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WIN DAY Playa - Hotel Express

2.0 star property

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Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Comfort Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 499 reviews
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About this property

WIN DAY Playa - Hotel Express

This smoke-free hotel features an outdoor pool, a rooftop terrace, and a 24-hour front desk. WiFi in public areas is free.
WIN DAY Playa - Hotel Express offers 47 accommodations with safes and blackout drapes/curtains. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at WIN DAY Playa - Hotel Express, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
As a guest of WIN DAY Playa - Hotel Express, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

WIN DAY Playa - Hotel Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 158 reviews
Rating 8 - Good. 42 out of 158 reviews
Rating 6 - Okay. 16 out of 158 reviews
Rating 4 - Poor. 11 out of 158 reviews
Rating 2 - Terrible. 24 out of 158 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
Se pregunto especificamente si habia agua caliente en regadera y recepcion y dijeron que si y no hubo agua caliente. Se les dijo y contestaron al quejarnos que pues si no habia pues no habia.
Stayed 1 night in Nov 2025

10/10 Excellent

Melani

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 7 nights in Sep 2025

8/10 Good

Luis Humberto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just gor sleep

Stayed 1 night in Aug 2025

10/10 Excellent

Carmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

6/10 Okay

Phillip

Disliked: Cleanliness

Recharge

Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Nicole, Calgary

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exceprion of the bed sheets and towels; they need new ones.
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice rooftop pool!

They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No privacy and no hot water

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Stayed 1 night in Dec 2023

2/10 Terrible

Evgenii

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I had to pay more at the table.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Miguel

Stayed 1 night in Aug 2023

6/10 Okay

jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023