This smoke-free hotel features 19 restaurants, a private beach, and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, 2 coffee shops/cafes, and a children's pool.
Grand Maya by Dicasi RM offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
During your stay at Grand Maya by Dicasi RM, you're just a quick walk from Paradise Beach. Free WiFi in public areas, 19 restaurants, and 4 bars are available.
Free WiFi in some public areas
Drinking and dining options include 19 restaurants, 2 coffee shops/cafes, and 4 bars/lounges
Take a swim in the outdoor pool
Amenities include laundry facilities and an elevator
Onsite recreation includes a private beach
Steps from Paradise Beach and 11 minutes by foot from Maroma Beach
A private beach is featured. Grand Maya by Dicasi RM offers its guests an outdoor pool and a children's pool. There are 19 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.
Grand Maya by Dicasi RM also features laundry facilities and an elevator.
This 3-star Playa del Carmen hotel is smoke free.
Bistro Bleu - Onsite bistro.
The Burger Custom Made - Onsite family restaurant. Open daily.
Gong - Onsite fine-dining restaurant. Open daily.
Balché - Onsite family restaurant. Open daily.
Quinto - Onsite family restaurant. Open daily.
Property amenities
Internet
Available in some public areas: Free WiFi
Food and drink
19 restaurants
2 coffee shops/cafes
4 bars/lounges
Restaurants on site
Balché
Bistro Bleu
Gong
Quinto
The Burger Custom Made
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
In-room sofa bed
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Outdoors
On a private beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
In-room roll-in shower
Lift
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
1 building
6 floors
Built in 2003
Smoke-free property
Room amenities
Bedroom
Double sofa bed
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Shower
Entertainment
Flat-screen TV
More
Air conditioning
Phone
Policies
Check-in
Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Grand Maya by Dicasi RM
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.