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Aparthotel

El Dorado Royale, All & More Inclusive Adults Only

5.0 star property
VIP Access

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Exterior
BEACH FRONT JUNIOR SUITE | Balcony view
Reception
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Paradise Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE

LUXURY JUNIOR SUITE - MORE INCLUSIVE

LUXURY JUNIOR SUITE - MORE INCLUSIVE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER SWIM UP JUNIOR SUITE

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER LUXURY JUNIOR SUITE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL SUITE

ROYAL SUITE

ROYAL SUITE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Free minibar, desk, laptop workspace, blackout curtains

Suite Junior

  • 57 sq m
  • Sleeps 3

View all photos for Double Suite with Garden View

Free minibar, desk, laptop workspace, blackout curtains

Double Suite with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2

View all photos for Suite Premium

Free minibar, desk, laptop workspace, blackout curtains

Suite Premium

  • 55 sq m
  • Sleeps 2

View all photos for Suite Luxury

Free minibar, desk, laptop workspace, blackout curtains

Suite Luxury

  • 55 sq m
  • Sleeps 3

Similar properties

Front of property
El Dorado Casitas Royale, All & More Inclusive - Adults Only
  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 146 reviews
The price is €474
includes taxes & fees
5 Apr - 6 Apr
El Dorado Casitas Royale, All & More Inclusive - Adults Only

About this property

El Dorado Royale, All & More Inclusive Adults Only

Catch some rays on El Dorado Royale, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and free minibar items. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Royale, All & More Inclusive Adults Only. During your stay, you'll be close to Maroma Beach. Free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle are available. This luxury aparthotel has 476 apartments. Each apartment includes amenities such as free WiFi and a jetted tub.
  • Each apartment offers free minibar items, a jetted tub, and a Smart TV
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Mexican cuisine at LA CANTINA BAR, one of the property's 12 restaurants and 9 bars/lounges
  • Take a swim in the 6 outdoor pools
  • Indulge with body treatments, body scrubs, or body wraps at Náay Spa
  • Amenities include laundry facilities, a terrace, and an ATM
  • Onsite recreation includes a private beach and a gym
  • Guests speak favorably about the restaurant and the overall condition of the property
  • 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club
  • Free airport shuttle service
El Dorado Royale, All & More Inclusive Adults Only is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, All & More Inclusive Adults Only you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
El Dorado Royale, All & More Inclusive Adults Only offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02451323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, All & More Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 594 reviews
Rating 8 - Good. 124 out of 594 reviews
Rating 6 - Okay. 70 out of 594 reviews
Rating 4 - Poor. 22 out of 594 reviews
Rating 2 - Terrible. 23 out of 594 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bradley

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, it was quiet and not overcrowded, very good experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rosalyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment of arrival, we felt pampered. The staff was extremely accommodating. The ground were amazing. Walking the paths at night was peaceful and beautiful. I would definitely recommend booking a stay and this resort.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alix

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Marie Ange

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff we encountered were nice and helpful for the most part. The grounds were well kept, and the resort overall was beautiful. The food and drink were good as well. We had a swim up room and found it to be more like a lazy river where other guests could swim through from the main pool, but we appreciated the quick access from our room and lounging chairs and table outside the room. The dinner at Fuentes was quite as interesting dinner/cooking experience that I would recommend.
Outside Swim Up Room
Anniversary Surprise
Lobby
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Room was beautiful, staff were fantastic and the food was great. Lots of options for restaurants. Book restaurants when you arrive so can get in if busy. The atmosphere and entertainment was great. We had a swim up room that we enjoyed thoroughly as the pool off our deck was beautiful. The beds were super comfortable and we would recommend El Dorado Royale to anyone looking for a relaxing beautiful all inclusive resort.
Our swim up deck and pool
Relaxing on the ocean
The grounds
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top shelf liquor at the bars and 10/10 food quality
Stayed 7 nights in Nov 2025

8/10 Good

Manuel, national city

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Las amenidades eStan super. Pero es un problema la reservación en los restaurantes y los carritos tardan mucho en pasar Todo lo demás está súper bien.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow. Best vacation ever. The room was gorgeous, The amenities, were so plentiful that we wished we had another week to experience them all. (Next time!) The location and grounds were positively DREAMY. We really walked our feet off trying to experience everything! But the very best thing about our stay was that the entire staff, everyone straight down to the merest maid, was immensely and incredibly friendly and accommodating. We received VIP treatment every moment of every single day. Five enthusiastic stars!
Stayed 4 nights in Dec 2025

6/10 Okay

Christy

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Daily staff was great, super nice, but lobby staff not so much. Room was clean but out dated. Getting in a Restaurant even the buffet was a hassle and frustrating. (Apparently Members are priority) There is hardly any nightlife. Entertainment seemed to be something you had to book additionally. It’s a beautiful place but for the money, we won’t be going back. This property caters to its members, they do try to get you to buy in, by listening to their offers, however they give nice incentives for your time.
Stayed 6 nights in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We took the Lomas Hospitality that came with our all inclusive from the airport and back again.We had a really smooth trip there and back.We got to the hotel a couple hours before check in but we got to have lunch at one of te restaurants as soon as we got there.The resort is very well taken care of lots of staff.Lots of different restaurants to choose from.The pools are not heated so the water wasnt as warm but we went the last week in November so thats to be expected. The beach is not swimable here.And their salt water pool was under renovation while we were there but our room was cleaned everytime we left.The food was amazing,Mexican night was our favorite along with The Spot for lunch.It rained one afternoon so we booked a spa and it was a really good experience. They do have their reps that show you around to get you to sign up for membership we did not but still got a free spa treatment. For a quiet 20th anniversary trip we had an amazing time.We do wish they had an option for non drinkers,and for that reason we would probably choose non all inclusive next time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Margarita

Stayed 1 night in Nov 2025

6/10 Okay

Talia M, Fuquay Varina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is beautiful, very large, and the rooms were nice. If you're a beach person, you wont like it because of the barriers. It was very quiet when we were there and when they played music it was older (like decades). I wish there was more local food available. We survived on room service. The food at the restaurants was underwhelming. The service was great; everyone was so willing to assist. Thr drinkscwere great! Overall we had a really good time!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kellie Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was incredible. Highly recommend!
Stayed 3 nights in Sep 2025

6/10 Okay

Sadie

Business traveller, Travelled with partner
Liked: Cleanliness
Was pushed to book with our concierge for activities but the excursions the concierge book are the extra cost ones. They forgot to tell us that the excursions included with our package had to be booked at the check in area. Room was clean. Most staff were nice. Had to make a reservation every night for dinner, couldn’t walk in to a restaurant. On our first day there we sat down to make “reservations” for our dinners for the week and a lot of the restaurants were booked until like 9:00 or 9:30 or not available at all. The cenote was closed. You had to pay extra for the cabana beds. There is a lot of walking to destinations within the resort, just a tip for those who have trouble walking long distances.
Stayed 6 nights in Nov 2025

2/10 Terrible

Abraham

Perfect for those that like to pay extra for literally everything. As soon as you get there, they try to sell you expensive dinner package and as soon as you say you're not interested, you become a leper to them. Never meet our concierge, We were only able to make reservations for 2 restaurants which we didn't really have a choice for. The dinner was like appetizers so we were definately hungry and had to settle for burgers and hot dogs. Also, we kept getting disconnect every time we called the front desk or room service. Bring good walking shoes, you'll be walking all day getting from place to place since their golf carts are nonexistent. Other than that. Pretty place
Stayed 4 nights in Nov 2025

6/10 Okay

Ma Rowena

Travelled with family
Liked: Cleanliness, property conditions & facilities
They can put more lights at night and signs on the pathways at night its scary to walk at night, I run into an alamid on my way back to our unit after dinner, and one other tailed animal that resembles a racoon. on our way back from our dinner. We get lost twice looking for for our room.Theres not a lot of people/staff to ask for information.we need more instructions at check in. The staff in the restaurants are efficient, professional and pleasing to deal with, every food they served are delicious. Staff are nice and helpful otherwise.Beatiful resort!
Stayed 3 nights in Nov 2025

8/10 Good

Anjum, Mechanicsburg

Stayed 5 nights in Nov 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was rude. The rest of the staff was amazing. Our room was not at all as described. There was mold in our toilet. Everything always felt damp in our room. The "swim up" was a joke
Stayed 5 nights in Nov 2025

10/10 Excellent

Chloe

Stayed 4 nights in Nov 2025

2/10 Terrible

Mohmed Saieed

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a great ending to our vacation with a day wasted trying to figure out why the hotel transfer wanted us to leave early. We got a taxi of their choice and he overcharged and became aggressive. The beach and buffet were lacking and subpar. This is not a 5 star hotel, maybe 3.5. Westjet delayed us an hour and they gave us a smaller plane as we paid for premium seating on a Max-800. The hotel, airline and transportation services aren’t in concert, which is normal but this was egregious and stressful. Hoping they can fix things for their sake.
Stayed 4 nights in Nov 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful room with good access to a quiet pool. Our shuttle was easy to book both ways. We weren’t wowed by the food but breakfast at the Riocon was always great.
Stayed 7 nights in Nov 2025

10/10 Excellent

David

Stayed 7 nights in Oct 2025

10/10 Excellent

Ethan

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Stayed 10 nights in Oct 2025

10/10 Excellent

Eric

Stayed 3 nights in Nov 2025