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Aparthotel

La Papaya 15

4.5 star property

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Photo gallery for La Papaya 15

Premium Apartment | Garden view
Premium Apartment | Living area
Premium Apartment | Terrace/patio
Terrace/patio
Exterior

Reviews

10 out of 10
Exceptional

Apart-hotel

2 bedrooms2 bathroomsSleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

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About this property

La Papaya 15

This aparthotel features an outdoor pool, 20 beach bars, and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. The apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a jetted tub, and other amenities include a kitchen with a refrigerator and a stovetop. Housekeeping is available on request.
Air-conditioned accommodations at this aparthotel offer complimentary bottled water and coffee/tea makers. Accommodations are furnished with dining tables and kitchen islands. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at this aparthotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free self parking, plus 20 beach bars and an outdoor pool. The apartment offers free WiFi and a jetted tub.
  • Air-conditioned apartment with kitchen, 2 bathrooms, and pillowtop bed
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the 20 beach bars
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
This aparthotel offers its guests an outdoor pool, tour/ticket assistance, and a garden. You can unwind with a drink at one of the 20 beach bars. The luxury aparthotel also features a picnic area, concierge services, and laundry facilities. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen aparthotel.

Property amenities

Beach

  • Sandy beach nearby
  • Beach club (surcharge)

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen island
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • 20 beach bars
  • Dining table

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 42-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at this aparthotel

Children and extra beds

  • Children are welcome.

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 70 per accommodation, per week
  • Utility fee: USD 10 per accommodation, per night
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • Bicycle storage
  • Concierge service
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
  • Late check-out fee: USD 40 (subject to availability)
  • Housekeeping fee: USD 1200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's WhatsApp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen

La Papaya 15 Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

lucy, Plymouth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is in the area near restaurants, bakery and grocery store. Everything is within walking distance. Few blocks away from the 5th Avenue. Short walk to 5th without the noise. The gate requires fob to enter. So it is very safe. The unit is furnished with comfortable sectional, dining chairs and counter top chairs around kitchen island. A lot of seatings. There is a desk and task chair in front of the master bedroom. We use master bed only, it is comfortable king bed, big closet and lots of cabinets and drawers for storage. It is fully equipped with cooking utensils, pots and pans, plates and glasses. More than needed for day to day use. The management responds quickly to answer questions and resolve issues.
Stayed 7 nights in Apr 2025