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El Taj Oceanfront & Beachside Condo Hotel

4.5 star property

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Photo gallery for El Taj Oceanfront & Beachside Condo Hotel

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio
Courtyard
2 outdoor pools
Premium Condo, 3 Bedrooms, Ocean View | Beach/ocean view
Premium Condo, 3 Bedrooms, Ocean View | In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Deluxe Condo, 1 King Bed, Private Bathroom

Deluxe Condo, 1 King Bed, Private Bathroom | Private kitchen

Deluxe Condo, 1 King Bed, Private Bathroom

8.6 out of 10
Excellent
(22 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 211 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

Deluxe Condo, 2 Bedrooms, Kitchen | Jetted bathtub

Deluxe Condo, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(11 reviews)
  • 132 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 213 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Condo, 3 Bedrooms, Ocean View

Premium Condo, 3 Bedrooms, Ocean View | Private spa tub

Premium Condo, 3 Bedrooms, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 188 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Condo, 2 Bedrooms, Hot Tub

Premium Condo, 2 Bedrooms, Hot Tub | Balcony view

Premium Condo, 2 Bedrooms, Hot Tub

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Private Bathroom

Junior Suite, 1 King Bed, Private Bathroom | Room amenity

Junior Suite, 1 King Bed, Private Bathroom

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | Terrace/patio

Comfort Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Terrace/patio

Family Condo, 2 Bedrooms, Garden View

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Penthouse, 2 Bedrooms, Hot Tub

Family Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Family Penthouse, 2 Bedrooms, Hot Tub

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 213 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 234 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

El Taj Oceanfront & Beachside Condo Hotel

This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include dining tables. Tempur-Pedic beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is open daily.
El Taj Oceanfront & Beachside Condo Hotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by ASI Beach Club, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to facials, Swedish massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, yoga classes, and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport, theme park, and local-area shuttle service available for a fee
  • Dogs welcome for a fee
El Taj Oceanfront & Beachside Condo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Playa del Carmen hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.
ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ASI Beach Club
  • KOBMA

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Stereo
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • Dining table
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Spices
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 115 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 009-005-000259/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Taj
El Taj Beachside
El Taj Oceanfront
El Taj Oceanfront & Beachside Condo Hotel
El Taj Oceanfront Beachside
Taj Oceanfront Beachside
Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront Beachside Condo Hotel
El Taj Oceanfront Beachside Playa del Carmen
Taj Oceanfront si l Carmen
El Taj Oceanfront & Beachside
El Taj Oceanfront & Beachside Condo Hotel Hotel
El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

El Taj Oceanfront & Beachside Condo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katelyn

Stayed 4 nights in Feb 2026

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Veryx clean, super attentive staff. They answer all questions. Very nice and comfortable trip...they acknowledged my children.
Stayed 4 nights in Feb 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with a great staff and location.
Stayed 4 nights in Feb 2026

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool and beautiful room. Unfortunately,lots of issues with water cooler, sink draining, and temperature control in room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shannon, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
The location, cleanliness and customer service was excellent. There is an Oceanside and a beachside to the resort. If you book beachside, there isn’t an elevator. Just so people are aware if they have mobility issues. Rooms are generous in size. The beach is a fishing dock, so they have a shuttle to another beach. Would stay here again.
Stayed 6 nights in Feb 2026

8/10 Good

Natasha

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and clean. Great views of the water, great location. Staff was very nice. Very disappointed that the jets of our private hot tub didn't work considering this was a major factor of us booking at this resort. Room 337. Also does not have any beach so if you like to walk along the sand / shore line, you cant here.
Stayed 7 nights in Feb 2026

10/10 Excellent

Dahlia

Travelled with group
Really spacious room and friendly helpful staff. Excellent location! We didn’t spend a lot of time there but did enjoy some drinks and food at the restaurant by the pool. It was very comfortable for our group. The swimming beach is not too far of a walk at all.
Stayed 4 nights in Feb 2026

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Great staff - very helpful front desk. Great to have clean beach towels and chairs from front desk for the stay. Secure parking. Funky design of condo blocks with lots of beautiful plants and a great pool
Stayed 8 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 4 nights in Feb 2026

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
First of all we stayed in unit 315 so I can not comment on the other Suites on the property. The El Taj is rated as a five-star Resort and wow where we shocked that it is. Our suite was a huge disappointment. Run down, dishwasher not working, gap in refrigerator seal that made everything in the fridge wet and water from air conditioning dripping from ceiling. Oh and the water cooler had a problem with the water freezing so we couldn't get any water out of it. Also if you're looking for a beach this Resort isn't it. Unfortunately the beach has be completely washed away. Now having said that the staff was absolutely wonderful and helped us as much as they could but the units are individually owned so need to be updated and repaired by the owner of the unit. Overall the place is in need of a renovation. The restaurant at the front of the resort is a nice place to sit and enjoy watching the ocean and the food was definitely decent. I would have given it a two-star but the staff was really awesome and did as much as they could especially Yaz. Maybe I should mention unit 315 was a two bedroom Ocean View penthouse which I'm sure was wonderful when it was new.
Stayed 7 nights in Feb 2026

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in room 532, right off the main entrance. A bit loud at times given people coming and going in the evening. The room itself was very spacious, very clean offering lots of amenities. Big bathroom and bedroom with a comfortable bed. We had a complimentary small bag of coffee, which was nice! Pool towels are provided and you can swap them often. 2 pools are available - we found the one across the street, not the one facing the ocean, was nicer. There is no beach in front of the hotel but a 5 min walk will get you there. Overall, we enjoyed our stay and the staff was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Great location, they have own parking garage but you don’t need a car because it’s walkable area. Nice updated condo. You can buy groceries because it has its own kitchen, fully stocked with everything you need. Comfy bed,
Stayed 5 nights in Feb 2026

2/10 Terrible

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is good for the money. The problem is the terrible management. No clue, apparently, that the hotel manager is responsible for the guests' happiness. The receptionist who attended me leaked my personal private information to a gang of scammers and I got calls and texts messages right away from the 'police chief' apparently. The messages seemed to come from the Taj's reception, but they did not. It was an attempt at extortion. I only gave my information to one person, so it is clear what happened. Beware, scammers give commissions to hotel receptionists for your personal details. It's the real Mexico. The condo has a nice terrace to have breakfast, but every day of the week I was there, repairs were ongoing, and instead of the sound of running water and bird songs, the air was filled with the screech of an angle grinder and other power tools. I asked for a quiet condo and they gave me the one above the boiler room. Almost impossible to sleep at night with the pumps going. It's good I didn't need the A/C, because it makes a hell of a racket too. I complained to no effect. I was told there would be a big investigation about the leak of private information, but I never heard back. Maybe you will get better luck. But if it happened to me, it could happened to you. This place is NOWHERE near a beach, despite what pictures might suggest. The nearest beach is about a 15 minutes walk away. AVOID !!!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Cheryl, Saint John

Stayed 8 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Feb 2026

10/10 Excellent

Susana, SAN PEDRO

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the penthouse and had everything needed for a comfortable stay. Only thing I would have liked was to have direct access to a beach that we could swim in.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 7 nights in Feb 2026

10/10 Excellent

bozena

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was beautiful, gorgeous property garden.
Stayed 6 nights in Feb 2026

10/10 Excellent

Ellen

Stayed 8 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

6/10 Okay

Alessandra Mac Carthy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is basic and is waterfront but does not have a beach. The staff is accommodating but nothing luxurious or stand out about the property
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Jan 2026

6/10 Okay

Bessie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was down the entire time and we had to move our luggage up and down 3 flights. They don't clean the rooms or change your towels, so if you're used to nicer places, this is not it. The shower also has sand in it, so not thoroughly cleaned. Location was okay, but would stay at a Marriott next time instead, higher quality and more predictable. The service was okay, but no one used any logic except the supervisor, they tried to charge us for a ride that never came at the airport - after we were waiting there for an hour. Would not recommend this place, it's not worth your money and I'm not sure why it gets good reviews.
Stayed 2 nights in Jan 2026

8/10 Good

Brady

Stayed 7 nights in Jan 2026

10/10 Excellent

Maryam

Stayed 5 nights in Jan 2026