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Hotel Delfin

2.5 star property

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Photo gallery for Hotel Delfin

Exterior
Property video
Reception
Exterior
Junior Studio Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
5th Avenida con calle 6 Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Bathroom

Junior Studio Suite

  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Delfin

Concierge services, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Hotel Delfin offers 14 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers. This Playa del Carmen hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Delfin , you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Quinta Avenida and Frida Kahlo Museum
Hotel Delfin offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 9 and October 31.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 009-025-001504/2026

Property is also known as

Delfin Hotel

Hotel Delfin

Hotel Delfin Playa del Carmen

Delfin Playa del Carmen

Hotel Delfin Riviera Maya/Playa Del Carmen

Hotel Delfin Hotel

Hotel Delfin Playa del Carmen

Hotel Delfin Hotel Playa del Carmen

Hotel Delfin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 65 reviews
Rating 8 - Good. 28 out of 65 reviews
Rating 6 - Okay. 9 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Margarita

Disliked: Property conditions & facilities
There is literally a nightclub on the other side, if I’m not mistaken they share a wall. You can hear the voices and the music shakes everything, and it stays open until 3am. Worst hotel experience in my life.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is a beautiful property, although it has a lot of small issues - particularly with our balcony room. Handle for closet came off, door to patio came off, no refrigerator when arrive, no TV in our room. We could have known more of the language ourselves, but front desk / reception did not speak any english :(
Stayed 4 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2024

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

jr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff. Amenities are a bit old but i love older buildings, they havea great character. Loved my room and I look forward to staying there again
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I was pleased with the staff and service.The hotel is older, so the fridge was a little rusted around the door and wasn't really cold, but was o.k. for beverages.It had hot water, which didn't occur in other hotels where I've stayed. There is no elevator, which was fine for me, but others might find this a detriment. The bathroom window in the shower needs a privacy film on it, as there is another building with windows that face the bathroom window. The room was bright and pleasant.The hotel is right in the middle of the shopping area and restaurants and the beach-an east walk to wherever you want to go. I would definitely book this hotel again.
Stayed 5 nights in Apr 2019

8/10 Good

BillyV, Oshawa, Ontario, Canada

Liked: Cleanliness, room comfort

Very good hotel on 5th Ave

If you're not one of those pampered people who need to be spoiled then this is the hotel for you. There's no elevator or room service or hotel restaurant but you're right on 5th Ave where you can find all the food & drink you like. You're just a 5 minute walk from the beach and all the souvenirs and entertainment you can handle just outside the door. If you're afraid of a few stairs then ask for a main floor room. This place is in the middle of everything a tourist could ask for. If you're looking to catch a ferry to the island of Cozumel you're just a few blocks from the port.
Stayed 10 nights in Dec 2017

6/10 Okay

Jim, Davenport, IA

Liked: Staff & service
Disliked: Room comfort

Hotel in Central Playa Del Carmen

Good hotel in great location in central Playa Del Carmen. Main problem was very noisy into the night from loud music and people in the club next door.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly.

6/10 Okay

Tony Artem, A

Liked: Cleanliness, staff & service

To loud at night, hotel surrounds by nightclubs.

We usually stay at all inclusive hotels but this time we wanted to experience the culture of Mexico and let me tell you that was the worst experience so many shootings at night five people were killed in Playa Del Carmen right next-door from our Hotel. The staff was really friendly and very little English, The air conditioner was breaking down couple times, in our coffeemaker we had a dead lizard so make sure to check your coffee maker. The water pressure is really low, sinks were clogged, The staff was really friendly and try to help us with all the problems that we had. So you guys decide what you want to do, Will not come back to this area to stay, otherwise vacation was fun.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My sister put me up here

Thought I'd never like it. I was wrong. Great location.

8/10 Good

coleen, Kelowna B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Hotel staff very friendly but limited in english except for one or two full time staff.Location superb on corner of fifth avenue and one block from beach.Immediate beach rocky but great sand and beach only two blocks away.Beds firm but comfortable,coffee maker in room but coffee not great.Takes two pucks to give you an ok cup.Older Hotel and rooms but all cement and rooms very quiet except for street noise at night . Bring ear plugs to sleep.TV has many many channels but only 4 or 5 in English.Real convenient hotel to get in and out of with short halls and small open air Lobby.Fridge in room was great to hold some Walmart groceries and kept very cold for food and water and beer!Staff gave us a late 1:30 p.m.to accommodate later flight.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay!

Very helpfull staff;just a short walk from the beach. Right at the 5th avenue.Great price! Stayed there for 1 week. Highly recommended!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and attentive rooms were very clean a/c very cold.

10/10 Excellent

susan, akron ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice little place

We enjoyed our week long stay here last week. This location is the best of all worlds. On the pedestrian only avenue, so you can walk, sit out, and people watch, and right in the midst of every kind of restaurant, cafe, and nightlife, just one block from the beach. The staff was very friendly and helpful, especially Kevin. The room (#4)was very large and extremely clean, the water was always hot, and plenty of free drinking water. Just a note: the description was for a balcony per room, but there really is only one or maybe two. But you can sit on the bench across the street and enjoy the neighborhood. A bargain!

8/10 Good

Sharon, Cincinnati Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle of it all

Right in the middle of Playa, easy to get to the bus station or grab a cab if going out of town, walking distance to everything else. Hard Mexican beds but I just put the extra blanket under the sheet and all was well. Very helpful folks at the desk. I would stay here again without question.

8/10 Good

Sylvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kathleen, Dayton, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, convenient, economical hotel.

Hotel was as prsented in the pictures and write up. Staff was very helpful, responsive and friendly. Location very convenient,...right on 5th Avenue, heart of the tourist district, and a pedestrian street. Our peference was to stay in town rather than in a resort where you are confined, more or less, to the resort property. The location gave us an opportunity to walk around the streets of PDC away from the touristy area, interact with locals,and discover many small, local, restaurants and shops that provided a better experience for us. We were in Room #1, which is next to a small restaurant that played music, but it was off by 10:00. We did say something to the receptionist about the music the 2nd night we were there, and the next day they offered us another very nice room, but we decided to stay where we were and it worked out fine. Very clean, not luxurious, but comfortable, convenient, and economical. All in all a very good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Close to everything! Beach, stores, restaurants, bus station, main plaza, church...

10/10 Excellent

Alissa, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel!

The location is perfect - right in the center where all the action is. But it is quiet enough, the staff is super friendly and helpful, room was clean and beautiful, we got a room on the top floor, with a private balcony and lounge chirs. Free wi-fi in lobby and in the room! Downside is that there is no elevator (top floor with suitcases - not easy) and the water pressure was very low (but that's a general problem in Mexico hotels). Overall - we were really happy with our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, simple hotel in prime location

Great, simple hotel at an excellent price! It's in a prime -- albeit slightly loud -- location. Friendly staff, clean rooms, everything I was looking for.

8/10 Good

Mike, Cassville WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what i was looking for

As a single guy traveling alone this hotel was just what i was looking for..... simple, clean and affordable! It is located right on 5th avenue close to the beach and within walking distance of anything you would ever need such as restaurants, bars, shops, nightclubs, or grocery stores such as Wal-mart and MEGA. My room was on the top floor with a spacious roof top terrace with 2 sun loungers, also a table with 2 chairs. It was decorated with plants and had a partial ocean view to see the sunrises and a great view of 5th avenue to people watch. The room was very clean and had a safe for my valuables and a small refrigerator for keeping drinks and snacks in. The maid service did an excellent job and employees at front desk always had a smile on their faces to greet you and were willing to help you with whatever they could. There were water coolers on every floor for drinking water which was nice. The only drawback i could maybe give is if you have trouble climbing stairs as there is no elevator...which i do not so it was perfectly fine for me. I would definitely recommend this hotel to anyone looking for a great little affordable place to stay right in the heart of Playa del Carmen. I will be staying here on future visits to Playa!

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

william, Canada

Liked: Cleanliness, staff & service, property conditions & facilities

clean room on the strip

As in almost any property in PDC you have to be prepared to deal with noise form the street. Room was clean ,however this is a" Mexican Style " hotel and has the hard beds. Noise level was acceptable and the staff were helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort