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Hotel Lunasol

3.0 star property

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Photo gallery for Hotel Lunasol

Outdoor spa tub
Lobby sitting area
Property grounds
Deluxe Double Room
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

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Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

7.6 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, desk

Room Superior with Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Lunasol

This smoke-free hotel features an outdoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a children's pool are onsite.
Hotel Lunasol offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Lunasol. During your stay, you'll be connected to a shopping center, and just a quick walk from Quinta Avenida. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Hotel Lunasol offers its guests a children's pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Lunasol. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lunasol

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 155 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: USD 20 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Lunasol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-000552/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Hotel Lunasol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 380 reviews
Rating 8 - Good. 127 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 3 out of 380 reviews
Rating 2 - Terrible. 7 out of 380 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good central location - balcony room facing the street and ocean is very noisy from street traffic and music below. Almost impossible to sleep at night.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Amazing staff. Super clean rooms and premises
Stayed 6 nights in Jan 2026

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service
everything perfect
Stayed 23 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value hotel. Hard to beat for the price and location. Just close enough where everything is within walking distance but just far enough from the clubs so you can’t hear them. The staff was very friendly throughout my stay. Off-street parking was very convenient. Rooms were very large and clean; they were a bit dated, but for the price, can’t really complain. Main downside were the mosquitos in the room, but I know it’s hard to control. Other than that, can’t beat the value so I would definitely stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pillows are to my liking. Friendly staff. Nice bathroom. Just fine after coming from 5 star for 5 nights to something more affordable to make our vacation a full week. Go to mamamitas beach by taxi for a day instead of the one 3 blocks away.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lianne

Liked: Cleanliness, property conditions & facilities
This was a wonderful place to stay. If you are looking for a High-End Tourist Experience, this is not it. It's a basic CLEAN hotel. However, it had what many hotels lack: a friendly atmosphere that made it seem like home. Whether coming or going, the staff always gave me a friendly smile & asked if I needed anything. I really didn't want to leave! Quiet is HIGH on my list and it was great. I also enjoyed the fact that the street was a nice, normal street and not filled with roaming drunk tourists. It was an easy walk to all of my destinations. The WiFi wasn't working at the station in my room, but I was able to connect to another on the list -- not always the strongest signal, so if you're working remotely, this might not be the best choice. It was fine for what I needed, however. There wasn't a hair dryer in my room, but the receptionist was able to provide one for me, as well as a large umbrella on the days that it poured rain. I was disappointed to find out that breakfast was not available as stated in the ad, however, coffee was prepared and available every morning near reception. For breakfast, there's a very affordable and cute place right on the corner. The pillows were a little too hard, so I think they should invest in a few soft ones to give guests a choice. The pool and patio area were lovely. Lots of interesting and beautiful plants. SUPER relaxing. I will definitely consider coming here again.
Stayed 11 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service
Was clean and comfortable The staff was very friendly.
Stayed 1 night in Jan 2026

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel LunaSol was lovely 😊 we had a really clean and quiet room that was so close to everything on 5th Avenue, we came and went several times during the day. The turtle pond in the entry was a cool surprise and the pool area was tranquil and quiet. We will stay there again for sure!
Stayed 1 night in Dec 2025

8/10 Good

Edward

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, amenities
El hotel esta muy conveniente para ir a ala 5t ave. caminando , el servicio es muy amable,y en cuanto ala limpeza son muy limpios , de ahi el unico comentario constructivo es que se aseguren de que el aire enfrie lo suficiente como para el hospedaje sea mas placentero ya que en la noche antes de dormir se sentia algo humedo., ese fue el unico inconveniente, de ahi para aca todo estuvo bien . gracias por su atencion
Stayed 3 nights in May 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Stayed 9 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Stayed 14 nights in Apr 2025

8/10 Good

Wilson, Richmond Hill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the other staff were all very helpful and pleasant. The pool was clean and idealic settings. We would definetly return.
Stayed 1 night in Mar 2025

8/10 Good

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Roger

Stayed 7 nights in Feb 2025

10/10 Excellent

Carlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
Stayed 7 nights in Feb 2025

8/10 Good

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
Stayed 11 nights in Jan 2025

8/10 Good

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
Stayed 7 nights in Jan 2025