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Platinum Tower at Sandos Playacar All Inclusive

5.0 star property

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Exterior
Platinum King Junior Suite Ocean Front
Free daily buffet breakfast
Gym
On the beach, white sand, sun-loungers, beach umbrellas

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪6 min drive‬

Room options

View all photos for Platinum King Junior Suite

Platinum King Junior Suite | View from room

Platinum King Junior Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Platinum King Master Suite

Platinum King Master Suite

Platinum King Master Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Platinum Tower at Sandos Playacar All Inclusive

Catch some rays at the beach or spend the day relaxing at Platinum Tower at Sandos Playacar All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants.
Platinum Tower at Sandos Playacar All Inclusive offers 35 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 50-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

Complimentary bicycles and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Platinum Tower at Sandos Playacar All Inclusive, you'll be within walking distance of Quinta Avenida. Enjoy features like free breakfast and free self parking, plus 8 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 9 restaurants, a coffee shop, 2 swim-up bars, and 3 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 8 outdoor pools
  • Treat yourself to body treatments, facials, or reflexology at Spa Sandos
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Just a 3-minute drive from Quinta Avenida and a few minutes from Playa del Carmen Maritime Terminal
Platinum Tower at Sandos Playacar All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Platinum Tower at Sandos Playacar All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Platinum Tower at Sandos Playacar All Inclusive has 9 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Bicycling

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Kids club

Lessons/classes/games

Yoga

Entertainment

Access to onsite nightclubs

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Platinum Tower at Sandos Playacar All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay
  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Sanitation services: USD 1.6 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Platinum Tower at Sandos Playacar All Inclusive Reviews