Matuk 1
3.0 star property
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Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Laundry room
Explore the area

28 BahÃa del EspÃritu Santo Playacar, Playa del Carmen, QROO, 77717
- Playacar BeachPlace, Playacar Beach‪2 min walk‬
- Quinta AvenidaPlace, Quinta Avenida‪11 min walk‬
- Playa del Carmen Main BeachPlace, Playa del Carmen Main Beach‪14 min walk‬
Room options
View all photos for Traditional Townhome

Traditional Townhome
- Garden view
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 3 Single Beds
- Free Wi-Fi
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About this property
Matuk 1
Along with concierge services, this guesthouse has laundry facilities and express check-in. Self parking is free. Other amenities include express check-out. Housekeeping is available on request.
Matuk 1 offers 2 air-conditioned accommodations with washers/dryers and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. This Playa del Carmen guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Matuk 1, you're just a quick walk from Playacar Beach. Enjoy features like free self parking, plus concierge services and laundry facilities.
- Free WiFi (speed: 50+ Mbps)
- Free self parking
- Services include a concierge and luggage storage
- Just a 3-minute walk from Playacar Beach and 10 minutes by foot from Quinta Avenida
Matuk 1 offers its guests concierge services, laundry facilities, and express check-in. The front desk is open around the clock. Self parking is free.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
Parking and transport
- Free covered self parking on site
- Limited on-site self parking
Family friendly
- In-room washing machine/dryer
- Laundry facilities
Conveniences
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Housekeeping (on request) (for a fee)
Spa
- Massage
Accessibility
- No lift
Room amenities
Bedroom
- Blackout drapes
Bathroom
- 2 private bathrooms
- Bathtub or shower
- Hair dryer
Entertainment
- Flat-screen TV
More
- Air conditioning
- Laundry detergent
- Washing machine/dryer
- Window screens
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in available
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's whastapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from October 26 2024 to February 18 2027 (dates subject to change).
Access methods
Host will greet you, key retrieval
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: MXN 250 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Housekeeping fee: MXN 29 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information. The host will greet guests on arrival. Guests are recommended to download the property's whastapp mobile app before check-in.
Property Registration Number NAN181108RS7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Matuk 1 Guesthouse
Matuk 1 Playa del Carmen
Matuk 1 Guesthouse Playa del Carmen