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Level luxury condos

3.5 star property

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Outdoor pool, open 10:00 AM to 11:00 PM, free pool cabanas
Outdoor pool, open 10:00 AM to 11:00 PM, free pool cabanas
Reception
Front of property
Luxury Apartment, 2 Bedrooms, City View | Living area

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Ejidal, Playa del Carmen, QROO, 77716
  • Place, Quinta Avenida
    ‪4 min drive‬
  • Place, Playacar Golf Club
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Luxury Apartment, 1 Bedroom, City View

Luxury Apartment, 1 Bedroom, City View

Luxury Apartment, 1 Bedroom, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Luxury Apartment, 2 Bedrooms, City View

Shower, rainfall showerhead, hair dryer, towels

Luxury Apartment, 2 Bedrooms, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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The price is €62
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About this property

Level luxury condos

Along with an outdoor pool, this apartment building has a poolside bar and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, laundry facilities, and charcoal grills are onsite. Each apartment provides free WiFi and free wired Internet, a Smart TV with digital channels, and a kitchen with a refrigerator and a microwave. Added amenities include a washer/dryer, a TV, and a rainfall shower.
Level luxury condos offers 13 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 70-inch Smart televisions come with digital channels. Additionally, rooms include safes and irons/ironing boards.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Level luxury condos , you'll be within walking distance of Centro Maya Shopping Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable apartment building has 13 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a Smart TV
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Quinta Avenida and 11 minutes from Xcaret Eco Theme Park
  • Airport and beach shuttle service available for a fee
As a guest of Level luxury condos , you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Level luxury condos also features laundry facilities, a communal living room, and an elevator. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen apartment.

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • Free pool cabanas
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible van parking available

Family friendly

  • Childcare (surcharge)

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster

Dining

  • A poolside bar
  • Wet bar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Communal living room
  • Window screens

Entertainment

  • 70-inch Smart TV with digital channels

Outdoor areas

  • Charcoal grill
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (51 centimetre high)
  • Lift (51 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Electrical adapters
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • Near a hospital
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Boat tours nearby
  • Fishing nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkelling nearby
  • Swimming nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 13 units
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Expedía mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Level luxury condos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 300 per room (roundtrip)
  • Airport shuttle fee per child: MXN 150 (roundtrip), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Level luxury condos offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Expedía mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Level luxury condos Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Stay away

The hotel cancelled our reservation on the afternoon we were to check in, leaving us with nowhere to stay for the night. terrible! We are not allowed to check in before 3pm which is normal but when we called the hotel just before 6pm to tell them we’d be arriving about 8pm they told us they had cancelled our reservation at 4pm because we had not paid ahead of time and had not told them we would be arriving “late”. I’ve booked many hotels over the years and never had one cancel my reservation because we had not shown up by 4pm. Crazy stupid. Do not book this hotel. Stay away.
Stayed 2 nights in Jan 2024