See all properties

Mar Azul Suites 5ta Av

3.0 star property

Choose dates to view prices

Photo gallery for Mar Azul Suites 5ta Av

Beach nearby, beach cabanas, sun-loungers, beach umbrellas
Front of property
Terrace/patio
Standard Apartment (Econo Xtudio)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment (6)

In-room safe, desk, blackout curtains, iron/ironing board

Family Apartment (6)

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Apartment (4)

Family Apartment (4)

Family Apartment (4)

8.0 out of 10
Very good
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony

Comfort Apartment, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace
Sofía by Bunik
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 1,789 reviews
Sofía by Bunik

About this property

Mar Azul Suites 5ta Av

Hotel with a rooftop terrace, steps from Quinta Avenida
This smoke-free hotel features a rooftop terrace, concierge services, and express check-in. Free continental breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and multilingual staff assistance are onsite.
Mar Azul Suites 5ta Av offers 10 air-conditioned accommodations with safes and ceiling fans. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Mar Azul Suites 5ta Av, you're just a quick walk from Quinta Avenida. Enjoy features like free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Mar Azul Suites 5ta Av.

This 3-star Playa del Carmen hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from August 19 2025 to August 18 2027 (dates subject to change).

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Mar Azul Suites 5ta Av.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

Mar Azul Suites 5ta Av Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 210 reviews
Rating 8 - Good. 62 out of 210 reviews
Rating 6 - Okay. 22 out of 210 reviews
Rating 4 - Poor. 26 out of 210 reviews
Rating 2 - Terrible. 24 out of 210 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la regadera casi no sale agua y tardamuchisimo para que salga agua ribia solo el aire acondiciinado muy muy malo.nunca te cambian roallas nunca te asean el cuarto. nunca cambiaron sabanas.el area miy buena .pero el cuarto muy mal.
Stayed 4 nights in Mar 2025

2/10 Terrible

Benjamin Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)
Stayed 6 nights in Mar 2025

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !
Stayed 4 nights in Jan 2025

4/10 Poor

Rosemary

Travelled with partner
Disliked: Amenities
Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.
Stayed 10 nights in Jan 2025

4/10 Poor

Gloria

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.
Stayed 9 nights in Dec 2024

6/10 Okay

Maria de jesus Rodriguez

Was 👍
Stayed 2 nights in Dec 2024

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like sleeping in the bar

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night
Stayed 1 night in Dec 2024

10/10 Excellent

victor

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 7 nights in Dec 2024

2/10 Terrible

Abraham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam - horrible

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Stayed 6 nights in Nov 2024

10/10 Excellent

Christina

Stayed 4 nights in Sep 2024

4/10 Poor

Vitoria Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Karina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024

2/10 Terrible

Andre

Disliked: Property conditions & facilities
Stayed 17 nights in Feb 2024

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023