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Casa Fausta

3.5 star property

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Photo gallery for Casa Fausta

Front of property
Terrace/patio
Studio, 1 Double Bed, Kitchen | Private kitchenette
Studio, 1 Double Bed, Kitchen | Air conditioning
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Av. 20 entre calle 26 y 28, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

City Apartment, 1 Bedroom, Kitchen, City View

  • City view
  • 399 sq m
  • Sleeps 2
  • 1 Double Bed

City Apartment, 2 Bedrooms, Terrace, City View

  • City view
  • 499 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Double Bed, Kitchen

Studio, 1 Double Bed, Kitchen | Private kitchenette

Studio, 1 Double Bed, Kitchen

  • 119 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Apartment, 1 Bedroom, Terrace, City View

City Apartment, 1 Bedroom, Terrace, City View

City Apartment, 1 Bedroom, Terrace, City View

  • City view
  • 399 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Fausta

This apartment building features concierge services, express check-in, and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, premium bedding, and a coffee/tea maker. Housekeeping is available once per stay.
Casa Fausta offers 6 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

During your stay at Casa Fausta, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services. This comfortable apartment building has 6 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room, and a flat-screen TV
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Quinta Avenida and 10 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Casa Fausta offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen apartment.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near the sea

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 6 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per room (roundtrip)
  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Fausta Apartment Playa del Carmen
Casa Fausta Apartment
Casa Fausta Playa del Carmen
Casa Fausta
Casa Fausta Apartment
Casa Fausta Playa del Carmen
Casa Fausta Apartment Playa del Carmen

Casa Fausta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Maciel

Liked: Staff & service, property conditions & facilities, room comfort

Apartamento funcional

Quarto pequeno e água do chuveiro sem pressão nenhuma, mas pelo menos estava quente. Havia obra no andar de cima e o apartamento estava empoeirado. Cozinha completa com todos os utensílios e eletrodomésticos funcionado perfeitamente.
Stayed 3 nights in Dec 2019

10/10 Excellent

Darius

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I really like the place. Great location and it was convenient. My only criticism was the cleanliness of the shower. There were 4 pieces of the used mini soap bars on the floor inside which led me to believe that it had not been cleaned in some time. But the manager was great and it was a good stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Oscar, chula Vista Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice clean and well decorated room with city view, well located. My room had A/C in bedroom only, living room was getting pretty hot but I was not using it much as I was always out. Hot water, nice kitchen with stovetop but small counter. Responsible was very nice and helpful. Good cleaning service.
Stayed 4 nights in Mar 2018

10/10 Excellent

Daniel, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like Home.

Felt like home in this condo apartment. Two blocks from La Quinta Avenida and four blocks from the beach which was good enough for me.
Stayed 4 nights in Nov 2017

10/10 Excellent

Anna , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was very good experience staying there.

I stay there from May 13-May 20, 2017. My room was on the first floor of the house with kitchen and small outdoor room with table and 2 chairs, no view to outside world, but you can see the sky. Kitchen was a great option to have, so i could have my breakfast in the morning or eat any time of the day and save some money. Weather was very hot 36-40C, so i did spend some time inside with air conditioner. Place were clean and cleaning lady came 2 times to change my bedshits. Saul was very helpful with any questions i ask. Highly recommend to stay there.

8/10 Good

Gerardo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Clean and simple, nothing fancy. .................................................................................................................................................................

8/10 Good

Gary, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The only disappointment was that instead of a furnished balcony, there was no balcony at all. This is a recent listing and the website information is under review to correct this and a few other informational points.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo, funcional y gran precio. Era más pequeño que lo que parecía en las fotos, no tiene productos de limpieza y el ruido de un colegio te despierta cada día a las 7:30, hacen mucho ruido
Stayed 6 nights in Feb 2020

10/10 Excellent

Efrain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto acogedor con baño completo una cama, mini cocina, mini barra tipo península y pues como para dejar tus pertenencias a salvo es un buen lugar, este cuenta con dos entradas, tiene dos pares de toallas, plancha, secadora, agua caliente todo el tiempo, jabón pequeñito y se vio limpio. No es el mismo edificio al que sale en la foto si no te lleva a uno que se encuentre entre las calles 20 y 26, el olor del cuarto es extraño que si dejas tus prendas expuestas estás se penetran el olor, no hay señal de Tv o bueno no pude obtener ninguna señal, no hacen limpieza diaria del cuarto si pretendes pasar más de 1 semana pues sería importante que contemplaras eso, las escaleras para subir al cuarto son muy angostas y altas no recomiendo para personas mayores y en general estuvo BUENO y llevar cambio cuando sea el momento de pagar.
Stayed 3 nights in Feb 2020

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place!!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Lizeth Alejandra

Stayed 2 nights in Nov 2019

10/10 Excellent

Maria del rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saul exelente anfitrion
Stayed 12 nights in Jun 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Me gustó el trato que tuve con el casero. No me gustó que hubiese cucarachas en la habitación que nos dieron (Bajo).
Stayed 2 nights in May 2019

10/10 Excellent

Verónica, playa del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un estudio muy cómodo y cerca del super mercado, de la 5ta ave, playa muy serca Lo que siento que aria mejor tu estancia es que tuviera aire a condicionado en el área de la cosina y comedor hace muchísimo calor en esa parte te dan un ventilador pero no es suficiente espero que lo puedan resolver por que si vale la pena el lugar volvería a regresar
Stayed 2 nights in Aug 2018

10/10 Excellent

Jr.Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente departamento. Buena comunicación para el check inn. Nos atendió Saul que siempre fue amable y atento. Recomendado.
Stayed 3 nights in May 2018

10/10 Excellent

adolfo alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena estadia en casa fausta 10 dias inolvidables-saul estubo en todos los detalles ayudandonos en todo con informacion y muy buena predisposicion--volveriamos sin lugar adudas--buena ubicacion - adolfo y norma Argentina

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, indico!

Local muito bom e perto de tudo. Podemos ir à praia ou visitar o centro caminhando. Por ter cozinha da pra economizar fazendo comida em casa ao invés de ir a restaurantes. Tudo muito bom, no geral. Voltaremos!

8/10 Good

Alexia, guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estudio pequeño, muy bien ubicado, y accesible

Departamento muy bien ubicado, a solo dos cuadras de la quinta avenida, son accesibles en relación al precio y al estudio, es muy bueno. Punto favorable que cuenta con máquina de café Nescafe Dolce Gusto y un humidificadores ultrasónico aromaterapia.
Stayed 2 nights in Mar 2018

8/10 Good

Martin, Guadalajara

Liked: Staff & service, property conditions & facilities, room comfort

Muy cerca de la 5ta Ave. Basico pero muy bien.

Muy agusto con el A/C la cocina y la barra desayunadora.
Stayed 5 nights in Feb 2018

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities

Local agradável

Distância de 800m da Playa Marmitas e 500m de restaurantes, supermercado e shopping. Quarto espaçoso com ar condicionado, ventilador e armário. Uma pequena cozinha com todos os utensílios, liquidificador e microondas. Água potável de cortesia. Banheiro com bom chuveiro e itens de banho. Boa limpeza. Falta colocar o nome da residência no portão da rua e destacar o número 22 na reserva.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria a me hospedar

O apartamento está bem localizado. Próximo à praia, supermercado, restaurantes, lojas, ATM. Todos num raio de aproximadamente 10 minutos de caminhada. O apartamento estava em boas condições e é bem equipado (fogão, microondas, cafeteira, frigobar, TV, secador de cabelo e cofre para pertences pequenos). Quando chegamos não havia água quente no chuveiro. Após informarmos, o problema foi resolvido no dia seguinte. O prédio também não possui estacionamento, o carro fica estacionado na rua, bem em frente ao apartamento. O atendimento é excelente! Fomos recepcionados pelo Saul, que nos deu toda assistência necessária. Deixou seu número para contato caso precisássemos de algo na sua ausência e nos deu ótimas recomendações de restaurantes próximos, com bons preços.
Stayed 4 nights in Oct 2017