20 Jan 2020 by Grand Hyatt Playa del Carmen Resort
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All-inclusive room rates at Grand Hyatt Playa Del Carmen Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Grand Hyatt Playa Del Carmen Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Hyatt Playa Del Carmen Resort offers its guests a full-service spa, 4 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 14 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Hyatt Playa Del Carmen Resort. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Grand Hyatt Playa Del Carmen Resort offers 314 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Sushi 'n' Raw Bar – This beachfront sushi bar specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
La Cocina – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a 24-hour fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Cenote Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.
Grand Hyatt Playa Del Carmen Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.