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HOTEL CASTILLO DEL MAR

2.0 star property

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Photo gallery for HOTEL CASTILLO DEL MAR

Premium Studio
Premium Studio
Deluxe Room
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
CALLE 26 NORTE ESQUINA 5TA AVENIDA, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Quadruple Room

Laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

HOTEL CASTILLO DEL MAR

This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
HOTEL CASTILLO DEL MAR offers 12 air-conditioned accommodations with ceiling fans. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

During your stay at HOTEL CASTILLO DEL MAR, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 50+ Mbps)
  • Steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach
WiFi is free in public spaces.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

HOTEL CASTILLO DEL MAR Hotel
HOTEL CASTILLO DEL MAR Playa del Carmen
HOTEL CASTILLO DEL MAR Hotel Playa del Carmen

HOTEL CASTILLO DEL MAR Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Mina

Liked: Cleanliness, property conditions & facilities
👍
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the place was clean and loved the balcony to the 5th Avenue
Stayed 4 nights in Feb 2024

10/10 Excellent

Gabriel Jesús

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Andy Esther

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

MARTHA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena experiencia!!

Es un buen lugar para descansar y a su vez esta cerca de todo. Las personas son amable y la anfitriona Cinthia es excepcional. Se preocupan por la limpieza y dar la mejor atención
Stayed 8 nights in Mar 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024