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El Dorado Casitas Royale, All & More Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for El Dorado Casitas Royale, All & More Inclusive - Adults Only

Front of property
Property video
Private beach, white sand, 2 beach bars
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE

8.8 out of 10
Excellent
(6 reviews)
  • Beach view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for SWIM UP CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

SWIM UP CASITA SUITE

8.0 out of 10
Very good
(4 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for PRIVATE POOL CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

PRIVATE POOL CASITA SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

1 bedroom, in-room safe, desk, laptop workspace

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT DELUXE PRIVATE POOL SUITE

1 bedroom, in-room safe, desk, laptop workspace

ROYAL RETREAT DELUXE PRIVATE POOL SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT DELUXE SWIM UP SUITE

1 bedroom, in-room safe, desk, laptop workspace

ROYAL RETREAT DELUXE SWIM UP SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

SWIM UP JUNIOR SUITE | Balcony view
El Dorado Royale, All & More Inclusive Adults Only
Playa del Carmen
  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 641 reviews
The price is €408
includes taxes & fees
30 Jun - 1 Jul
El Dorado Royale, All & More Inclusive Adults Only

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

Catch some rays on El Dorado Casitas Royale, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of bedsheets is available on request.
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and safes. 30-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Casitas Royale, All & More Inclusive - Adults Only. During your stay, you'll be close to Nicklaus Design Golf Course. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, 2 beach bars, and 3 poolside bars
  • Take a swim in the 14 outdoor pools
  • Treat yourself to massages, hydrotherapy, or manicures and pedicures at the spa
  • Amenities include a terrace
  • Onsite recreation includes a private beach and a gym
  • 7 minutes by car from Playa Paraiso Golf Course and 8 minutes from Dr. Alfredo Barrera Marin Botanical Garden
  • Airport shuttle service available for a fee
El Dorado Casitas Royale, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, All & More Inclusive - Adults Only you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
El Dorado Casitas Royale, All & More Inclusive - Adults Only has 4 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • 3 outdoor pickleball courts
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Music library
  • Nightclub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 164 reviews
Rating 8 - Good. 41 out of 164 reviews
Rating 6 - Okay. 8 out of 164 reviews
Rating 4 - Poor. 8 out of 164 reviews
Rating 2 - Terrible. 11 out of 164 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was attentive and friendly, we had a wonderful time.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Dorado Casitas Royale is one of my favorite places to be. The staff is always so accommodating and friendly. They are prompt in giving assistance when needed. We were able to book our dinner reservations with no issues. The room was clean the mini bar was always stocked. I can't wait to go back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ariathna Abigail

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Such a great get away with my husband! Will be going back soon!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service
It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Our casita was large and spacious.bed was very comfortable but some furniture needed to be replaced. Staff was excellent and very friendly. Food was very good only complaint food was not serve hot. Many times it was warm.
Picture from beachfront casita had more of a pool view. There was literally no beach
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

lumumba

Liked: Cleanliness, amenities, property conditions & facilities
I love the casitas, and the resort. The nye party was awesome and will definitely come back. If there was annoyance, it would be people claiming pool loungers at 7am (with books and towels) and never using them.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ilona

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was overall very friendly and helpful. Main reasons why we could not rate the resort higher was related to the inability to make restaurant reservations for the first few night with no option to take care of it in advance as well as inconsistencies with room supplies in regard to coffee and snacks.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Kenneth John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was very friendly. Security guards seem well armed!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, never a dull moment.
Stayed 4 nights in May 2025
Verified

8/10 Good

Darin

Liked: Cleanliness, amenities, property conditions & facilities
Resort is amazing, food is excellent! Our only issue is that each time we've stayed here we book a beach front casita and each time upon arrival we're told they don't have one, usually due to some complication. They try to put us in a lesser quality casita and we have to jump through hoops to get what we want, which still wasn't a beach front casita. If you want a beach that you can get in the water and swim, this is not your resort!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness
I absolutely loved my stay at casitas. The property is huge and peaceful.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leticia was such a great host! And everyone was so friendly. We loved our stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great food!
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

BEROTIE

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room had cockroaches
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! We loved our stay!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with very nice staff.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to Cancun airport!! Food was poor, and they did not allow us the $120 resort credit to be used towards anything! After paying $5,000 for a seven night stay; we definitely thought it was not worth it at all!!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, rooms, iguanas, flora, beaches and sunsets! Just plan your trip and come see for yourself!!! We came in August and it was warm and beautiful
Stayed 4 nights in Aug 2025