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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

3.5 star property
VIP Access

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Photo gallery for Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
50-inch Smart TV with digital channels, TV, Netflix
Hallway
Luxury Penthouse
Luxury Penthouse | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio, Kitchen

Deluxe Studio, Kitchen

Deluxe Studio, Kitchen

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse

Premium bedding, down duvets, in-room safe, individually decorated

Luxury Penthouse

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Penthouse

Luxury Penthouse

Luxury Penthouse

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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Interior
Antera Hotel & Residences
Downtown Playa del Carmen
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,067 reviews
The price is €77
includes taxes & fees
17 Jun - 18 Jun
Antera Hotel & Residences

About this property

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

This smoke-free apartment building features an indoor pool, a fitness center, and a sauna. Self parking is free. The apartment boasts a heated floor and offers free WiFi and a kitchenette. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a refrigerator and a microwave. Weekly housekeeping is available.
This apartment offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

During your stay at this apartment building, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free self parking, plus an indoor pool and a gym. This comfortable apartment building has 10 apartments. Free WiFi and a kitchenette are available in the apartment.
  • Air-conditioned apartment with kitchenette, Smart TV, and Netflix
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include luggage storage
  • Onsite recreation includes a gym and a sauna
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
This apartment offers its guests an indoor pool, a sauna, and a fitness center. Self parking is free.

This 3.5-star Playa del Carmen apartment is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at this apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palmarena by Nah Hotels

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 129 reviews
Rating 8 - Good. 34 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

8.4/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jovan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Johnathan was amazing! Excellent stay !!!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities, communication
Location, location, location. Easy walking distance to everything, beach, restaurants, transportation, sites of interest. friendly staff, clean, well lite.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Eva A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes parking was exelent, bathrooms needs mantinence.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel family friendly.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Grecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Jane

Liked: Communication
Spacious units, fine for a night. No longer quite to the standards in the photos.
Stayed 1 night in Dec 2025
Verified

8/10 Good

dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good place
Stayed 14 nights in Feb 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean. you can walk to downtown only 10 min and free parking.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Marta Leticia

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is walkable distance to beach and Calle 5. It is a safe area. Everything was great and look forward for another stay here on our next vacation.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, communication
If you are looking for somewhere clean and cheap to lay your head this place is just that. It was very clean, spacious, and newly remodeled, under ground parking and walking distance to quinta Avenida and public beach. Downside was no washer or dryer, ran out of water to shower, pools are cold.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, room comfort, communication

Would stay here again

Nice property, fairly close to beach
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Stayed 11 nights in Dec 2024
Verified

8/10 Good

Emilius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024
Verified

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 4 nights in May 2025
Verified

4/10 Poor

Jacqueline

Disliked: Cleanliness, amenities, communication
Nothing worked especially the internet
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities, communication
Close to all entertainment in the city
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort, communication

Comfortable and convenient

Spacious and comfortable, was a convenient place to stay for a very good price
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities, communication
filthy, terrible rooms, stained beds, hair in beds, a/c leaking on pillows, damage on walls/floor, bugs in kitchen, dirty kitchen utensils. We viewed 3 different rooms including the prized "penthouse" room. All were filthy, and the penthouse stank the worst. Pablo and management have no integrity. Couldn't bring ourselves to stay even 1 night. DO NOT STAY HERE!! 0/5 DO NOT RECCOMMEND!!
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & aimed to please. Rooms were very clean
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort, communication

Nice

The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, amenities, property conditions & facilities
Smell of urine constant (had to change apartments) Bugs coming out of the ceiling and in the shower. Very loud music at night especially on Friday night from a nearby nightclub. Sound of compressors constant all night long. Beds are old and pillows are lumpy. No blankets and towels were very old.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Communication
The kitchen had the bare necessities. Our suite was different than the pictures, it was a disappointment, we noticed the suite on the web was available, Palo confirmed we could use it. We had a lot of problems with the internet and Palo spent a lot of time fixing them.
Stayed 14 nights in Nov 2025