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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Lobby
4 outdoor pools, pool umbrellas, pool loungers
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Place, Quinta Avenida
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up | Balcony

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Nature View

Junior Suite, Nature View

Junior Suite, Nature View

9.8 out of 10
Exceptional
(41 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite, Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Nature View

Suite, Nature View

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite

Two Bedrooms Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Master Suite-Nature View

A modern bathroom with a large bathtub, two sinks, a mirror, and a sliding door.

Master Suite-Nature View

  • Sleeps 3
  • Free Wi-Fi

Nature View Suite

  • Sleeps 3
  • Free Wi-Fi

Junior Suite-Nature View

  • Sleeps 3
  • Free Wi-Fi

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About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Free breakfast, free WiFi in public areas, and free self parking are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar, and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with body wraps, body scrubs, or body treatments at YHI Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, Pilates classes, and yoga classes
  • Guests have great things to say about the beach and the helpful staff
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sal Steak Cave - Onsite fine-dining restaurant.
Capella - Onsite restaurant. Open daily.
Kanna Beach Club - Onsite bar. Open daily.
The Lunch Box - Onsite restaurant. Open daily.
Tori - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and amenities.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff (Elvis at pool bar especially) Great amenities and food Nice vibe
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Andrew R

Liked: Cleanliness, amenities, property conditions & facilities
The staff, service, food and amenities were all outstanding!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly and helpful, koi pond was cute.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, staff and dining options.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, friendly staff, extremely clean, delicious food!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Gilian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Experienced a wonderful stay at Paradisus La Perla for a week over Valentine’s Day with my partner. We enjoyed it very much and would recommend to anyone looking for a high end, quiet getaway.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

John Chung-Chi

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience during my stay there
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Abbey

Comfortable bed, clean room, room layout was perfect with good lighting
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cre

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
I just wanted to start off by saying this resort has been one of the best ones I have ever been too. As soon as i stepped foot into the entrance, a sense of relaxation was evident everywhere. The staff was amazing and so friendly. Huge shoutout
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great energy at pool loved the entertainment at sports bar beautiful beach
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff were friendly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and excellent amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, amenities
The rooms were pristine, the service was even better than expected! Best vacation in the country!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Sherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the beach was picture perfect, and within walking distance to a small cenote!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Normally All inclusive places don’t always have the best food but this was sooo good, even the room service. Very clean, staff was nice. Overall would recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mona El

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and the housekeeper Bianca was the BESTT!!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here, I was a Solo traveler and everything was amazing!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Carli

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, good spa.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Symantha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, food and activities
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort are above and beyond fantastic! Carlos (concierge) and Christopher (beach attendant) at the Reserve were some of our favorites but they were all amazing!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Will be back with my children and grandchildren .
Stayed 5 nights in Jan 2026