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Traditional Townhome

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Matuk 1, you're just a quick walk from Xaman Ha Aviary. Enjoy features like free self-parking, plus concierge services and laundry facilities.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal

Property Features

Matuk 1 offers its guests concierge services, laundry facilities, and express check-in. The front desk is open around the clock. Self parking is free.

  • 2 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Matuk 1 offers 2 air-conditioned accommodations with washers/dryers and blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. This Playa del Carmen guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

  • 2 bathrooms
  • Washer and dryer
  • Flat-screen television
  • Bath or shower
  • Housekeeping (on request)
  • Blackout curtains
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests are recommended to download the property's whastapp mobile app before check-in.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival. Guests are recommended to download the property's whastapp mobile app before check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No front desk
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Host will greet you
  • Guests must provide a copy of their passport in advance
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 48 hours
  • Property mobile app name whastapp
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: MXN 29 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Matuk 1 Guesthouse
  • Matuk 1 Playa del Carmen
  • Matuk 1 Guesthouse Playa del Carmen
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.