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Grand Mayan

4.0 star property

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Exterior
Terrace/patio
Family Studio Suite | Terrace/patio
Exterior
Exterior

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710
  • Place, Nicklaus Design Golf Course
    ‪16 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪19 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mayan

Along with 10 restaurants, this hotel has 4 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 4 bars/lounges, a 24-hour health club, and 3 coffee shops/cafes. Change of towels is available on request.
Grand Mayan offers 2 accommodations with private plunge pools and indoor private hot tubs. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include safes and blackout drapes/curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
4 outdoor swimming pools are on site along with a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Brio. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
During your stay at Grand Mayan, you'll be within walking distance of Nicklaus Design Golf Course. You'll find features like free WiFi in public areas, plus 4 outdoor pools and 10 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 3 coffee shops/cafes, and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to hot stone massages at Brio
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and yoga classes
  • Steps from Nicklaus Design Golf Course and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Grand Mayan offers its guests 4 outdoor swimming pools and a 24-hour health club. There are 10 restaurants and 3 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at Grand Mayan.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

Grand Mayan has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mayan

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Grand Mayan Reviews