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Hotel Las Golondrinas

3.5 star property

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Photo gallery for Hotel Las Golondrinas

A beach with clear turquoise water, palm trees, and a sandy shore.
Lobby
A swimming pool with lounge chairs and a table in the center, surrounded by greenery and a wooden deck.
A courtyard with a wooden pathway, a stone statue, and lush greenery.
A spacious lobby with a high ceiling, stone walls, and modern lighting fixtures. There are potted plants and a seating area with a table and chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a ceiling fan, a wall-mounted artwork, a bedside table with a phone, and a door leading to an outdoor area.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a red and white bedspread, a gold headboard, and a wardrobe with floral carvings.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Deluxe

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room Deluxe

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, each with white bedding and orange pillows, a wooden headboard, and a nightstand with a lamp.

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a dining area with chairs, a table, and a painting on the wall.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a red and white bedspread, a red pillow, and a gold ornate headboard.

Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room (1)

A hotel room with two beds, each with white bedding and orange pillows, a wooden headboard, and a nightstand with a lamp.

Standard Room (1)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 King Beds
  • Free Wi-Fi

View all photos for Honeymoon Room

A modern bathroom with a marble floor, a white bathtub with a glass panel, and a small window above the tub.

Honeymoon Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Las Golondrinas

2 outdoor pools, a restaurant, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Hotel Las Golondrinas offers 66 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Las Golondrinas, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Quinta Avenida and 8 minutes by foot from Mamitas Beach
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Hotel Las Golondrinas offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Las Golondrinas. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Hotel Las Golondrinas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Las Golondrinas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Las Golondrinas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Las Golondrinas
Hotel Las Golondrinas Playa del Carmen
Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
Las Golondrinas l Carmen
Hotel Las Golondrinas Hotel
Hotel Las Golondrinas Playa del Carmen
Hotel Las Golondrinas Hotel Playa del Carmen

Hotel Las Golondrinas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 272 reviews
Rating 8 - Good. 99 out of 272 reviews
Rating 6 - Okay. 48 out of 272 reviews
Rating 4 - Poor. 12 out of 272 reviews
Rating 2 - Terrible. 15 out of 272 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything it was perfect from this guy it was helpful.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Marcial

Liked: Cleanliness
Nice location..hotel looks old..good overall
Stayed 1 night in Dec 2023
Verified

8/10 Good

Fransisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap stay very clean
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Gilberto

Good location, safe and quiet
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Cassandra l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very close to everything
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Korey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.
Verified

10/10 Excellent

LARISA FRINE JARDON

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.
Stayed 9 nights in Feb 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Emilia

Everything was ok
Stayed 1 night in Feb 2024
Verified

8/10 Good

Anna Tari

Liked: Cleanliness, staff & service
This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!
Stayed 10 nights in Feb 2023
Verified

8/10 Good

Hikari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Elaine

Liked: Staff & service, amenities, property conditions & facilities
In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Ralf

Liked: Cleanliness
The room was equipped with both a fan and an AC. Unfortunately there was construction work ongoing at the indoor pool and the outdoor pool was closed. The breakfast was quite nice with a good selection of warm and cold dishes, but there were no fresh juices. There is no coffee machine in the normal rooms. The gents at the reception were not proactive, you had to ask for everything. The promoted Beach Club is not too far away and if you want to enjoy the beach you need to go to one of those. Transfer to the airport is easy and straightforward from the ATO Bus terminal (250m away).
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación está excelente, tienes cerca la 5ta avenida, renta de carros, tiendas de auto servicios, restaurantes…, la habitación cuenta con lo necesario para la estancia, está limpia, tiene un refrigerador mediano, el personal muy atento, mi estancia fue por 7 días
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante cómodo y bonito el hotel. Únicamente no le da sol a la alberca pero todo perfecto.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

ABIGAIL

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia El lugar está cuidado Hay varios restaurantes alrededor Está como a 6 cuadras de la quinta avenida
Stayed 5 nights in Jan 2026
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, room comfort

Buena relación precio/calidad

El check-in estuvo muy estresante. La reserva no estaba en sistema del hotel porque indebidamente, 2 días antes de mi llegada, alguien de Hotels.com el 19 de Febrero canceló la reserva aunque ya estaba pagada. De no ser por DIANA una de las encargadas de reservas del Hotel Las Golondrinas, que investigó y resolvió el caso hablando a Hotels.com, yo hubiera tenido que pagar otra vez para hospedarnos en el hotel. Gracias Diana por tu alto sentido de servicio al cliente. Es la tercera vez que nos hospedamos en éste hotel, siempre todo bien excepto en ésta ocasión donde alguien externo (un tercero) metió la pata. Yo sí recomiendo éste hotel, buena relación precio/calidad, muy buena ubicación, tiene estacionamiento gratis, restaurant comida muy rica, el recepcionista muy atento y servicial.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Concepcion

Liked: Cleanliness
Disliked: Staff & service

No me vuelvo a hospedar ahi

No hay seguridad los climas enfrían el refrigerador hace mucho ruido la puerta de baño se atora y hace mucho ruido para abrir cerrar
Stayed 2 nights in Feb 2025