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Hotel Yukon

2.0 star property

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Photo gallery for Hotel Yukon

36-inch TV with cable channels
A hotel entrance with a marble floor, white pillars, and a glass door displaying the hotel's name and contact number.
A multi-level building with balconies and a skylight.
A covered outdoor area with a pool, a foosball table, and a grill.
Executive Double Room Single Use

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 4 Nte Ejidal, Playa del Carmen, QROO, 77712
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬

Room options

View all photos for Classic Twin Room

A hotel room with two beds, a wooden headboard, a small wooden nightstand, and a shelf unit against the wall.

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Room

Business Room

Business Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Business Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Yukon

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and charcoal grills. WiFi in public areas is free. Change of towels is available on request.
Hotel Yukon offers 15 air-conditioned accommodations with ceiling fans. Cable television is provided.

Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Yukon, you'll be within walking distance of Playa del Carmen Main Beach. Free WiFi in public areas, an outdoor pool, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
As a guest of Hotel Yukon, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free RV/bus/lorry parking on site
  • Onsite parking options include a carport

Things to do

  • 24-hour pool access
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per vehicle (one-way, maximum occupancy 16)
  • Airport shuttle fee per child: MXN 1500 (roundtrip), (from 12 to 15 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Hotel Yukon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 13555394

We should mention

  • Pool access is available 24-hours a day.

Property is also known as

Hotel Yukon Hotel
Hotel Yukon Playa del Carmen
Hotel Yukon Hotel Playa del Carmen

Hotel Yukon Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.0/10

Cleanliness

9.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba súper bien👌 el personal muy atento y servicial, el único detalle al que yo le pondría un pero sería la alberca estaba un poco sucia, ya con esta vez van 4 años consecutivos que me hospedo en este hotel, sus colaboradores son muy amables
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Toño

Liked: Property conditions & facilities
Disliked: Amenities
Falta mantenimiento
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Toño

Liked: Cleanliness, property conditions & facilities
Ubicación muy cómoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Salomón Martin

Liked: Cleanliness, staff & service
Todo perfecto ame el lugar y muy muy limpio
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Nori

Disliked: Amenities
No sabían de mi reserva, me querían cobrar más, tardaron en darme la habitación, el baño no tenía agua, me cambiaron a otra y la cama estaba rota, me regresaron a la primera pero tiraron agua por todo el pasillo, la limpiaron con la puerta abierta y entraron moscos, de la regadera no sale agua. En general muy malo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alfonso Aaron Ríos Aguila

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Tomas

Liked: Cleanliness, staff & service, amenities
La reserva no estaba echa, me pidieron número de tarjeta no sé para que si en el hotel me cobraron la habitación
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel ya no existe, esta clausurado y tuve que buscar otro.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hotel

Liked: Cleanliness, amenities, property conditions & facilities
No pude asistir
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio y las personas en recepción muy bien
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Raúl

Liked: Amenities, property conditions & facilities
Ubicado en buen lugar céntrico
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jesús Manuel

Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sarah

Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Silvana

Stayed 3 nights in Dec 2025