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Casa Melissa - Near Yucatek Divers

3.0 star property

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Photo gallery for Casa Melissa - Near Yucatek Divers

Standard Room, 1 Bedroom, Partial Ocean View
View from property
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
View from property
Standard Room, 1 Bedroom, Ocean View, Oceanfront

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 3
  • Free Wi-Fi

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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View from property
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  • Pool
  • Parking included
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,252 reviews
The price is €52
includes taxes & fees
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About this property

Casa Melissa - Near Yucatek Divers

Along with an outdoor pool, this hotel has a children's pool and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Casa Melissa - Near Yucatek Divers. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool, and an area shuttle (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Guests have great things to say about the beach and the location
  • Steps from Quinta Avenida and Playacar Beach
  • Local-area shuttle service available for a fee
Casa Melissa - Near Yucatek Divers offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Casa Melissa - Near Yucatek Divers also features a terrace, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (98 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Melissa - Near Yucatek Divers

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 979 reviews
Rating 8 - Good. 346 out of 979 reviews
Rating 6 - Okay. 139 out of 979 reviews
Rating 4 - Poor. 37 out of 979 reviews
Rating 2 - Terrible. 28 out of 979 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach view, the location, the friendly staff and the good price.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julie

Location, staff was very nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Location, friendly staff, great rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean hotel and rooms. Also location is excellent
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Thomas Paul

Liked: Cleanliness, staff & service, amenities
Super location Friendly staff Good value $
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best location! Close to bus terminal, the ferry to Cozumel, and right at Fifth Ave. Super clean rooms and friendly staff!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff, easy check in
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, they had everything we needed, excellent staff, location was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, amenities, property conditions & facilities
Great place and perfect location !
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
I was surprised on how quiet it was given its location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room staff excellent beach view okay air conditioning perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shirlene

Liked: Cleanliness, staff & service
The location was phenomenal with the best view possible. Waking up to the ocean view was amazing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, spacious rooms, polite staff. Screens on windows allow a cross-breeze. Can hear calming waves in the distance. Great location, steps away from the beach, near the main park, close to the bus station and the pedestrian 5th Av. Would also like to commend the hotel for not using air-fresheners.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Room was clean, staff were all very friendly and accommodating when we asked to leave our luggage there before we checked in as well as after we checked out while we explored more of the city. This place is right in front of beach and close to everything. I would definitely recommend this place and would book back here with my family.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach, 5th avenue, ferry dock. Room was clean, Staff always nice and the hotel is quiet. Will stay there again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect. I’ve stayed here dozens of times and it’s highly recommended.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The wifi was a constant problem to keep connected. The room had a partial beach view which was nice. It was also overlooking the main public park in the city and it was LOUD.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Thomas Paul

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of the ocean. Close to everything. Quiet. Great beds , sleepy like a log. AC very quiet. Staff put in a railing for me into the pool. I use a cane for my knees and hip, so it was amazing that they were so kind and considerate. Felt like home
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (near Ferry Terminal), very good location to walk around and have access to 5th ave. Noisy area during the day but got quiet as it got darker. Would stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

katherin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

We had such a great stay at Casa Melissa! Everyone we encountered was very helpful and friendly. The building is older but the staff works very hard to keep it so nice. Our room was serviced everyday. The location to everything is perfect. We took the ADO bus to and from the airport. The bus station is less than a block from the hotel. The ferry is less than a block
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really close to both the ado bus terminal and the ferry terminal!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Auriane Charlotte de

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable option right in the city center. Very friendly staff.
Stayed 5 nights in Sep 2025