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Aparthotel

El Dorado Royale, All & More Inclusive Adults Only

5.0 star property
VIP Access

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Photo gallery for El Dorado Royale, All & More Inclusive Adults Only

SWIM UP JUNIOR SUITE | Balcony view
Property video
Land view from property
A covered outdoor seating area with a bar, wicker furniture, and a view of the ocean.
Private beach, white sand, 2 beach bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Paradise Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a painting on the wall.

LUXURY JUNIOR SUITE - MORE INCLUSIVE

  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT SWIM UP SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT SWIM UP SUITE

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT JUNIOR SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT JUNIOR SUITE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT BEACHFRONT SUITE

In-room safe, desk, laptop workspace, blackout curtains

ROYAL RETREAT BEACHFRONT SUITE

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT DELUXE GARDEN SUITE

A spacious hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view of greenery.

ROYAL RETREAT DELUXE GARDEN SUITE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Junior

In-room safe, desk, laptop workspace, blackout curtains

Suite Junior

  • 57 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Suite with Garden View

In-room safe, desk, laptop workspace, blackout curtains

Double Suite with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Premium

In-room safe, desk, laptop workspace, blackout curtains

Suite Premium

  • 55 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property
El Dorado Casitas Royale, All & More Inclusive - Adults Only
Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 164 reviews
The price is €425
includes taxes & fees
8 Jul - 9 Jul
El Dorado Casitas Royale, All & More Inclusive - Adults Only

About this property

El Dorado Royale, All & More Inclusive Adults Only

Catch some rays on El Dorado Royale, All & More Inclusive Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted tub and offers free WiFi and a Smart TV. Thoughtful touches include bathrobes and slippers, and also available are room service and a separate tub and shower.
El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with safes and complimentary bottled water. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Royale, All & More Inclusive Adults Only. During your stay, you'll be close to Maroma Beach. Free WiFi in public areas, free valet parking, and 6 outdoor pools are available. This luxury aparthotel has 476 apartments. Each apartment includes amenities such as free WiFi and a jetted tub.
  • Each apartment offers a jetted tub, a Smart TV, and room service
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Mexican cuisine at LA CANTINA BAR, one of the property's 12 restaurants and 9 bars/lounges
  • Take a swim in the 6 outdoor pools
  • Indulge with body wraps, Ayurvedic treatments, or aromatherapy at Náay Spa
  • Amenities include laundry facilities, a terrace, and an ATM
  • Onsite recreation includes a private beach and a gym
  • Guests speak favorably about the restaurant and the overall condition of the property
  • 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club
  • Airport shuttle service available for a fee
El Dorado Royale, All & More Inclusive Adults Only is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, All & More Inclusive Adults Only you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels
  • Music library
  • Nightclub

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe

Things to do

  • Billiards/pool table
  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Humane treatment of captive wild animals
  • LED lighting
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
El Dorado Royale, All & More Inclusive Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02451323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, All & More Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 641 reviews
Rating 8 - Good. 136 out of 641 reviews
Rating 6 - Okay. 73 out of 641 reviews
Rating 4 - Poor. 24 out of 641 reviews
Rating 2 - Terrible. 25 out of 641 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Evan David

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very helpful and the resort was beautiful. There were so many amenities especially for the price.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is lovely. Lots to do and a good variety of restaurants. The staff are super helpful and friendly. We enjoyed our stay.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, communication
The staff were excellent, very welcoming and helpful to. The location was great too.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely resort, everything including activities are included. People are friendly and helpful
Stayed 7 nights in Mar 2026
Verified

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and staff was friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was fantastic. Ocean view from our room. Food was great. Lots of fun at the pools. Nice property and very friendly staff.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness
Had a great trip a very beautiful spot
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
The newly renovated rooms are beautiful. The staff, as always, was great.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent! We will definitely be back!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, property conditions & facilities, communication
Absulutely perfect services, very friendly stuff, great drinks, easy transport.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, loved swim up room, beautiful property, polite and attentive staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was amazing, it was quiet and not overcrowded, very good experience.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Emily Ann

Liked: Cleanliness, communication
Disliked: Listing accuracy
This is not a 5 star hotel. You can not swim in the sea at this hotel However, the staff is friendly, the food is good and they have many swimming pools. Rooms are outdated but clean and dark. Plenty of restaurants to choose from and good drinks everywhere!
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Karin

Liked: Cleanliness, amenities
Disliked: Communication
Location by the ocean was beautiful. We had swim up balcony that was great.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kellie Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was incredible. Highly recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kierre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love, love, love El Dorado. My best friend and I spent 5 days being pampered and waited on. The room seemed slightly outdated but we still loved it. Very clean. Stocked minibar. Wonderful staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Top shelf liquor at the bars and 10/10 food quality
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything about this resort was amazing and clean
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Alexis

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Staff were amazing. Food options were limited except for breakfast. We went to the sister resort for the steak house and it was awful. Beautiful view but not a lot of beach front. Nice and safe area.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, communication
We loved it we will be back soon
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rosalyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment of arrival, we felt pampered. The staff was extremely accommodating. The ground were amazing. Walking the paths at night was peaceful and beautiful. I would definitely recommend booking a stay and this resort.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's a pretty nice hotel, it has good food and the staff is very friendly
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful room with good access to a quiet pool. Our shuttle was easy to book both ways. We weren’t wowed by the food but breakfast at the Riocon was always great.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Jynnifer

Liked: Amenities, property conditions & facilities
Love this resort
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property consistently great food and service.
Stayed 5 nights in Jun 2025