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D´Margo Hotel

3.0 star property

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Photo gallery for D´Margo Hotel

Exterior
Exterior
Terrace/patio
Terrace/patio
Standard Room, 2 Queen Beds

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 10 norte entre 5 av y la playa, Calle 10 norte entre 5 av y la playa, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

D´Margo Hotel

An outdoor pool, a rooftop terrace, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
D´Margo Hotel offers 23 accommodations, which are accessible via exterior corridors and feature rice cookers and shared/communal kitchens. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at D´Margo Hotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a rooftop deck
  • Steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at D´Margo Hotel.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Rice cooker
  • Shared kitchen access

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per accommodation, per stay, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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D´Margo Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Trang

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. Very noisy hotel, the hotel does not look like at all like the photo. They make you check-in a front office, then move you to an other hotel, which is located right in the middle of the 4 main night club. I had a shared bathroom, without hot water obviously. Of course, your room does not have closed windows to make sure you can enjoy the street and night club noise / musique, so you cannot sleep. Get away for that hotel, and there is cheaper and better place.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The art across the buildings was great. Huge canvas that covered over blank or utility spaces really gave a good feel to here. The price was very fair. If you chose basic $20 American and $25 for AC. The rooms were nice enough. There is an area for hammocks and couches in the shade that over looks the street.
Stayed 1 night in Jan 2021

10/10 Excellent

Carl Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

only to sleep

service ok...nice location
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Convenient, a block from the beach. Very nice if you're looking for simple
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed unsafe. Very loud music from clubs. No screen in window. Air conditioner didn’t work. Toilet seat too small for toilet. Front desk person was asleep when we arrived. No outlets at all. But that being said, $20 was a very fair price for the night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They want to charge extra for the AC, terrible WiFi, No windows so during the night really noisy
Stayed 7 nights in Jan 2020

2/10 Terrible

AC

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE worst place ever, smelly, the manager was not only rude but a liar. I didn't stay a soon as walked in after waiting for 20 min they gave me my key to a room without AC and only had an old rusty fan. I went back immediately to let the manager know that I couldn't stay in that place. She told me that I had to contact Expedia immediately. Thankfully my travel agent found another place for me to stay with my daugther. I called expedia to follow up on the case and the manager had said that I stayed for few hours and left without telling anybody and I took the keys. I was beyond mad for this I told Expedia that I will call the local authorities to report this behavior towards tourist. I asked them to do not advertise them anymore for the tourist safety. I speak language and even that wasn't enough to deal with these people. I hope Expedia doesn't do business with them in the future. Please spend a little more and stay in a different place. Playa del Carmen is a beautiful place and this hotel gives it a bad reputation. I hope this review is helpful for anybody thinking about staying in this place. Note - I didn't get my money back I even gave them 3 dls cash for taxes . Expedia gave me a voucher but to be honest this experience should not have happened in the first place if Expedia doesn't do business with this hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
cleaning and household staff reasonably good... last day of my stay my room was not cleaned and there was no toilet paper for over 24 hours nobody bothered very little English spoken difficult to explain if your needs to these.. in Times Gone by I can imagine this was a beautiful property now it is very worn around the edges not up to Snuff
Stayed 4 nights in Nov 2019

6/10 Okay

daniel

Travelled with family
Liked: Cleanliness, staff & service

Basic room. Good value.

Decent, clean basic hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy cerca de todo, limpio staff muy atento . Muy recomendable Gracias
Stayed 2 nights in Jul 2019

2/10 Terrible

Victor Manuel

Stayed 1 night in Feb 2023

8/10 Good

Ma del Rocio

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Buen lugar

Es un lugar muy bueno cerca de la playa y la quinta avenida, su personal muy amable, limpio, solo un poco desgastado por el tiempo
Stayed 1 night in Jan 2022

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Hector Alejandro

Liked: Staff & service, room comfort

Buena relación calidad precio

El checkin fue tardado, nos movieron a otro edificio el cual esta en el área de antros y era demasiado ruidoso de noche. El aire acondicionado no servia, tuvieron que repararlo. Si es buena la ubicación, es céntrico y pasos de la playa. Tiene alberca aun que no es bonita. El personal es amable. Por el precio si esta muy bien, pero obvio no esperes lujos.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato.

Increíble atención de Marisol.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

4/10 Poor

Olga

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Pésima experiencia, supuse que no sería un hotel increíble por el costo, pero lejos de eso el aseo de la habitación, el trato del personal, se pusieron a lavar un corredor a las 7 am arrastrando una cubeta. No recomiendo este hotel en absoluto. Lo único excelente es su ubicación
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Está muy cerca de la playa, pero los procesos de atención con el personal a cargo son demasiado lentos.
Stayed 3 nights in Feb 2020

10/10 Excellent

Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel a bajo costó a unos pasos de la playa. Tiene un ambiente muy relajado. Ampliamente recomendado
Stayed 3 nights in Feb 2020

10/10 Excellent

ROMAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy grata estancia y el personal amable. Hotel aunque modesto y económico, brinda una excelente ubicación, realmente es muy recomendable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. Buena atención, cerca de todo. Paseos. Comidas. Diversión Muy buen precio. Tranquilo, ambiente agradable. Zona agradable.. Familiar 100% recomendable
Stayed 5 nights in Feb 2020