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Casa Melissa - Near Yucatek Divers

3.0 star property

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Photo gallery for Casa Melissa - Near Yucatek Divers

View from property
Standard Room, 1 Bedroom, Ocean View, Oceanfront
View from property
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 3

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • Sleeps 3

View all photos for Studio, Ocean View

Studio, Ocean View

Studio, Ocean View

  • Partial ocean view
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Melissa - Near Yucatek Divers

Hotel with a 24-hour front desk, steps from Quinta Avenida
Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Casa Melissa - Near Yucatek Divers. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool, and an area shuttle (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Quinta Avenida and Playacar Beach
  • Local-area shuttle service available for a fee
Casa Melissa - Near Yucatek Divers offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Casa Melissa - Near Yucatek Divers also features a terrace, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Melissa - Near Yucatek Divers

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 866 reviews
Rating 8 - Good. 318 out of 866 reviews
Rating 6 - Okay. 126 out of 866 reviews
Rating 4 - Poor. 31 out of 866 reviews
Rating 2 - Terrible. 27 out of 866 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rachael

Liked: Staff & service
The property was okay. It was safe clean and good for a one night stay. Not some place I would stay for longer.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private beach beside you in the morning!

Loved this hotel it was literally right beside the beach and less then a minute walk to Quintano 5th avenue . The service was very good - AC was great - extremely clean - staff was excellent - I went for a swim at 8am and the beach was to myself - from my balcony at the hotel i was able to see and hear the sounds of the waves
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay at the Casa Melissa. Very clean, friendly staff. Close very close to the beach. 2 minutes from 5th Ave
Stayed 11 nights in Jan 2025

6/10 Okay

Launie

Liked: Cleanliness
Disliked: Staff & service
If you want action… this is the place to be! Located right at the square where all the night action goes on till after midnight…. And daytime you are steps from the beach! The pool is nice and the empty lot next door is green and clean! I refused maid service while I was there just traded towels when I needed them! Still ended up having a bunch of money taken from the safe when I was out! Front desk claimed impossible… of course! I emailed manager and heard nothing! There is do much light and windows to the exterior hallway bring a sleeping mask! My kids were up at 2 am thinking it was daylight! Rock hard beds… basic hotel but location was amazing
Stayed 4 nights in Jan 2025

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities
Poor internet signal!!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very very friendly and helpful only complaint was the elevator stopped working and it was difficult to carry the luggage down the stairs. It is close to the Ferry, too.
Stayed 2 nights in Jan 2025

6/10 Okay

Leticia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Hotel has direct view to the ocean. Very good location. No parking but parking is organized, they have parking possibility in one parking house near to the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

sonya

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was a great location to the beach But Wi-Fi didn’t work all the time and the elevator worked rarely
Stayed 8 nights in Jan 2025

10/10 Excellent

Stephen, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn't working , but not the end of the world to be honest!
Stayed 1 night in Dec 2024

10/10 Excellent

alma

Travelled with partner
Liked: Amenities
Nice hotel for the price. Nothing fancy just clean and conveniently located near anything you would need.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

It was great the staff were very helpful and friendly we will be back again
Stayed 5 nights in Dec 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
necesitan trabajar en la señal de wi-fi no pude usar mi computadora por que no servia bien el internet
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here. Simple and quiet! Close to the water and the ferry.
Stayed 1 night in Nov 2024

10/10 Excellent

mortgage

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service
Great location. Odd room layout…no logical number sequence for the rooms. Had to explore to initially find the room. Complicated remotes for the TV.
Stayed 1 night in Nov 2024

10/10 Excellent

carlan, bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location for bus and ferry and beach. Elevator was out of order so we requested a main floor room and were accommodated (we are super seniors after all). Rooms are simple but clean and comfortable. Staff very helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few steps from Ferry to Cozumel and same distance to ADO bus transport to Cancun Airport. Nice and clean Nice beach at just few steps from it
Stayed 1 night in Nov 2024

6/10 Okay

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar, solo que nunca funcionó el wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a really nice stay at Casa Melissa. The hotel is right on the beach and our room had a nice view of the beach too. The hotel was also a stones throw away from la Quinta Avenida (the Main Strip) as well as the ADO bus terminal. Our room was big, clean and had a fridge as well as shampoo/conditioner etc. The staff were also friendly. Overall, everything you’re looking for.
Stayed 2 nights in Oct 2024

6/10 Okay

Heather, Greeley

Liked: Cleanliness, staff & service
Casa Melissa is in a great location. Tons of shopping, lots of restaurants and the beach is a two minute. The staff was very friendly and helpful. The rooms are clean. The reason I didn’t give it 5 stars for everything is because we had almost no shower pressure and we didn’t have hot water for a few days. The beds are very hard. This place is a great place to stay if you want be in the middle of the action! All in all we had a great stay.
Stayed 5 nights in Sep 2024