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Riviera del Sol

3.5 star property

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Photo gallery for Riviera del Sol

Outdoor pool, pool loungers
Standard Double Room
Terrace/patio
Terrace/patio
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard with Garden View

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior with Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior with Garden View

  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Standard

  • Sleeps 4

View all photos for Room Superior

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room Superior

  • Sleeps 4

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About this property

Riviera del Sol

An outdoor pool, a restaurant, and a children's pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services, a library, and tour/ticket assistance.
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Riviera del Sol's great location. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a multilingual staff, and a terrace
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Riviera del Sol offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Riviera del Sol. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Playa del Carmen hotel.

The hotel hosts a free manager's reception daily.
Riviera del Sol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riviera del Sol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Riviera del Sol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 915 reviews
Rating 8 - Good. 255 out of 915 reviews
Rating 6 - Okay. 55 out of 915 reviews
Rating 4 - Poor. 14 out of 915 reviews
Rating 2 - Terrible. 20 out of 915 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Enosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room. Good service. Close to downtown
Stayed 1 night in Dec 2025

10/10 Excellent

Schneur

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 2 nights in Dec 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was large, very clean with sliding glass door that opens up to a nice patio with access to the pool that is about 10 feet away from the room. I live in Cozumel and travel to Playa del Carmen regularly and out of all of the hotels this is my favorite especially with it's low per night rate. I have nothing but good things to say about this property and it's staff. Excellent choice
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night in the king room. It was as described and shown online. It is Boutique and not condo style so know that. Very good bed and climate control. Noise wasn’t bad but not silent. Shower was very good. Few are in this area except modern condos. Recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Swarna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic and steps away from 5th avenue for entertainment/dining and beach. Hotel pool area was calming surrounded by nature. Note: one key was provided per room regardless number of guests- duplicate key would be good. The house keeping and front desk staff were welcoming and helpful. Overall amazing!
Stayed 7 nights in Nov 2025

10/10 Excellent

Lise

Stayed 2 nights in Nov 2025

10/10 Excellent

Rocio

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness
Stayed 9 nights in Oct 2025

10/10 Excellent

Lailani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno y seguro para el precio
Stayed 7 nights in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Clean room, refrigerator, only steps away from 5th Avenue (restaurants, bars, good vibe)
Stayed 2 nights in Oct 2025

10/10 Excellent

Marjorie, Punta Arenas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de recepción y muy buenas amenidades en la habitación
Stayed 1 night in Aug 2025

2/10 Terrible

Jaz

Stayed 1 night in Aug 2025

10/10 Excellent

Sezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Aug 2025

8/10 Good

Driss

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel had a good overall experience with friendly and helpful staff. However, the breakfast a little bit to be desired as it lacked variety and some requested items were not available.
Stayed 3 nights in Aug 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Eriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

Lucia

Stayed 1 night in Apr 2025

10/10 Excellent

Shizue

Stayed 1 night in Apr 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Apr 2025

2/10 Terrible

Mirza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025