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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, pool loungers
Property video
Staircase
A spacious lobby with a reception desk, seating area, staircase, and shelves with decorative items.
A hotel entrance with a sign reading "HOTEL 52" and macramé decorations.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a large window, and a view of the outdoors.

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Two people dining at a wooden table with a laptop and a bag in the background.

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

A hotel room with two beds, a wooden headboard, a wall-mounted light fixture, and a window with curtains.

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

A hotel room with a bed, bedside table with a phone, a desk with a chair, a TV, and a window with curtains.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

A modern hotel room with two beds, a desk, and a chair.

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel52

An outdoor pool, a coffee shop/cafe, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and wedding services are onsite.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel52. During your stay, you're just a quick walk from Mamitas Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Hotel52. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel52

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay
  • Cleaning fee: MXN 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel52.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 711 reviews
Rating 8 - Good. 227 out of 711 reviews
Rating 6 - Okay. 111 out of 711 reviews
Rating 4 - Poor. 41 out of 711 reviews
Rating 2 - Terrible. 38 out of 711 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel I keeping coming back every year
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Danik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes beautiful pool
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations. 10/10
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
safe clean and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
friendly staff
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Diego F.

Liked: Cleanliness, staff & service, property conditions & facilities
Best price performance in the area. Pool area needs maintenance. Breakfast was poor
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to 5th ave and located at the quiet end of the strip. The beds were so comfortable. Missing a fridge in our room thay would have been extremely handy to have, but we just picked up a smal cooler for the week we were here. If you are looking for an affordable place to stay, it really was all that we needed. Staff are wonderful and the place is clean
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

micheal john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service
Spotless, that depends on your definition of spotless. Yes, it was clean, but it wasn't a 5 star hotel. It was a beach hotel, but very good. And the staff was courteous and hard working. If you want to stay at an affordable safe and clean hotel on a budget, this place is good.
Stayed 12 nights in Dec 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness
Easy check-in. Slight mix-up with our first room - it was already occupied by someone. Front desk resolved quickly. Room was basic and met our needs.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024
Verified review

4/10 Poor

harutyun

Liked: Staff & service
Disliked: Property conditions & facilities
Poor
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at Hotel 52, I definitely would go again.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Shane Cameron

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool is small and cold. Sound travels though the building is concrete; it's noisy. There is no shampoo, coffee, or ice. There is a rooftop cafe, open limited hours. Bike rentals are associated with an external company. There is plenty of nearby shopping and eating. There are nearby laundromats and fruit stores. Side streets are dirty, full of stray animals. Hotel staff are all friendly. Special tribute to Brito: he who knows and solves all. I really wish the hotel had coffee in the lobby and an ice machine.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Pramoda

Liked: Cleanliness, amenities, property conditions & facilities
The person at the check-in desk didn't want to explain where anything was (parking, breakfast, etc.) and seemed annoyed when we asked.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Keshava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Malene Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned everyday and the staff was wonderful. The hotel is not new so a bit used in places like the pool area and rooms. Will say the biggest disappointment was the breakfasts, we booked the room with it and it was horrible, the service was none existent my friend ordered eggs and ask for a pancake with it and was told no only of the things. It ended up with we eat out pretty much everyday. The other minus is the wifi connection at the hotels or lack of it .. we couldn't really use in the room, so if you have to work dont stay there.. But the hotel is close to Centrum easy to walk to and from
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024
Verified review

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was adequate for what I paid. Lots of concrete, little charm, no kettle to boil water, inconsistent hot water supply, no drinking water supplied as advertised on Expedia. Most staff seemed disinterested. Nice pool area. I liked the location slightly away from the really touristy section. Didn’t try the breakfast. Little changes would have made this much better!
Stayed 7 nights in Jan 2026
Verified review

2/10 Terrible

Sreeharsha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel photos are very decieving. The rooms were dark, no proper light. There was strange smell and realised in the morning light that the room was full of mould. There was no hot water in the morning. Had to call lobby and get it fixed. There was no shampoo either. Towels were dirty. Avoid this Hotel completely unless you just want to sleep and run away next morning.
Stayed 1 night in Apr 2026