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Maya Vacanze Playa Alegría

3.5 star property

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Photo gallery for Maya Vacanze Playa Alegría

Outdoor pool
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
In-room dining
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Avenida 15 entre Calle 14 Bis y 16 Bis, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Flat-screen TV

Deluxe Apartment, 2 Bedrooms

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Maya Vacanze Playa Alegría

Along with an outdoor pool, this smoke-free apartment building has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. Each apartment provides an electric kettle and a dishwasher, plus free WiFi and a flat-screen TV. Free bottled water, a ceiling fan, and a hair dryer are among the other amenities that guests will find.
Maya Vacanze Playa Alegría offers 2 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Maya Vacanze Playa Alegría, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable apartment building has 2 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, an electric kettle, and a dishwasher
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Maya Vacanze Playa Alegría offers its guests an outdoor pool, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Playa del Carmen apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Dishwasher
  • Electric kettle
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Maya Vacanze Playa Alegría Apartment Playa del Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Alegría
Maya Vacanze Alegria Carmen
Maya Vacanze Playa Alegría Apartment
Maya Vacanze Playa Alegría Playa del Carmen
Maya Vacanze Playa Alegría Apartment Playa del Carmen

Maya Vacanze Playa Alegría Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tammy

Liked: Cleanliness, communication

Playa vacation

Great location to the central area of Playa
Stayed 23 nights in Jan 2023
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, property conditions & facilities, communication
It was an amazing experience! The people there were super friendly and cozy
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Darren

Check was alright. Hard to find the entrance. Everything was locked up. Shared an apartment with another family...:/
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Wing na

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024
Verified

6/10 Okay

SHAROLD

Liked: Cleanliness, property conditions & facilities, communication
El lugar tiene buena ubicación, las instalaciones estaban limpias y la persona que nos ayudó con el ingreso fue muy amable. Sin embargo, considero importante mencionar que este lugar no es un hotel, no sé si lo menciona en la descripción y yo no lo noté, pero lo que rentas es uno de dos cuartos dentro de un departamento, por lo que las áreas de sala y comedor de las fotografías son compartidas. Tampoco hay una recepción donde te entreguen las llaves sino que debes llamar antes de tu llegada para que alguien te reciba. Mucho más parecido a un Airbnb que a un hotel, la verdad es que desconocía que plataformas como Expedia manejan este tipo de reservas, no es lo que yo estaba buscando y por lo tanto quede decepcionada.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Antonio

Liked: Property conditions & facilities, communication
Me hospede dos noches y no se realizó limpieza ni se repuso papel y jabon
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Jesus Antonio Hernandez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto mucho el estilo de sus cuartos y la alberca es muy linda
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Communication

Central, nice rooftop, but not much else

The room and bathroom was a bit meh, as was the crammed common area on the first floor, but it was cheap and central and was fine.
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is very well located and nice spacious rooms. The manager was very responsive and quickly fixed minor problems I had with the bulb etc. I only wish that it was told in clear terms that the living area etc is a 'common/shared' area with the other room occupant. That would have affected my decision to rent or not. However, overall great location and spacious rooms.
Stayed 4 nights in Mar 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is not what it says on Expedia. It’s an apartment that rents 2 rooms and all common areas are shared. The free parking can only be used by one guest, if it’s occupied you’ll have to pay street parking. The manager was not wearing a mask and
Stayed 7 nights in Dec 2020
Verified

10/10 Excellent

Lee

Liked: Cleanliness, room comfort, communication

Great communication

Excellent communication from the Hotel
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
Check in was easier than expected. The
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Claudia

Liked: Cleanliness, room comfort, communication
We only stayed for a night I was hesitant at first I didn’t realize it was a hostel but after meeting with the owner I felt more at ease very clean and I felt safe
Stayed 1 night in Aug 2020
Verified

4/10 Poor

JOSE MANUEL

Disliked: Staff & service

Terrible

No fue posible contactar al anfitrión para el hospedaje ya que extravié mi celular y solo después de varias horas comencé a recibir mensajes donde el anfitrión se comporto de manera poco amigable, agregando costos por cualquier condición, de las cuales no se indican dentro de la pagina Hotels.com, Por ese anfitrión no volveré a usar Hotels,com
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities
Had a great stay and owner was very helpful and supportive, very prompt communication! happy to recommend! ⭐️⭐️⭐️⭐️⭐️ thank you!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Hotel

The place was very nice. I really liked the decor.
Stayed 6 nights in Jan 2020
Verified

2/10 Terrible

Terry

It's a fraud ... There is no hotel ,rooms, signage. Contact person or any other aminities expected with renting a room........ From what I understand from other people that own condo units here this is and individual renting out her Condo. I was told to wait out in the street and someone would come and let me in. That never happened..... I waisted over an hour trying to resolve this and it never happened. I blame Expedia for lack of control over their listings
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

good stay !

Hotel inside was clean and the owner was super kind but noises from outside and lack of hot water were cons.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet character apartments and friendly hosts. So close to many amenities. Would definitely stay again :)
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relacion calidad-precio muy bueno.. Muy buena atención. Instalaciones muy bonitas y bien cuidadas.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice apartment. The pool is significantly more beautiful than the image shows. The apartment has two balconies, a large dining table and two bathrooms. I think it is an ideal family spot if you want to escape the all inclusive vacation/ touristy places. (I also think it is cheaper!) There is a Mega right around the corner (similar to Walmart) and you can purchase food cheaply there. The property owners greet the guests and say goodbye to the guests in the end, they text if need is required otherwise they are hands off. Every other day someone comes to clean and take out the trash and to provide new towels. I really loved this place. There were 6 of us. I think, unless it is a family with little kids, the place would be better suited for 4-5 people, though. The location is great. 7 min walk to the beach, 2 mins to the main shopping street, yet the option to go to the more authentic places.I went to church for Easter and visited the Mexican market a lot to eat more of the local and cheap food. The beach is nice, but certainly not as beautiful as Isla Mujeres. I will definitely return.
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, My flight was delayed quite late but they still met me at the apartment after regular hours
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy contenta con la estancia, el hotel mas que excelente, limpio, agradable, cómodo y super bien ubicado
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Pierre Antoine

Bien, pensez à appeler avant d'arriver
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Unique was it being an apartment while advertised as a hotel.
Stayed 1 night in Oct 2018