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Menesse the City by Casago

Property class: 3

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Photo gallery for Menesse the City by Casago

A swimming pool with lounge chairs and a stone wall.
A mirrored room with a bed, a dining table, and chairs.
A modern lobby with yellow sofas, a reception desk, and large windows offering views of the outside.
A modern hotel entrance with a stone facade, glass doors, and outdoor seating.
A modern indoor space with a central seating area, surrounded by lush greenery and stone walls.

Reviews

6.8 out of 10

Entire condo

Sleeps 2

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
LB Avenida Constituyentes, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Menesse the City by Casago

2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free condo building. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. The condo provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a coffee/tea maker and a dining table.
Air-conditioned accommodations at this condo offer safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 3-star condo have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at this condo building, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, free self parking, and a free manager's reception. The condo includes amenities such as free WiFi and a kitchenette.
  • Air-conditioned condo with kitchenette, balcony, and flat-screen TV
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include a front-desk safe, a business center, and a terrace
  • Onsite recreation includes a gym and a playground
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
As a guest of this condo, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. This condo also features a terrace, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Playa del Carmen condo is smoke free.

The condo hosts a free manager's reception daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Massage

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • Coffee and tea in common areas
  • Dining table
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Garden

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This condo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-007038
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Menesse City Seaside Apartment Playa del Carmen
Menesse City Seaside Apartment
Menesse City Seaside Playa del Carmen
Menesse City Seaside
Menesse the City by Casago Condo
Menesse the City by Casago Playa del Carmen
Menesse the City by Casago Condo Playa del Carmen

Menesse the City by Casago Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Adrea

Liked: Cleanliness, listing accuracy
Disliked: Check-in
The pool is very nice. two options
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Joanne

Liked: Cleanliness, check-in, communication
Please inquire where the unit is located. We were street front, thus very noisy all day and night long and in front of bus pick up for tours. There was only one towel each and one hand towel for the whole week. Also lack of hot water when showering. On a positive note, rooftop and ground pools are very pleasant and plenty of amenities. Very conveniently located.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean and was exactly how it was described. The pictures were accurate. The only issue was the freezer was iced over which was ok because we didn't use it. The fridge was fine for us, we didn't use the microwave or any other appliances. The shower was great, no problem with water temperature or pressure. The view was overlooking the street. Yes it was noisy, but you are in the heart of the city, what do you expect? We had no problems sleeping, the wifi was great. The host was great, was prompt gave us great instructions. The check in was very easy, the staff was very friendly. Only issue was my husband could never get the camera to recognize his face when we left the parking, but the staff recognized us and let us in. The rooftop pool was beautiful, great temperature, lots of chairs, not crowded, nice people. You do get a small view of ocean. It was very nice, the building is nice, nice vegetation. Only thing is the elevator is soooooo hot! We didn't use the other pool, but looked nice. We didn't use any other facilites. The area was nice, close to shopping, beach, everything. We felt safe there the whole time. If you go just over other side of highway there are better, cheaper places to eat. Right in the heart of the city prices more and I wasn't thrilled about Don Sirloin. Great pizza place just down the street from Don Sirloin though, it was great pizza. Everyone was very friendly. We would stay there again for sure. I would give it a 9/10.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Cruz Antonio

Disliked: Cleanliness, room comfort, communication
Muy mal , no me Pude hospedar
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as booked

We booked a suite with king size bed and kitchen. The bed was a queen and more like a box spring than a mattress. We have stayed at city condos before with a different company and thought it would be the same, it wasn’t. I’m not a teenager Anymore and had very little sleep the night’s we stayed there. I’m sorry to write a bad review because Juan did help get us moved to a nice condo for an extra charge after two night’s. Juan was excellent in helping us even moving our luggage.
Stayed 10 nights in Feb 2020
Verified review

10/10 Excellent

Marcio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Pode melhorar, mas foi ótimo.

O apartamento e ótimo, bem localizado, organizado perto de tudo. Fiquei 7 dias e como não disponibilizam limpeza dos quartos senti falta de material de limpeza,tipo rodo vassoura e panos de limpeza.
Stayed 7 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
La propriété est impeccable. L'ameublement minimal: pas de chaise confortable, articles de cuisines marquants eg. chaudrons, poêle.. Malgre celà..intéressant.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Iuliia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019