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Hotel El Faisan y El Venado

3.0 star property

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Photo gallery for Hotel El Faisan y El Venado

Lobby sitting area
Lobby sitting area
Outdoor pool
Exterior
Minibar, blackout curtains, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle 2 Nte Centro, Manzana 87 Lote 5, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪9 min walk‬
  • Place, Quinta Avenida
    ‪12 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Minibar, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Minibar, blackout curtains, free WiFi, bed sheets

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel El Faisan y El Venado

An outdoor pool, a restaurant, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel El Faisan y El Venado offers 16 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel El Faisan y El Venado, you'll be within walking distance of Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Faisan y venado, a family restaurant that serves local cuisine
  • Take a swim in the outdoor pool
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
There's a restaurant on site. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

Faisan y venado - This family restaurant specializes in local cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Faisan y venado

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 24

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Faisan y El Venado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

El faisan y el venado Hotel Playa del Carmen
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Playa del Carmen El faisan y el venado Hotel
Hotel El faisan y el venado
Faisan Y Venado Del Carmen
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Capital O Hotel El Faisan y El Venado
Hotel El Faisan y El Venado Playa del Carmen
Hotel El Faisan y El Venado Hotel Playa del Carmen

Hotel El Faisan y El Venado Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 5 out of 12 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Alfredo, El paso

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed since i arrived I hope yo refund me
Stayed 4 nights in Jul 2020

8/10 Good

ste

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Llegamos al hotel y estaba cerrado.

Stayed 1 night in Jul 2020

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal ise la reservacion y el hotel cerrado y nunca m notificaron y fue perdida de tiempo y dinero
Stayed 1 night in Jun 2020

6/10 Okay

Moises

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel está en muy buena ubicación..tiene estacionamiento una alberca bonita..el cuarto bien...lo que no están cómodos son las camas muy incómodas..el internet no sirve y los controles de la t.v pésimos..deberían de mejorarlos...el personal muy amable..gracias
Stayed 2 nights in Mar 2020

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No ir jamas

Mal servicio de parte de un argentino el cual nada amable
Stayed 3 nights in Mar 2020

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adecuado

Buen lugar, el precio se adecua al servicio que te brindan
Stayed 2 nights in Mar 2020

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020