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WIN DAY Playa - Hotel Express

2.0 star property

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Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite
In-room safe, blackout curtains, free WiFi, bed sheets
Outdoor pool
Terrace/patio
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Studio

In-room safe, blackout curtains, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

WIN DAY Playa - Hotel Express

This smoke-free hotel features an outdoor pool, a rooftop terrace, and a 24-hour front desk. WiFi in public areas is free.
WIN DAY Playa - Hotel Express offers 47 accommodations with safes and blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at WIN DAY Playa - Hotel Express, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
As a guest of WIN DAY Playa - Hotel Express, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Winday Del Carmen Del Carmen

HOTEL WINDAY PLAYA DEL CARMEN Hotel

HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen

HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

WIN DAY Playa - Hotel Express Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 186 reviews
Rating 8 - Good. 46 out of 186 reviews
Rating 6 - Okay. 19 out of 186 reviews
Rating 4 - Poor. 11 out of 186 reviews
Rating 2 - Terrible. 26 out of 186 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ed

Liked: Cleanliness
Disliked: Staff & service, amenities
AC didnt work, had to open blinds all the way on floor to ceiling window to let in air leaving ourselves totally exposed. To the street. Wouldn't discount room for no AC, as it was late already we didn't have much option but to stay. The elevator only allows 2 people no bags or 1 person with a bag., leaving us doubting the safety of elevator so we used the stairs. Room was. Lean.
Stayed 1 night in Feb 2026

10/10 Excellent

Yuniel

Stayed 7 nights in Feb 2026

10/10 Excellent

Donald

Travelled with group
Liked: Amenities
Friendly staff
Stayed 8 nights in Feb 2026

10/10 Excellent

Akim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Excellent view, very helpful staff!
Stayed 10 nights in Jan 2026

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working
Stayed 2 nights in Jan 2026

4/10 Poor

Jennifer Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though.
Stayed 1 night in Jan 2026

2/10 Terrible

Tanya

Disliked: Cleanliness
Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rodion

Staff A+
Stayed 1 night in Jan 2026

2/10 Terrible

Ivette

Travelled with family
Ni siquiera logramos "hospedarnos" Nos cobraron un seguro que no sirvió de nada. Al llegar al hotel me salieron con que Expedia y Booking sobrevenden habitaciones y ellos ya tenian rato mandando personas a otros hoteles. El caso es que no pudimos quedarnos y no había en ningún otro lado.
Stayed 1 night in Dec 2025

6/10 Okay

Merle

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.
Stayed 7 nights in Dec 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
Se pregunto especificamente si habia agua caliente en regadera y recepcion y dijeron que si y no hubo agua caliente. Se les dijo y contestaron al quejarnos que pues si no habia pues no habia.
Stayed 1 night in Nov 2025

10/10 Excellent

Melani

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 7 nights in Sep 2025

8/10 Good

Luis Humberto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just gor sleep

Stayed 1 night in Aug 2025

10/10 Excellent

Carmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

6/10 Okay

Phillip

Disliked: Cleanliness

Recharge

Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025