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El Secreto Hotel by Bunik

2.5 star property

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Photo gallery for El Secreto Hotel by Bunik

Outdoor spa tub
Exterior detail
Reception
Check-in/check-out kiosk
Double Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5ta Avenida Norte No. 173, Entre Calle 6 y 8, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Suite

Suite | View from room

Suite

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, free WiFi

Double Room

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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View from property
La Pasion Hotel Boutique by Bunik
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  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,254 reviews
The price is €53
includes taxes & fees
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La Pasion Hotel Boutique by Bunik

About this property

El Secreto Hotel by Bunik

A hot tub, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
El Secreto Hotel by Bunik offers 10 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a hot tub.
During your stay at El Secreto Hotel by Bunik, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus a hot tub and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
As a guest of El Secreto Hotel by Bunik, you'll find a hot tub, a terrace, and tour/ticket assistance. WiFi is free in public spaces. El Secreto Hotel by Bunik also features a garden and laundry facilities.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Secreto Hotel by Bunik

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Secreto Hotel Playa del Carmen
El Secreto Hotel Bunik Playa del Carmen
El Secreto Playa del Carmen
El Secreto Hotel Riviera Maya/Playa Del Carmen, Mexico
El Secreto Bunik Playa del Carmen
Secreto By Bunik Del Carmen
El Secreto Hotel by Bunik Hotel
El Secreto Hotel by Bunik Playa del Carmen
El Secreto Hotel by Bunik Hotel Playa del Carmen

El Secreto Hotel by Bunik Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 235 reviews
Rating 8 - Good. 91 out of 235 reviews
Rating 6 - Okay. 25 out of 235 reviews
Rating 4 - Poor. 4 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor secreto

Excelente ubicacion, habitaciones preciosas, staff muy amable, simplemente magnifico.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very friendly and clean good security amazing garden in courtyard close to action god value
Stayed 11 nights in Mar 2020
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate - spacious enough, clean, nice bathroom and comfortable bed. Alex at reception was friendly and informative, helping us with our bags and explaining everything about the hotel. Can't beat the location in a courtyard just off 5th Avenue. The place is very secure with a locked gate and 24 hour reception. However, we were kept awake by the loud music from a nearby club - until 3:30am. Don't know if this happens every night as we only stayed one night before our bus south.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely secluded spot on very busy 5th street. rooms and bathrooms could stand to be upgraded but overall very nice, quiet stay! Friendly staff and good gate security.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all essentials. The staff was friendly and attentive. The location is the best part, couldn’t get better, everything is close by. You get a very nice room that is clean with cold AC, an in-room safe and lovely courtyard surroundings for a price that just can’t be beat. You are in the heart of Playa del Carmen, just steps away from restaurants and bars and the beach. I would absolutely stay here again, I highly recommend this property.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate quaint and charming property with wonderful people. Hats off to Alex and Alvaro and Miguel who open the door every time with a smile on their face. Cleaning staff are thorough and lovely too. Hotel is such great value and convenient to everything. Can’t wait to go back
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unlike look of a Mediterranean style property was so relaxing the rooms need a little upgrading but in all it was a great experience. I will defiantly stay here again, I give it 5 stars
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito e centralissimo, staff cordiale ma camere per niente insonorizzat. La notte si sente il rumore proveniente dai locali situati nelle vicinanze.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Staff & service
Very noicy nighttime because of loud music across the street until early morning. Earplugs is highly recommended. At checkout the receptionist had me wait until he checked my room which has nerver ever happened to me before. I am a women 65 years old, not the kind of guest that destroys hotelrooms.
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Ilse Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super buen trato desde que llegamos
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente. Las habitacion y areas comunes limpias. El personal muy amable. Los fines de semana se esucha la musica pero no muy fuerte.
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This is a well-priced little hotel in the center of town, which means it can be noisy but that didn't bother us. They have great security. The courtyard is lovely. The rooms are older but the beds were fine an we did have hot water. Our room was quite large and we had air-conditioning in the bedroom which worked great. The wi-fi worked well. It was good for a moderate priced hotel, but could use some updating.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en la zona que es más famosa de la playa la quinta
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find, had to have someone let me in and out through gate
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upea sijainti keskustassa aivan rannan tuntumassa,erittäin siisti huoneisto,ilmastointi ja nettiyhteys toimivat moitteettomasti,ystävällinen ja palvelualtis henkilökunta,pelkistetyn persoonallinen huoneisto ja viehättävä puutarha. Kaipasin keittiövarustuksiin vedenkeitintä,ruostunutta helllalevyä en uskaltanut edes kokeilla veden keittämiseen.
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo tranquilo y seguro. Muy buen precio, las habitaciones muy limpias
Stayed 1 night in Dec 2019
Verified

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tiene una buena ubicacion.. limpio y en general todo igual a las fotos
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
5番街沿いの奥まったところにあるアーティスティックなホテル。お部屋はキッチン付き、寝室別で結構広いです。Wi-Fiのは入りも良かったです！門は常に閉まっていますが、すぐそばがレセプションなので、24時間、オラ！と声をかければすぐに開けてくれます。ジャグジーは10時〜22時まで。ダイビングで冷えた体を温めるには最適で快適！ ランドリーサービスも利用しました。いくらか覚えてませんが、かなり安かったです。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liebevoll eingerichtetes Hotel

Super schön eingerichtete und großzüge Zimmer. Leider teilweise abends etwas lauter aufgrund der Nähe zur Haupt-Ausgehmeile (Ave 5) Dafür liegt es super zentral in Playa del Carmen und nah zum Strand, Shopping und zum ADO-Busbahnhof.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito, muy buena ubicación. La atención también muy buena por parte de la gente de recepción.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Pier luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da non.perdere

Luogo incantevole da racconandare e tornarci sicuramente.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo bien. Lo que no le gustó es que nos asignaron la habitación que estaba justo bajo el piso dónde cv estaba cel Yacussi, y este hacía mucho ruido. Me gustó la ubicación.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Goo for the price

Basic hôtel, perfect location, nice terrasse and jacuzzi
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!! Everything is just a few steps away! I booked this hotel as a last minute getaway, so I wasn’t expecting much from it. However, it exceeded my expectations in many ways!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

ChrisBolanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! I want my friends and i to book this whole hotel next time we are in Playa. Your on the 5th Ave. Near everything... So everything is mire expensive but to blocks away the food is great and cheaper. Walmart is the next block up. This place was great. I didnt spend much time in the hotel because of our adventures, but it was like home when i got there to relax. My friends visited my hoteland want to stay there next time. I hope we do book that whole hotel ourselves oneday.
Stayed 1 night in Nov 2019