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Coco Rio Hotel

2.5 star property

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Photo gallery for Coco Rio Hotel

Courtyard
Superior Quadruple Room, Courtyard View
Reception
Interior detail
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 26 Nte 125 Gonzalo Guerrero, between 5th and 10th Avenue, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬

Room options

View all photos for Superior Double Room, Courtyard View

Superior Double Room, Courtyard View

Superior Double Room, Courtyard View

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room, Courtyard View

Superior Quadruple Room, Courtyard View

Superior Quadruple Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, City View

Junior Room, City View

Junior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Coco Rio Hotel

Hotel with a 24-hour front desk, steps from Quinta Avenida
A 24-hour front desk, a garden, and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Coco Rio Hotel offers 18 air-conditioned accommodations with safes and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Coco Rio Hotel, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
Coco Rio Hotel offers its guests a garden. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay
  • Management fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Coco Rio Hotel Hotel
Coco Rio Hotel Playa del Carmen
Coco Rio Hotel Hotel Playa del Carmen

Coco Rio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

Coco Rio Hotel is very charming and is in a great location. The rooms are nice and clean. The outdoor atrium area in the middle is very calming and pleasant. The staff members were excellent as well. I will definitely stay again!
Stayed 6 nights in Jun 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome I recommend this place and will be going back soon and will bring friends and family
Stayed 1 night in Mar 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hôtel impeccable!

Petit hôtel près de tout, personnel impeccable, propreté irréprochable j'y retournerai certainement!
Stayed 14 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Rooms were spacious and clean. The courtyard style was interestingly laid out. We arrived at 2:45 pm and were made to wait until ‘official’ check in time at 3pm which I thought was a bit petty. For the price we paid I would stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Magnus

Liked: Cleanliness, staff & service
The property is nice, but has no elevator.. I had a nice room but on the 3rd floor.. that meant 40 ( fourth) steps up and down each time I went to my room Also the hotel is quite far from the main beach ..
Stayed 4 nights in Feb 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

marisela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Es la tercera vez que mi familia y amigos nos hispedamos aqui, y siempre un trato amable y calido, ya es nuestro hotel para llegar a playa del carmen
Stayed 4 nights in Jul 2025

10/10 Excellent

MARIA ISABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Yul

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Yul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito, la limpieza es lo mejor y su ubicación, queda muy cerca de la 5 ta avenida. El Único inconveniente es que no tiene estacionamiento, auque se puede dejar el carro en la Calle. Pero en general si me gustó y me Parece un buen hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Wiliams Dilan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es muy bonito y tranquilo el lugar, muy relajamte
Stayed 4 nights in May 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy Recomendable, no está lejos de la terminal de autobuses alterna. Muy tranquila y las amenidades muy bien, funciona excelente el aire acondicionado y la a de colchón duro
Stayed 1 night in May 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buen Hotel, cerca de muchos lugares donde puedes llegar caminando
Stayed 4 nights in Mar 2025

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso y tranquilo
Stayed 1 night in Feb 2025

10/10 Excellent

SARA

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Non intéressants
Stayed 1 night in Jan 2025