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Hotel Lunasol

3.0 star property

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Photo gallery for Hotel Lunasol

Outdoor pool, pool loungers
Property grounds
A hotel entrance with a thatched roof structure, a signboard, and a pathway leading inside.
A spacious indoor area with a staircase, seating area, and a decorative wall.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

7.6 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior with Garden View

A hotel room with a bed, a ceiling fan, a TV, and a door.

Room Superior with Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Lunasol

This smoke-free hotel features an outdoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a children's pool are onsite.
Hotel Lunasol offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Lunasol. During your stay, you'll be connected to a shopping center, and just a quick walk from Quinta Avenida. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Hotel Lunasol offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Lunasol. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lunasol

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 155 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: USD 20 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Lunasol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-000552/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Hotel Lunasol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 386 reviews
Rating 8 - Good. 130 out of 386 reviews
Rating 6 - Okay. 15 out of 386 reviews
Rating 4 - Poor. 3 out of 386 reviews
Rating 2 - Terrible. 7 out of 386 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Was clean and comfortable The staff was very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and courteous. Room was just what we needed !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with 3 others in the double deluxe room for college spring break. Hotel was perfect for the price. Nearby everything (shops, 7/11, food), and close enough to the beach/fifth avenue without being too loud. Staff were kind and rooms were cleaned daily. We booked the shuttle to the airport through them as well. Would definitely reccomend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Amazing staff. Super clean rooms and premises
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

mitchell

Liked: Cleanliness, amenities, property conditions & facilities
This was my fourth stay at Hotel LunaSol and it was terrific once again. The service is friendly, the housekeeping is attentive and the grounds are peaceful considering we're in the middle of the city. I highly recommend this hotel for travellers looking for a genuine PDC experience.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities
Nice and clean hotel not far from ferry and ADO bus! But enough from the noise of busy 5th avenue! Very kind and helpfull statf. Big and simple room with little balcony and great pool!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service
everything perfect
Stayed 23 nights in Jan 2026
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
Property was fairly close to everything, staff were excellent, rooms have no drawers or coffee makers etc. but were clean. Community kitchen is by the pool outside, fridge worked as did microwave and stove, they have a toaster oven as main stove oven didn’t appear to be working. They could’ve used some more cutlery. Overall a very pleasant stay.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Sabrina

Th
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Basic but clean. Good shower. Good location for walkability. Room was quiet despite a Carnaval concert a few blocks away. Cleaning staff were very careful with our stuff and front desk was helpful. Off street parking is right in front of the hotel and was easy. Although we did end up getting a small dent in the car while parked there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Pillows are to my liking. Friendly staff. Nice bathroom. Just fine after coming from 5 star for 5 nights to something more affordable to make our vacation a full week. Go to mamamitas beach by taxi for a day instead of the one 3 blocks away.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great value hotel. Hard to beat for the price and location. Just close enough where everything is within walking distance but just far enough from the clubs so you can’t hear them. The staff was very friendly throughout my stay. Off-street parking was very convenient. Rooms were very large and clean; they were a bit dated, but for the price, can’t really complain. Main downside were the mosquitos in the room, but I know it’s hard to control. Other than that, can’t beat the value so I would definitely stay here again!
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Good central location - balcony room facing the street and ocean is very noisy from street traffic and music below. Almost impossible to sleep at night.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is amazing!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

amine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and close to the beach.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean conditions, nice pool area, friendly staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Camile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time, the staff were great and very helpful.
Stayed 4 nights in Sep 2022
Verified

2/10 Terrible

Jonathan

Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived home from our holiday to Mexico and whilst unpacking we realised that we were missing several of our small souvenirs. Whilst the monetary value of these items was relatively low we have lost part of our holiday memories. After reviewing where and how these items could have been lost the only possibility is that they were taken by a member of staff for resell. We have since looked at several other reviews of this hotel by other customers who experienced losses but the hotel are quick to try and deflect the blame back at the guests.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the restaurants and shopping places.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brian

Liked: Staff & service
Good property located near the beach
Stayed 2 nights in Sep 2024