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Residence Inn by Marriott Playa del Carmen

3.5 star property
VIP Access

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, laptop workspace, blackout curtains, soundproofing
Rooftop terrace
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Free daily continental breakfast

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪16 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

9.0 out of 10
Wonderful
(15 reviews)
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(51 reviews)
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1017)
The price is €52
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Wyndham Garden Playa del Carmen

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a poolside bar. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Residence Inn by Marriott Playa del Carmen gets good marks from our customers. During your stay, you'll be within walking distance of Centro Maya Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • 10 minutes by foot from Centro Maya Shopping Center and a 5-minute drive from Quinta Avenida
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1016 reviews
Rating 8 - Good. 172 out of 1016 reviews
Rating 6 - Okay. 46 out of 1016 reviews
Rating 4 - Poor. 23 out of 1016 reviews
Rating 2 - Terrible. 33 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Stayed 1 night in Apr 2025

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Breakfast options change daily. Just a few minutes' drive from Xcaret Park, Cirque du Soleil, and more.
Stayed 5 nights in Apr 2025

10/10 Excellent

Harvey

Stayed 1 night in Apr 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue is the breakfast, could be better!
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Timothy, Scottsdale

Stayed 3 nights in Apr 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mal seguimiento de recepción

Me dijeron que me darian una botella de tinto de bienvenida por ser cliente silver, nunca me la dieron llame varias veces a recepción y nunca me dieron seguimiento. El baño tenia pocas toallas y el bote acondicionador no tenia producto
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent Opition

Very confortable, with room space and well located to go to different directions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tarek

Stayed 3 nights in Apr 2025

8/10 Good

Patricia Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The allow pets
Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean parking available good breakfast Over all great service
Stayed 12 nights in Apr 2025

10/10 Excellent

JI YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes 450 pesos round trip taxi ride to Playa del Carmen when it is only 8min drive away.. There is a big supermarket across the street tho. But other than that, nothing else. Swimming pool is shallow.
Stayed 3 nights in Apr 2025

10/10 Excellent

Graciela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the verything
Stayed 1 night in Apr 2025

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first 3 days was so great that I decided to stay for another day. I asked for a room upgrade. Unfortunately the upgrade room was not that great. Shower leaked that was never fixed so after several hours of waiting they finally changed our room. But the room we went to next had a bad odor and had not been cleaned thoroughly. Too exhausted to fuss and acknowledging they were trying to make things better I just accepted the situation. I would still recommend this hotel if the price was lower. It really should be priced $20 lower.
Stayed 3 nights in Apr 2025

4/10 Poor

Svenja

Stayed 4 nights in Apr 2025

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful condo. Clean, air conditioning was working properly, kitchen fully equipped, the washer/dryer combo was super helpful, etc. each area of the condo was specious. We absolutely loved it. You must have a vehicle or be willing to use taxis to get there quickly. About a mile and a half from the center or main road in town
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here and would recommend this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Luis Edwar Mejia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias, todo muy limpio y la atención espectacular, súper recomendado
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, our room was always clean an shiny (thank you Noemi) and all the experience in the hotel was wonderful. We will come back here for sure.
Stayed 6 nights in Mar 2025

10/10 Excellent

armando

Stayed 3 nights in Mar 2025

8/10 Good

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was great. There was some issues with water leak, and the last night we didn’t have ac
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MARCELO FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025