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Iberostar Selection Paraíso Maya Suites - All Inclusive

VIP Access

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Dates

August 2025

4

September 2025

8 outdoor pools, pool umbrellas, pool loungers

Property video

On the beach, white sand, sun-loungers, beach umbrellas

Lobby

Lobby

Overview
Rooms
Location
Policies

Popular amenities

Bar
All-inclusive
Hot tub

Explore the area

Playa del Carmen, QROO

Playa Paraiso Golf Course
‪10 min walk‬
Cirque du Soleil Boutique at Vidanta Riviera Maya
‪2 min drive‬
Maroma Beach
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪40 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Excellent

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Junior Suite, Beachside

Very good

62 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Very good

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Junior Suite (Tropical View)

Exceptional

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Last room available

Exceptional

58 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

View from room

Junior Suite, Poolside

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Junior Suite (Tropical View)

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Room (One Bedroom, Star Family)

Wonderful

58 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Accessible

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Room (One Bedroom, Star Family)

58 sq m
Sleeps 1
2 Double Beds

View from room

Junior Suite, Poolside

Exceptional

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Last room available

58 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Junior Suite, Beachside

62 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

Exceptional

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Similar properties

View from property

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Luxury property on the beach, with 8 outdoor pools

Spend the day relaxing at the beach, practicing your swing on Iberostar Selection Paraíso Maya Suites - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 20 restaurants.

Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Our customers tell us they can't get enough of the helpful staff at Iberostar Selection Paraíso Maya Suites - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free breakfast, free WiFi in public areas, and free valet parking are available.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a beach bar, and a poolside bar
Splash around at the free water park with a lazy river or swim in the 8 outdoor pools
Indulge with body treatments, Swedish massages, or body scrubs at Spa Sensations
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a golf course, tennis courts, and a gym
Guests have great things to say about the helpful staff and the family-friendly amenities
Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach

Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

La Pagoda - This buffet restaurant serves lunch and dinner.

La Marina - This restaurant serves dinner only. Reservations are required. Open daily.

Bistró L'Etoile - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

El Rancho - This steakhouse serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free covered self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 coffee shops/cafes
20 restaurants
8 bars/lounges
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

Bistró L'Etoile
El Rancho
La Marina
La Pagoda

Things to do

18-hole golf course
2 hot tubs
8 outdoor pools
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf clubhouse
Golf clubs/equipment
Health club
Kayaking
Lazy river
Nightclub
Optional golf privileges
Pilates classes
Playground
Pro golf shop
Sauna
Shopping centre
Snorkelling
Steam room
Tennis
Waterslide
Windsurfing

Family friendly

8 outdoor pools
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

More

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided

Entertainment

55-inch TV with cable channels
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar Paraiso Maya

Iberostar Maya Paraiso

Iberostar Paraiso Maya

Iberostar Paraiso Maya All Inclusive

Iberostar Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya Playa del Carmen

Maya Iberostar

Paraiso Maya

Iberostar Paraiso Maya Hotel Playa Paraiso

Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico

Iberostar Riviera Maya

Iberostar Paraiso Maya All Inclusive All-inclusive property

Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen

Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya All Inclusive

Iberostar Selection Paraíso Maya All Inclusive

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Hilda

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

25 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Emilie

Travelled with family

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for families

I read a lot of reviews before booking so to set the record straight: this hotel is massive and excellent for families; the app does work great; the food is outstanding; the push for timeshare is real but I said no politely once and they left me alone; there is a map of the property in the app and you need it; there are so many restaurants and the buffet options are so outstanding and varied than not being able to make reservations for a family of 4 was a non-issue. Size aside, this hotel is truly a gem: the pools, the water park, the activities, the food, the service, the attention to details, the cleanliness and the consistent friendliness of the employees made for a very special trip. The down sides were only the choppy ocean and seaweeds when we were there (can’t control that and the hotel removes seaweeds every morning) and the $45 sunscreen (just pack your own). The night entertainment was okay but the fire shows truly stood out. Other than that, huge kudos for running such a large place with taste and care - and again, for the food alone, this stay was amazing. Will gladly return!

Stayed 5 nights in Apr 2025

8/10 Good

erica

Travelled with group

23 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

6/10 Okay

Bettina

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, amenities

The reason for my 3 star review is due to the false marketing--it's 4.5 star rating that it promotes must be self appointed as anyone who has stayed at 5 star can see that this is no higher than a 4. To use the word luxury only applies to a few select spaces around the resort, so it is misleading to use that term to the resort as a whole. The resort is clean, a good beach, and a lot to do, so if that is your goal this is perfect. Food was mediocre, and getting reservations is a joke if you want an actual regular meal time (not at 5 or 9) Regular meal times are mainly reserved for their premium upcharge and people who agree to their timeshare pitch. It touts a lot of restaurants, but near the pool the breakfast closes early (10), and lunch doesn't open until 1. The timeshare pitch is really too much. The concierge really pressured us to do it, we kept saying no, she said she'd pencil us in and we could play it by ear. When we didn't show, she called, came to our room, and even said that her job performance depended on us attending. We felt badly for her, and don't feel it's fair to either the hardworking employees or the paying guests to put that type of pressure on the pitch. The fight for pool chairs was silly, the beach was not an issue as it was red flag windy our entire stay so the majority of the guests were not on it for long. We had the power and ac go out in our room multiple times, although they were quick to come and fix.

Stayed 3 nights in Mar 2025

4/10 Poor

Thanh

13 Apr 2025

Disliked: Staff & service

We picked this property

Stayed 4 nights in Apr 2025

10/10 Excellent

Sheri

Travelled with family

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely lovely vacation.

Stayed 7 nights in Mar 2025

8/10 Good

Kevin

Travelled with family

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 14 nights in Mar 2025

10/10 Excellent

Jeff

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Spencer

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2025

8/10 Good

Amie

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property has a lot to offer with food activities pools and beach. The people are very helpful. The beach is very nice with not much sargassum when i was there. If you want lounge chairs by the pool and beach you have to get up very early to save a seat.

Stayed 9 nights in Mar 2025

8/10 Good

Mary Kaye

Travelled with group

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed at the Iberostar Maya suites many times. This was my sixth time so obviously I continue to come back. The resort is beautiful and always clean. Most staff was amazing. We had a couple issues with the girls at the Star coffee shop both at the Lindo resort and at the Maya resort, young girls that were just a bit rude. The staff at the Maya lobby, including Raul and Kevin were awesome! For the most part, the food was good. The buffet at the Maya, (which is new) the seafood was incredible. Lots of lobster! The chef there was very nice. He came out and spoke to us. I believe his name was Oscar. The Mexican Restaurant that we were waiting to be seated at as we looked over the menu, It was definitely not an impressive menu. I’m very glad we did not stay because we talked to people later that evening who said they waited to be seated for over an hour and then waited for their food for over an hour and that it was pretty bad. So I’m glad we never ate there. The breakfast buffets are always incredible so much food to choose from and always good. So I highly recommend this resort!

Stayed 8 nights in Feb 2025

2/10 Terrible

Ilyas

1 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property not even 1 star,rakuns running around ,cockroaches everywhere,wait time to eat is 1hr to 1.45

Stayed 6 nights in Feb 2025

10/10 Excellent

Mario Garcia

Travelled with family

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The were so nice good service

Stayed 6 nights in Feb 2025

6/10 Okay

Kenneth

Travelled with family

11 Feb 2025

Liked: Staff & service, room comfort

Kids playground always broken

This was my 1st time staying at an all-inclusive resort. Pros big property with nice beach & maybe pools. Con-Steak House needs to improve the taste of the food. Buffets and snack bars were better than restaurants on property. We went out several times for dinner to have a really good meal. We booked this resort for the activities for a 3 1/2-year-old. Sadly, he couldn't do much because of the water playground being broken the entire time & you have to be a certain height to ride the slides. Our Jr. Suite was nice & comfortable, but the shower needs some TLC. Staff was excellent! Very customer oriented.

Stayed 6 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with family and small children

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great! The food was the only item at this resort that was average. I'd suggest going to the a la carte restaurants over the buffet. Otherwise, the place was amazing, the staff were amazing! Very nice place...

Stayed 7 nights in Jan 2025

10/10 Excellent

Don

Travelled with group

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place. I would highly recommend it for a vacation

Stayed 5 nights in Jan 2025

10/10 Excellent

Lizuarte J

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Matthew A

Travelled with family and small children

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time staying at Maya, the property is just beautiful and they have a lot for kids to do there. We were never bored. It was super clean and the staff was amazing at keeping it that way. Food was great!

Stayed 5 nights in Jan 2025

10/10 Excellent

Zakaria

24 Jan 2025

Stayed 5 nights in Oct 2024

10/10 Excellent

wihane

Travelled with family and small children

24 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Great experience

Stayed 8 nights in Jan 2025

10/10 Excellent

Ann Marie

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

10 Jan 2025

Liked: Cleanliness

Stayed 4 nights in Jan 2025

6/10 Okay

Ashley, San Ramon

Travelled with family and small children

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff were great everywhere we went. We have a 6 and 4 year old and while there were plenty of fun things for them to do the food was not appropriate or always available for their age. Everything was a buffet. We could not get a reservation to the steak or Japanese restaurant in the 5 days we were there which were the 2 restaurants we knew our kids would enjoy the most. You would think quesadillas would be always on the menu but they were not. Most restaurants kids menus had 1 or 2 choices and because it was buffet you could not ask for a minor ingredient change or elimination. It was very frustrating and the kids ate very little which made them grumpy. The beach had the best options but was not open at night. We ate at the same Lindo buffet for 3 days and 4 meals straight.

Stayed 5 nights in Dec 2024

8/10 Good

Jonathan

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

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