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Koox La Mar CondHotel

4.0 star property

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Photo gallery for Koox La Mar CondHotel

Standard Apartment, 2 Bedrooms, Sea View, Beachside | Balcony
Exterior detail
Standard Apartment, 2 Bedrooms, Sea View, Beachside | Living room
Front of property
Standard Apartment, 1 Bedroom (Front )

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

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1 Avenida Norte, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪10 min walk‬

Room options

View all photos for Standard Apartment, 1 Bedroom (Back )

Standard Apartment, 1 Bedroom (Back )

Standard Apartment, 1 Bedroom (Back )

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms (Back )

Standard Apartment, 2 Bedrooms (Back )

Standard Apartment, 2 Bedrooms (Back )

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside

Standard Apartment, 2 Bedrooms, Sea View, Beachside

Standard Apartment, 2 Bedrooms, Sea View, Beachside

  • Beach view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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About this property

Koox La Mar CondHotel

Along with a full-service spa, this apartment building has an outdoor pool and a hot tub. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and a 24-hour front desk. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a sofa bed, and a DVD player. Limited housekeeping is available.
Koox La Mar CondHotel offers 12 air-conditioned accommodations with DVD players and espresso makers. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 30-inch flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.
During your stay at Koox La Mar CondHotel, you're just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. Built in 2011, this upscale apartment building has 12 apartments on 6 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a sofa bed, and a flat-screen TV
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
Koox La Mar CondHotel offers its guests a full-service spa, an outdoor pool, and a hot tub. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Koox La Mar CondHotel.

Smoking is allowed in designated areas at this 4-star Playa del Carmen apartment.

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 units
  • 6 floors
  • Built in 2011

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Koox La Mar CondHotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Aparthotel
Koox Mar Club
Koox Mar Club Aparthotel
Koox Mar Club Aparthotel Playa del Carmen
Koox Mar Club Playa del Carmen
Koox Mar CondHotel Aparthotel Playa del Carmen
Koox Mar CondHotel Aparthotel
Koox Mar CondHotel Playa del Carmen
Koox Mar CondHotel
Koox La Mar Club Aparthotel
Koox La Condhotel Del Carmen
Koox La Mar CondHotel Apartment
Koox La Mar CondHotel Playa del Carmen
Koox La Mar CondHotel Apartment Playa del Carmen

Koox La Mar CondHotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 143 reviews
Rating 8 - Good. 59 out of 143 reviews
Rating 6 - Okay. 25 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

isel

Liked: Cleanliness, staff & service, room comfort

cambio de hotel

otorgaron un edificio el cual no reserve que porque el hotel vendio el otro, de ventaja es que tiene vista al mar y bajas directo a la playa tiene buen precio, pero desventaja es que aun esta en arreglos y es incomodo que no tenga manijas las puertas, que el elevador no sirva etc,,, pero una vez que lo acondicionen por completo quedara super bien
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, room comfort

Hotel cerca de la zona de antros y playa

Una piscina con gran vista, un poco chica. Reservar por fuera pues Koox ya no pertenece a la empresa de los condominios
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes App. Hotel in Strandnähe

Als alleinreisendes Ehepaar besuchten wir das Land und Playa del Carmen erstmals. Der Ort ist ein sehr lebhafter Ferienort mit umfangreichen, touristischen Angeboten. Die Appartmentanlagel liegt gegenüber dem gleichnamigen 3* Hotel, wo auch in einem separaten Büro die Registrierung erfolgte. Die Lage an sich ist in einer relativ ruhigigen Parallelstraße zwischen Strand und Haupteinkaufsstraße. Je nach Belegung kann es jedoch recht laut werden, vor allem, wenn die Wohnungen überbelegt sind und Parties gefeiert werden.
Verified

8/10 Good

Jose Roberto

Bom custo beneficio

Qd chegamos não havia mais o apartamento que reservamos; porém fomos alojados no hotel Ocean Plaza ; que fica de frente para o mar, com apartamento grande completo e bem confortavel.
Verified

8/10 Good

Honor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..
Verified

6/10 Okay

MAURICIO

NO se me asigno la habitación reservada, no había gerente al momento de check in, por lo que nadie pudo solucionar el problema. Durante el check out le comente mi problema a la señorita del hotel y me respondió que para evitar esos problemas reserve directo con el hotel, ya que las paginas de internet no son fiables.
Verified

6/10 Okay

ALDO ALFREDO

Disliked: Cleanliness, staff & service, property conditions & facilities

Bien

Todo bien. Un poco descuidado el baño, pero en general bien. Súper ubicación.
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper bien a excepcion que no funcionaban el jacuzzi
Verified

8/10 Good

Raquel

Liked: Room comfort

Buena ubicación y cómodo

Nos fue muy bien pero le falta mantenimiento al lugar
Verified

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did not like the shower, all water comes out.

The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.
Verified

8/10 Good

Bryan

Liked: Cleanliness, room comfort
Disliked: Staff & service

Perfect location, great price.

Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.
Verified

6/10 Okay

Derk

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel is nice, but needs improvements

Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting.
Verified

6/10 Okay

Family of 6

Disliked: Cleanliness, property conditions & facilities

Very nice hotel, but horribly kept!!

This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.
Verified

6/10 Okay

Verified traveller

Koox

Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.
Verified

2/10 Terrible

pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

HORRIBLE CANCELARON MI RESERVACIÓN SIN PREVIO AVISO LLEGAR CON MI FAMILIA Y PASAR CORAJES EN NUESTRAS VACACIONES DE LO PEOR
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Too much noise from evening until 6:00a.m.

Too much noise from early evening until 6:00a.m.Dirty rooms
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.
Verified

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and dirty.

First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Condo with everything you need and only a block from the beach. Louis at the front desk was great
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Opción para salir de fiesta

La ubicación del hotel es excelente sobre todo si planeas ir de fiesta ya que la zona de bares y antros se encuentra a media cuadra, la playa a 4 cuadras y la quinta Av también queda súper cerca. Lo único malo es la entrada al estacionamiento ya que es muy pequeña e incómoda y que en el área de la alberca no hay ni una sombrilla pero en general los departamentos están muy bonitos, nuevos y limpios.
Verified

8/10 Good

Sylvain

Liked: Property conditions & facilities, room comfort

au centre de l'animation...

Très grand appartement bien situé pour faire la fête (donc bruyant) Ils ont juste "oublié" de faire le ménage pour notre 2ème jour !
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but noisy

Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy.
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped...
Verified

8/10 Good

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable)