def stay again and great location.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Edger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, nice rooms!
Stayed 1 night in May 2023
Verified

8/10 Good

Dvora

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great Location, stuff are nice
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Alicja

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, the room seemd to be nice. We left the luggage and went for a dinner. When returned to the room, the smell of dump was unbearable. We were forced to ask for another room. In the end we were transferred to another hotel. The receptionist was verry helpful and attentive.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Courtnee

Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay. The room was extremely dirty upon check-in. There were no washcloths provided, which is basic housekeeping. The shower had visible mold, the curtains were dirty, and the air vents were dusty, which made the room feel neglected and unsanitary. Cleanliness is a minimum expectation when staying at a hotel, and unfortunately this property did not meet that standard. I did not feel comfortable during my stay and would not recommend this hotel to others.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nidal

Liked: Staff & service, property conditions & facilities
The location is great and the staff are very friendly and helpful
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service
We enjoyed our stay. Can get a little noisy staff are very friendly and helpful
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Christabell Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
I love how close I was to everything and the roof top and breakfast was perfect
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Doralia

Liked: Cleanliness, staff & service, property conditions & facilities
Property does not have their own parking but the 24 hour parking right next to the property is accessible and an excellent price!!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing! Rooms were super clean and staff was very welcoming.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Hillary Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and at walkable distance from the beach.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

NORMA

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.
Stayed 5 nights in Mar 2025