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Hotel Hulku

2.5 star property

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Photo gallery for Hotel Hulku

Exterior
Junior Suite, 2 Double Beds
Exterior
Junior Suite, 1 King Bed | Terrace/patio
Junior Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

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Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room with kitchenette, 2 Double Beds

Superior Double Room with kitchenette, 2 Double Beds

Superior Double Room with kitchenette, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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Interior
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  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,056 reviews
The price is €81
includes taxes & fees
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About this property

Hotel Hulku

An outdoor pool, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free use of bicycles, laundry facilities, and a 24-hour front desk are onsite.
Hotel Hulku offers 39 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Hulku, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool, and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes complimentary bicycles
  • Just a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church
  • Airport and local-area shuttle service available for a fee
Hotel Hulku offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. A roundtrip airport shuttle and an area shuttle are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hulku.

This Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hulku

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.00 for adults and USD 3.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen

Hotel Hulku Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 234 reviews
Rating 8 - Good. 86 out of 234 reviews
Rating 6 - Okay. 35 out of 234 reviews
Rating 4 - Poor. 11 out of 234 reviews
Rating 2 - Terrible. 9 out of 234 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Front desk people were amazing
Stayed 3 nights in Jan 2026

8/10 Good

David, North vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maureen, North vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicely renovated room, great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2026

10/10 Excellent

simon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
a nice hidden jungle in the middle of the city.
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Travelled with family
Stayed 9 nights in Dec 2025

8/10 Good

Sushil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staffs were friendly and the tropical vibe was grand. Two cons: 1. We had to have the hotel bracelet/wrist band on all the time-we hated it. 2. Noise from the hostel nearby-There is no way you can avoid the noise until about 12 midnight and until past midnight on some nights. Breakfast was good enough (healthy too) however we had the same menu with the same few options to choose from every single day. More variety would make it a lot better. Wi-Fi was spotty (won’t work if using for work) but we didn’t mind, we were trying to stay away from the web other than a few mins of social media browsing. Overall, other than the noise issue, it is a nice hotel in a perfect location.
Stayed 6 nights in Oct 2025

8/10 Good

Anabelle de los Angeles

Liked: Cleanliness, staff & service
It was an oka
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, but noisy.

Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Destiny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: the staff, location, food, rooms Cons: TV, Mini Fridge I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside. The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again.
Stayed 2 nights in Jan 2025

4/10 Poor

9

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
Stayed 4 nights in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 7 nights in Dec 2024

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martha Aurora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel recommended for the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yazmin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Stayed 4 nights in Aug 2023

2/10 Terrible

Alexandra

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good I love the place
Stayed 5 nights in Feb 2023

10/10 Excellent

samantha, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
Stayed 1 night in Mar 2023

10/10 Excellent

Leandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly and the rooms are clean.