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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
32-inch plasma TV with digital channels, TV
Interior detail
Front of property
Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service

Explore the area

View in a map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Poolside Double Room

Superior Poolside Double Room

Superior Poolside Double Room

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite with Balcony

Junior Suite with Balcony

Junior Suite with Balcony

7.2 out of 10
Good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

This hotel features a full-service spa, an outdoor pool, and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a 24-hour front desk, and tour/ticket assistance are onsite.
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Caribbean Paradise Hotel & Spa - 5th Avenue. During your stay, you'll be connected to a shopping center, and just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, reflexology, or aromatherapy at the spa
  • Amenities include a front-desk safe and a multilingual staff
  • Steps from Quinta Avenida and 6 minutes by foot from Mamitas Beach
  • Airport shuttle service available
Caribbean Paradise Hotel & Spa - 5th Avenue offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Caribbean Paradise Hotel & Spa - 5th Avenue. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caribbean Paradise Playa del Carmen

Hotel Caribbean Paradise

Koox Caribbean Paradise

Dolce Vita Caribe Beach B&B Playa del Carmen

Koox Caribbean Paradise Hotel Playa del Carmen

Koox Caribbean Paradise Playa del Carmen

Caribbean Paradise Hotel Playa Del Carmen

Caribbean Paradise Resort And Spa

Dolce Vita Caribe Beach Playa del Carmen

Dolce Vita Caribe Beach

Dolce Vita Caribe l Carmen

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 861 reviews
Rating 8 - Good. 277 out of 861 reviews
Rating 6 - Okay. 167 out of 861 reviews
Rating 4 - Poor. 76 out of 861 reviews
Rating 2 - Terrible. 70 out of 861 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Stayed 8 nights in Feb 2026

10/10 Excellent

Noely, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Super complacida con las atenciones, instalaciones, y servicio que me ofrece este Hotel. Son ya varios años hospedandome aqui. Super recomendado. Excelente opcion para quedarse si buscar vivir la verdadera experiencia de la 5ta Ave. De Playa del Carmen.
Stayed 8 nights in Feb 2026

8/10 Good

veronica a

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean
Stayed 5 nights in Nov 2025

8/10 Good

Fabian

Stayed 1 night in Jan 2026

8/10 Good

harmony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all kind and helpful. The hotel is kept very clean.
Stayed 7 nights in Jan 2026

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
I will give your hotel the worse review ever. I have pictures and have videos of the sub- par level of quality and sanitary your hotel is. The make-shift-broken latch/key lock on the rooms -making it unsafe for any guests. The dirty pool you claim be be luxurious is gross asf. The fowl smell of sewer that Eminates from the drains inside the rooms. I will let every guest know this is a scam property and not to book here. On all platforms. Yous are thieves.
Ac leaks into bed, turns into ice maker. Starts spitting out ice and makes really loud noise. Bad smelling water has to use towels to help soak up.
Stayed 5 nights in Jan 2026

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staff was courteous.
Stayed 3 nights in Jan 2026

8/10 Good

Cristian

Travelled with partner
Liked: Cleanliness, amenities
Muy buena atención al cliente
Stayed 2 nights in Dec 2025

8/10 Good

MonTasia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is amazing if you dont want to hear night life please dont stay here! It did not bother my family at all we enjoyed it lol. Room smelled like poop the entire time we were there Im not sure if it was just my room but I definitely think they have a plumbing issue. You're not aloud to flush tissue. Also they do not offer wash clothes which I thought was weird they only have drying towels and medium hand towels. They must check your room at check out so plan for extra time when leaving. Pool was dirty. On our last day leaving the power went out in our room walking out the door. They dont have blankets or fitted sheets for the bed so the mattress was exposed because the flat sheet kept sliding off the bed. We made it work we weren't in the room much but these are things I wish I knew before booking. I am black and I felt extremely safe police presence was everywhere. Hope this help someone
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaqueline

Stayed 3 nights in Dec 2025

6/10 Okay

noemi c, Lancaster

Stayed 4 nights in Dec 2025

2/10 Terrible

Verified traveller

Stayed 5 nights in Dec 2025

6/10 Okay

Terry, Edmonton

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
So my take on boutique hotels is that it's cool if like the unfinished look. It's a small room with minimalist approach. We like the pool right outside our room and the hippy cafe right there. Very convenient location in the centre of the strip. Aside from the lack of toilet paper having to ask for it daily, and the right spaces, it's a meh.
Stayed 4 nights in Dec 2025

10/10 Excellent

julio

Liked: Cleanliness, property conditions & facilities
Staff muy amables el lugar muy seguro y limpio todo cerca alrededor lo Recomendo 100%
Stayed 4 nights in Nov 2025

8/10 Good

Francisco

The hotel was nice and the room was clean. The bed was a bit hard
Stayed 1 night in Dec 2025

8/10 Good

Desiree

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Indalecio

Travelled with partner
Disliked: Cleanliness
el agua de la alberca estaba sucia, si no puedes dormir con ruido no lo recomiendo porque el lugar está frente a un bar muy ruidoso y nos queria cobrar aguas y sodas que no habiamos consumido.
Stayed 7 nights in Dec 2025

4/10 Poor

Martin

Stayed 8 nights in Nov 2025

10/10 Excellent

Regiena

Stayed 3 nights in Dec 2025

2/10 Terrible

Lauren

Stayed 2 nights in Dec 2025

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shayla Eli

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Clean room great staff amazing location !! But … if you want quiet this is not the place for you .. I’d definitely book this place again but the price reflects the noise till about 2 am .. then quiet .. so if your an early riser this is not for you
Stayed 4 nights in Nov 2025