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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
A lobby with a bamboo ceiling, a seating area with cushions, and a large potted plant.
A coffee shop with a sign reading "Coffee - Chocolate" and a display of various coffee products.
A narrow water channel with steps leading down to a lower level, surrounded by stone walls and potted plants.
Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service

Explore the area

View in a map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Queen Room with Balcony

A modern hotel room with a large bed, a small refrigerator, a mirror, and a wooden headboard.

Deluxe Queen Room with Balcony

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room with Balcony

A hotel room with two beds, a TV, an air conditioning unit, and a hallway leading to another room.

Deluxe Double Room with Balcony

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Poolside Double Room

A hotel room with a large window, a bed, a bedside table with a book and sunglasses, a basket with towels, and a small plant.

Superior Poolside Double Room

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite with Balcony

A bedroom with a large bed, a view of a wooden fence and a pagoda, and a hammock outside.

Junior Suite with Balcony

7.2 out of 10
Good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Master Suite with Jacuzzi, Balcony and City Views

A modern hotel room with a large bed, a TV mounted on the wall, a wooden chair, and a balcony with a view of greenery.

Master Suite with Jacuzzi, Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

A spacious bedroom with a large bed, a sliding glass door leading to a balcony, and a wooden chair.

Master Double Suite with Jacuzzi Balcony and City Views

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

This hotel features a full-service spa, an outdoor pool, and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a 24-hour front desk, and tour/ticket assistance are onsite.
Caribbean Paradise Hotel & Spa - 5th Avenue offers 37 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Caribbean Paradise Hotel & Spa - 5th Avenue. During your stay, you'll be connected to a shopping center, and just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, Swedish massages, or Ayurvedic treatments at the spa
  • Amenities include a front-desk safe and a multilingual staff
  • Steps from Quinta Avenida and 6 minutes by foot from Mamitas Beach
  • Airport shuttle service available
Caribbean Paradise Hotel & Spa - 5th Avenue offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Caribbean Paradise Hotel & Spa - 5th Avenue. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 873 reviews
Rating 8 - Good. 281 out of 873 reviews
Rating 6 - Okay. 167 out of 873 reviews
Rating 4 - Poor. 77 out of 873 reviews
Rating 2 - Terrible. 70 out of 873 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tyler J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stays and especially the poolside rooms.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Mayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was comfortable and clean, the only issue was the bathtub clogged, besides that everything good.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Josefina

Liked: Staff & service, amenities, property conditions & facilities
The room was good. But too noisy by evenings
Stayed 1 night in Mar 2026
Verified

8/10 Good

harmony

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all kind and helpful. The hotel is kept very clean.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
staff was courteous.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. It felt like a mini apartment and had everything I needed from a beach bag to a wine opener. Nice towels and sheets. Felt luxurious. The pool was cute and clean. I almost always was there by myself early mornings. There are night clubs across the street but you’re on vacation so stay up a little. I stayed in a balcony corner suit I think? Room 7. You’d love it. The breakfast was a nice touch. Mostly fruit and breads. I would take it to the roof top with my coffee.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Francisco

The hotel was nice and the room was clean. The bed was a bit hard
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Geoffrey

It was okay and it is in a good location.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t read all the reviews. This is a perfect boutique atmosphere. Yes it’s on 5th. Yes there is music playing until bar close. That’s part of the appeal. We sat on our balcony and enjoyed the people watching. The staff is kind. Don’t expect to get five star service for the great price. The hotel was clean, welcoming, chic and just what was needed. Our room was a king with jacuzzi and was a great size. The hotel is small and not overwhelmed by people. We will be back.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Terry

Disliked: Amenities, property conditions & facilities
So my take on boutique hotels is that it's cool if like the unfinished look. It's a small room with minimalist approach. We like the pool right outside our room and the hippy cafe right there. Very convenient location in the centre of the strip. Aside from the lack of toilet paper having to ask for it daily, and the right spaces, it's a meh.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024
Verified

8/10 Good

veronica a

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean
Stayed 5 nights in Nov 2025
Verified

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Disliked: Amenities
Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025
Verified

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Clean room great staff amazing location !! But … if you want quiet this is not the place for you .. I’d definitely book this place again but the price reflects the noise till about 2 am .. then quiet .. so if your an early riser this is not for you
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Osiris I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean .
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Bryann Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and economy

Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day
Stayed 7 nights in Jul 2025