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MULUC Playa

3.0 star property

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Photo gallery for MULUC Playa

Outdoor pool, pool umbrellas
Exterior
Exterior
Deluxe Suite, 2 Queen Beds, Balcony, City View
Deluxe Suite, 1 King Bed, Balcony, City View

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 20 Nte Gonzalo Guerrero, Entre Avenida 30 y Avenida 35, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪12 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds, Balcony, City View

Deluxe Suite, 2 Queen Beds, Balcony, City View

Deluxe Suite, 2 Queen Beds, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony, City View

Deluxe Suite, 1 King Bed, Balcony, City View

Deluxe Suite, 1 King Bed, Balcony, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

MULUC Playa

Hotel with an outdoor pool, near Playa del Carmen Main Beach
Along with an outdoor pool, this smoke-free hotel has a coffee shop/cafe and a 24-hour front desk. WiFi in public areas is free.
MULUC Playa offers 18 accommodations with ceiling fans. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at MULUC Playa, you're just a quick walk from Calle 12. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • 11 minutes by foot from Quinta Avenida and a 3-minute drive from Playa del Carmen Maritime Terminal
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. MULUC Playa also features an outdoor pool and pool umbrellas.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 6 per day)

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 6 per day (3 ft away)
  • Pet fee: USD 5 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

MULUC Playa Hotel
MULUC Playa Playa del Carmen
MULUC Playa Hotel Playa del Carmen

MULUC Playa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 7 out of 51 reviews
Rating 2 - Terrible. 6 out of 51 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jameel

Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

fernanda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala experiencia, en las 5 noches no limpiaron, el agua se estantacaba y me robaron 26 dolares de mi maleta
Stayed 5 nights in Nov 2025

10/10 Excellent

Osward

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, con mucha atención y muy profesionales.
Stayed 1 night in Nov 2025

4/10 Poor

Raul, Chetumal

Disliked: Cleanliness
Habitación descuidada, servicio y actitud pésima de uno de los recepcionistas
Stayed 3 nights in Oct 2025

8/10 Good

Marco Antonio Martínez

Stayed 1 night in Oct 2025

10/10 Excellent

Juan Pablo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Todo genial, el aire enfriaba poco
Stayed 1 night in Oct 2025

10/10 Excellent

Sulma

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien, es un lugar para pasar la noche y descansar, no tengo nada malo que decir, me agradó este lugar!
Stayed 7 nights in Oct 2025

6/10 Okay

Diana Laura

Stayed 5 nights in Oct 2025

4/10 Poor

Talina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La habitación numero 13 fue la peor, ya eh hido con anterioridad a este hotel pero esta vez fue terrible, la habitación tenia una fuga en la regadera la cual estuvo goteando toda el dia y en la noche el baño se lleno de una peste a drenaje por lo cual mi pareja y yo no dormimos comodos ya que el olor era insoportable
Stayed 1 night in Oct 2025

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La mejor relación calidad precio en playa
Stayed 1 night in Oct 2025

8/10 Good

GABRIEL

Travelled with family
Liked: Cleanliness, amenities
buena
Stayed 2 nights in Oct 2025

8/10 Good

Faride

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general está muy cómodo el lugar y muy bien ubicado. El único "pero" que le pondría es el ruido que se escucha por lo mismo de que está justo casi en la avenida. El personal muy serio, no te saludan de manera amable ni cordial, eso es algo esencial como servicio al cliente.
Stayed 1 night in Oct 2025

4/10 Poor

VICTOR SALVADOR

Liked: Cleanliness, property conditions & facilities, room comfort

Decepcionados

Realmente fue una mala experiencia, desde nuestra llegada el precio aumento de acuerdo a lo que marcaba la aplicación, el baño constantemente se quedaba sin agua en la regadera, no funcionaban los controles de la TV y por último no respetan las tarjetas de no molestar
Stayed 6 nights in Sep 2025

2/10 Terrible

marlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Espere más de 30 min porqué No encontraban mi reserva porque la recepcionista no puso atención a lo que le mostré y confirme, si tenían mi reserva. Me iban a dar una habitación sin aire acondicionado porque esa tenían de la categoría reservada, como no acepté me dieron otra diferente en la cual el Control de TV sin pilas, no la pude usar porque no me pudieron solucionar. No informan como conectar a wifi. Baño sucio con cabellos. Cobija de cama y almohada sucias.
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Property conditions & facilities
La instalación excelente solo que el inmobiliario del hotel ya está un poco deteriorado, y una explicación más amplia hacer a de hacer el check-in no sabía que tenía una alberca el hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Amenities
Todo está genial, pero un detalle del baño, no tiene puerta o cortina la regadera y mojas todo el baño Pero seguro es algo temporal
Stayed 1 night in Sep 2025

10/10 Excellent

Julian

Stayed 1 night in Aug 2025

6/10 Okay

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
El lugar está muy cerca de todos los comercios y plazas, desde tiendas hasta restaurantes. Lo único que fue que la calle se sentía un poco insegura. Esta bonito el hotel sin embargo considero que necesita un poco de mantenimiento y más limpieza
Stayed 2 nights in Sep 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía

Todo estuvo muy bien, la ubicación es buena
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra Lucia

Stayed 2 nights in Aug 2025

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities
I didnt recomend this hotel, the first reason smell a drugs, does not have parking, and the attention was terrible and feels insecure all the time
Stayed 1 night in Aug 2025

10/10 Excellent

Orson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio fantástico y muy amigable
Stayed 3 nights in Jul 2025

8/10 Good

Oscar Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Marcos

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 7 nights in May 2025

6/10 Okay

Adan Fernando

Stayed 5 nights in May 2025