Hotel Casa De Las Flores

3.0 star property
VIP Access

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Photo gallery for Hotel Casa De Las Flores

Interior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Casa De Las Flores

An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a garden and a picnic area.
Hotel Casa De Las Flores offers 29 air-conditioned accommodations with hair dryers and ceiling fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Casa De Las Flores. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach
As a guest of Hotel Casa De Las Flores, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hotel Casa De Las Flores also features a garden and a picnic area.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 12:30 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 12:30 PM for a fee: MXN 135 for adults and MXN 135 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-004896/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Las Flores
Casa Las Flores Playa del Carmen
Hotel Casa Las Flores
Hotel Casa Las Flores Playa del Carmen
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya
Hotel Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa del Carmen
Hotel Casa De Las Flores Hotel Playa del Carmen

Hotel Casa De Las Flores Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 751 reviews
Rating 8 - Good. 274 out of 751 reviews
Rating 6 - Okay. 96 out of 751 reviews
Rating 4 - Poor. 40 out of 751 reviews
Rating 2 - Terrible. 20 out of 751 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Good location and comfortable room.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities
Nice place to stay, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, amenities, property conditions & facilities
very cleans rooms, great location close to everything and good food, staff was very friendly and professional they also accommodated later check and made it a very easy process.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location (quiet but convenient for bus, ferry , restaurants) . Lovely rooms and helpful staff. Traditional building and decor.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Very nice pool area. Large comfortable rooms. Convenient location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Päivi

Liked: Cleanliness, staff & service
The hotel is beautiful, Simpele and really quiet. A peaceful place to spend a night away from the noise. And close to the square to admire artesania and enjoy marquesitas. Room was clean, bed good and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , will stay here again.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Extremely central but quiet. Large rooms. Helpful and efficient staff. Very clean. Lovely relaxed feel about the place. Would definitely recommend. Stayed 5 days.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little hotel in the heart of playa del Carmen. Really appreciated the complimentary coffee and water at reception.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hannah Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and clean
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Amenities
Close to tourist stuff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place for a great stay

Beautiful place. Excelent location. Look forward to return soon.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rikko

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and staff was friendly and provided us with extra towels and good advice for catching a bus to Puerta Morales. There was very little place to put anything in a shower room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly people. Would come back again.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty property

Friendly, clean, and picturesque.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Anna

Liked: Amenities
The room was okay, nothing special and very basic. They gave me complimentary bottle of champagne, but there was no water in the room. Construction outside is very loud during the day (March 2026). The staff was nice and helpful though. Overall it's good enough to stay for one night
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here when in Play Del Carmen!

The hotel manager was so sweet and the location was beautiful. Highly recommend!
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Aimad

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The pool was nice
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very nice staff and great location! We stayed 3 nights and really enjoyed our stay. The courtyard is beautiful. We enjoyed that everything was at walkable distance. We also appreciated recommendations for local restaurants.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, rustic and full of good landscaping. Nice pool. Friendly staff and it's walking distance to 5th Ave restaurants.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service. Close to the beach and quite at night. Would definitely come back
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Barbara

Liked: Amenities
Really enjoyed my stay here! And would definitely come back. The staff are very nice and friendly. It’s also a great location, close to amazing restaurants and the main boardwalk.
Stayed 4 nights in May 2024
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, amenities
Great place and convenient but definitely need more than a bed sheet to sleep.