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Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

3.0 star property
VIP Access

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Photo gallery for Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Rooftop terrace
Garden
View from property
Garden
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 2 Norte S/N, entre Z.F.M., y 5a. Av., Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Interior
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  • Pool
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  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,063 reviews
The price is €77
includes taxes & fees
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About this property

Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

During your stay at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi in some public areas
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Playa del Carmen Maritime Terminal and 5 minutes by foot from Paseo del Carmen
As a guest of Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel also features a garden, concierge services, and a water dispenser.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 3 PM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 9 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel.

Property is also known as

Hotel Kaan
Hotel Posada Sian Kaan
Hotel Posada Sian Kaan Playa del Carmen
Hotel Sian Kaan
Posada Sian Kaan
Posada Sian Kaan Playa del Carmen
Sian Hotel
Sian Kaan Hotel
Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico
Hotel Posada Sian Kaan Hotel
Hotel Posada Sian Kaan By Xperience
Hotel Posada Sian Kaan Playa del Carmen
Hotel Posada Sian Kaan Hotel Playa del Carmen

Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 677 reviews
Rating 8 - Good. 243 out of 677 reviews
Rating 6 - Okay. 30 out of 677 reviews
Rating 4 - Poor. 7 out of 677 reviews
Rating 2 - Terrible. 3 out of 677 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Very clean. Nice place. Walls are a little thin.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kyu ho

Liked: Cleanliness, property conditions & facilities
The room was good enough and staff was very friendly and helpful. They even let us check-in earlier than the actual check-in time. The location of the hotel was perfect. However, if the pool were bigger and cleaner, it would have been even more spectacular!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Playa del Carmen.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel. Clean and quiet property close to the beach and many restaurants. Excellent Staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

John Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time location is perfect will be back again
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. All staff very friendly and helpful.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, close to the beach, shops, restaurants, and transportation. and the staff great and friendly.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place close to the beach
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The mattress was very hard, much like sleeping on the floor. Staff was nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely older hotel that is well maintained, very clean, comfortable and quiet
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the beach

Nice place, close to the beach. Staff very helpful and friendly.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

I look forward to another stay

The staff was great. Very friendly and dedicated to running the hotel well.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and looks better than the pictures. It's well located between the beach and 5th avenue, close to everything, dining, bars, shopping, and near convenient transportation to the airport
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sweet place

Lovely room, fun little balcony, loved the location steps away from the main beach! Sweet place.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a classic appearance, and considering how near it is to 5th Avenue it was remarkably quiet (not silent, but not loud either). Room was clean and comfortable, the staff very kind. Cool oceanic water feature in the courtyard, and a nice small pool (we didn't have time to enjoy it ourselves). Close to lots of dining options, and s half block from 5th Ave. If we were going to spend more time in Playa del Carmen, we would definitely choose this hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room was 180 degrees of Beautiful Ocean
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, half block to one block from sea, beach, ferry, bus station. Garden is lovely, and the pool is cool and relaxing. Little cenote with turtles in the courtyard. Staff is the absolute best. Very helpful and friendly. Super clean, too.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool, it was clean and of good size. Very friendly staff and very flexible with us. Room was in great condition. Very close to beach and super close to main downtown area.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a unique experience. The front desk was very welcome and accommodating.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Good breakfast each morning. Al staff very nice and eager to please. Will recommend and stay again.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family on our first trip to Playa del Carmen. It is a very short walk from both the beach and 5th Avenue, making it convenient for everything. The hotel is clean, the grounds are beautiful and quiet, and the staff are very helpful. If we make it back to this area, we would definitely stay here again.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Excellent staff and easy check in process. The accommodations were a little dated with rust on the walls/bathrooms/lamps.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable,quiet for being right in the middle of everything. Receptionist was lovely and helpful. We would go back and would recommend to others.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden courtyard with little cenote, friendly staff, and wonderful, informative, helpful manager named Jose. Great breakfast too. The sundeck on the roof has the best view of the nearby beach. I love this hotel and will return. Thanks to the entire staff at Hotel Posada Sian Kaan!
Stayed 5 nights in Jan 2023