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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

4.5 star property

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OCEANFRONT SWIM UP SUITE | Pool
Property video
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪5 min drive‬
  • Place, Paradise Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for OCEANFRONT SUITE - MORE INCLUSIVE

OCEANFRONT SUITE - MORE INCLUSIVE

OCEANFRONT SUITE - MORE INCLUSIVE

  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive. During your stay, you'll be close to Maroma Beach. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Drinking and dining options include 5 restaurants, 2 poolside bars, and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, aromatherapy, or hot stone massages at Náay Spa
  • Services include a kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by car from Maroma Beach and 15 minutes from Puerto Morelos Town Square
  • Airport shuttle service available for a fee
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.
Room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02451323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
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Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 136 reviews
Rating 8 - Good. 19 out of 136 reviews
Rating 6 - Okay. 18 out of 136 reviews
Rating 4 - Poor. 13 out of 136 reviews
Rating 2 - Terrible. 8 out of 136 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was very friendly. Only thing I would say is when at wine kitchen or at check in tell them that a bottle of wine gets charged to the room
Stayed 4 nights in Jan 2026

10/10 Excellent

Mical

Stayed 6 nights in Nov 2025

10/10 Excellent

Bimal

Travelled with family
Liked: Cleanliness, room comfort
Great Service with Great location
Stayed 4 nights in Dec 2025

2/10 Terrible

Abdallah

Disliked: Property conditions & facilities
We didnt find 2 rooms as booked only one we all had to sleep in 1 room and they didnt agree to refund . Food buffet very small and limited . Beach very small and theater small don’t worth the money
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Friendly & Helpful staff
Stayed 5 nights in Dec 2025

2/10 Terrible

Moruje

Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended at all, they charged us 2050$ for just adding another adult to our sweet. We mistakenly put 1 person when we made the reservation. At the property they charged 410$ extra per night for the extra one person. The room service, only fixed the bed sheets. Until I reported that the towels needs to be changed. The other thing it’s the food. We need to run to get a reservation at the restaurants. All fully booked all time we spend the whole visit eating at the Chef Market. And the visit end up with a dead body at the reception front desk. At the checkout… the person who checked us out was very rude.
Stayed 5 nights in Nov 2025

6/10 Okay

Issac, Monterrey

Stayed 3 nights in Nov 2025

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our first room had plenty of problems, the shower didn’t provide the option for the rainfall only the hand held, the temperature in the shower kept fluctuating from hot to cold, the safe was defective, the sliding door leading to the balcony wasn’t opening and closing properly. The concierge was very pleasant and helpful, even assisting my family to change to another room. Overall experience was top notch.
Stayed 7 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Swim out room was great with young children.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
generations maya is a win win
Stayed 5 nights in Jul 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible family experience
Stayed 4 nights in Jun 2025

10/10 Excellent

THERESA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed for a family vacation with a 2 and 4 year old! They made everything so easy! I wish there were more dining options as the buffet was closed 1 day. And the beachfront hotel closed another day. Everutjing else required reservations and was full!
Stayed 5 nights in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
I really liked the more inclusive package and the Butler’s were amazing
Stayed 6 nights in Apr 2025

4/10 Poor

Talia

Disliked: Cleanliness, property conditions & facilities
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lidia C

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Lindsey

Stayed 7 nights in Apr 2025

2/10 Terrible

dhiren

Liked: Cleanliness, amenities, property conditions & facilities
Very poor help desk service and some staff at concierge were really rude .
Stayed 2 nights in Apr 2025

6/10 Okay

Roselyn Yisel

Travelled with family and small children
El mar no es bonito La comida estaba rica pero no es comida auténtica mexicana . Los trabajadores no saben donde queda algo cuando se les pregunta . Yo perdí mi transporte porque me mandaron el lugar equivocado y me regalaron un desayuno gratis en Nickelodeon y cuando llegué era para una charla sobre cómo hacer e miembro del hotel y comprar su membresia .
Stayed 4 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Minji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Stayed 5 nights in Apr 2025

4/10 Poor

Padmini

Travelled with family
Liked: Property conditions & facilities
Property was nice and clean.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly R

Travelled with family
Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Stayed 7 nights in Jan 2025