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Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

3.5 star property

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Photo gallery for Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe Apartment, 2 Bedrooms, Kitchen | Living area
Property entrance
Dining
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Apart-hotel

2 bathroomsSleeps 672 sq m

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Barbecue grill

Explore the area

View in a map
Av 10 norte Entre 20 y 22, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Similar properties

Rooftop terrace
Sofía by Bunik
Downtown Playa del Carmen
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 2,033 reviews
The price is €35
includes taxes & fees
11 Jun - 12 Jun
Sofía by Bunik

About this property

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

An outdoor pool, a rooftop terrace, and express check-in are available at this aparthotel. Other amenities include barbecue grills. The apartment boasts a heated floor and offers free WiFi and a kitchen. Comforts include premium bedding and a down comforter, and guests will also find conveniences like 2 bathrooms and a dining area. Weekly housekeeping is available.
This aparthotel offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at this aparthotel, you're just a quick walk from Quinta Avenida. You'll find features like an outdoor pool and a rooftop terrace. This comfortable aparthotel has 10 apartments. The apartment includes amenities such as free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, 2 bathrooms, and dining area
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a rooftop deck
  • Steps from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach
As a guest of this aparthotel, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. This aparthotel also features express check-in, pool umbrellas, and an elevator. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen aparthotel.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer (on request)
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near an outlet shopping centre
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at this aparthotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mararena Condominios Carmen
Mararena Condominios Aparthotel
Mararena Condominios Playa del Carmen
Mararena Condominios Aparthotel Playa del Carmen

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 5 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

8.0/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Diane

Liked: Listing accuracy
Disliked: Check-in, communication
The location was very handy for grocery shopping and a variety of places to eat..
Stayed 28 nights in Feb 2026
Verified

10/10 Excellent

Joseph Fellows

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was super helpful, area is great. It's close to the beach, food and grocery, and local culture.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent! Arlette was amazing!! Excellent hostess!! The best
Stayed 19 nights in Oct 2023
Verified

8/10 Good

YCELSO

Liked: Cleanliness, property conditions & facilities, communication
Located on 10 ave a plus, away from all the noise and traffic.
Stayed 6 nights in May 2023
Verified

8/10 Good

Laurence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location close to everything, clean apartment, rather spacious but the noise from a family below made it impossible to sleep.
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Problems that flow water is low, 1/3 toilets could flush
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Garth

Liked: Property conditions & facilities, communication
Good communication with property contact personal . Were helpful in rectifying initial concerns.
Stayed 7 nights in Mar 2023
Verified

4/10 Poor

Margaret

Disliked: Amenities, property conditions & facilities
In very poor condition. The "pool" is a joke. Its really just a tiled puddle, and missing a bunch of tiles. Great way to slice your foot open.
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Avery

Liked: Communication
Disliked: Amenities
My friend and I stayed here for one week, our overall stay was adequate (I’d give it about 3.5/5) but I wouldn’t stay here for any longer than that. A lot of the amenities that we specifically booked for were not present. Though there is a kitchen, there is little to no cooking utensils to actually utilize the kitchen. Pictures are a bit misleading and not entirely accurate to the unit, futon is not sleep-able. So though it’s advertised as sleeps 6 it should really be more like 4. A lot of wear and tear to the unit, stains on sheets/curtain, towels. And we were initially only given 1 towel. There seemed to be no hot water, all our showers were done very cold, I’m not sure if this is something common for Mexico. Staff was great at welcoming us and communication via whats app. Housekeeping was also great, came in every second day and did end up giving us more towels. Pool was nice also, a lot of chairs but only 2 loungers. Elevator is also out of commission and this building has a lot of stairs.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

andres

Disliked: Cleanliness, room comfort, communication

Not the place if you have a car

Property is not kept clean and does not match anything close to the pictures on the listing. Listing shows parking available however there is LIMITED parking available. First come first park basis. We were not met at check in and were just given a code to access the door key. The key is an actual key that can be copied by anyone.
Stayed 8 nights in Jun 2023
Verified

2/10 Terrible

Sabrina

Disliked: Room comfort, communication
On a passe deux jours
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Dulce Maria

Liked: Cleanliness, room comfort, communication

Mar arena

La propiedad estaba muy limpia, muy cómodo y confortable, el aire funciona perfectamente aunque lo usamos muy poco porque se mantenia fresco el lugar, lo unico que me hubiera gustado son almohadas mas suaves pero en general todo me gusto mucho, muy buena ubicacion esta cerca la quinta avenida, soriana ,farmacias, restaurantes
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Maria Aida Jimenez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Servicio muy bueno, el cuarto está increíble
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Alessandro de Atocha

Liked: Cleanliness, amenities, property conditions & facilities
Disfrute mucho mi estancia en el departamento , definitivamente volvería … el plus es la ubicación ya que estás a unos pasos de la quinta avenida.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities
Muy bonito todo
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

JORGE HARO

Disliked: Cleanliness, property conditions & facilities, communication
La Propiedad en general descuidada, estuve 12 días y solo de ver la alberca no dan ganas de usarla, vecinos del mismo edificio molestos con fiesta todas las noches entre ruidos y olor a marihuana, el propietario no contesta al menos que te tengas que ir de la propiedad, sinceramente no lo recomiendo
Stayed 11 nights in Sep 2024
Verified

4/10 Poor

Aldo Andrés

Disliked: Cleanliness, property conditions & facilities, communication
Las fotografías que tienen publicadas seguramente son de cuando era un edificio nuevo, nada que ver, el area de la alberca esta desecho, ademas de muy sucio. En general el edificio tiene un mal mantenimiento, el elevador solo funciona para subir a algunos pisos y no para bajar, yo iba con bebe con carriola y con 2 adultos mayores es algo super importante. El departamente aun que si es el de las fotos, estaba muy sucio y todo se sentia muy viejo ,las almohadas olian mal. Me gusto la ubicacion, pero las condiciones de limpieza y mantenimiento son malas.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Berenise Meneses

Liked: Cleanliness, communication
No me gustó que no fueron a cerrar una ventana qué se atoro
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy agusto y confortable
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Leobardo Antonio Gómez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Buen espacio para hospedarse. Solo me costó un poco de trabajo contactar a la recepción. Además, la alberca es poco profunda y pequeña pero para los menores está muy bien
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Eymi

Liked: Cleanliness, property conditions & facilities, communication
Todo súper bien, fácil acceso a todo
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Itzel Izamar

Liked: Cleanliness, room comfort, communication
Excelente condominio con magnífica gestión por su Dirección, con un personal muy atento y servicial, con una ubicación envidiable, habitación cómoda y con todo tipo de detalles, hotel muy recomendable y al que si duda volveremos. Precio y calidad van de la mano. Excepcional experiencia.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación cerca de la 5 ave y tiendas y restaurantes y para descansar muy bien fue perfecto para mi familia 👍
Stayed 5 nights in Jun 2023
Verified

8/10 Good

OSCAR

Liked: Amenities, property conditions & facilities, communication
El sillon tiene una gran mancha, y la regadera le falta la manija fuera de eso esta bastante bien
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Recomendado!!!

Muy buen lugar para pasar tus dias ya que esta muy bien ubicado todo super cerca y lugar tranquilo en general todo muy bien, volveria a quedarme ahi
Stayed 5 nights in Jun 2022