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Riviera Maya Suites

3.0 star property

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Photo gallery for Riviera Maya Suites

Outdoor pool, pool loungers
Creator video
Bungalow 1 King Bed, Kitchen | Living area
Bungalow, 2 Double Beds, Kitchen
Bungalow 1 King Bed, Kitchen | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 32 Norte con 1ra Avenida, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Riviera 2 bedrooms garden view

Riviera 2 bedrooms garden view | Living area

Riviera 2 bedrooms garden view

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

Riviera 2 bedrooms Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Riviera 3 bedrooms garden view

Riviera 3 bedrooms garden view | Terrace/patio

Riviera 3 bedrooms garden view

  • Garden view
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Riviera 3 bedrooms Penthouse

Riviera 3 bedrooms Penthouse | Living area

Riviera 3 bedrooms Penthouse

  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Villa

Garden Villa | Living area

Garden Villa

  • Garden view
  • 180 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Single Beds and 2 Double Beds

View all photos for Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

Palmar 3 bedroom garden view

  • Garden view
  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Bed

View all photos for Palmar 2 bedroom 5th Avenue

40-inch flat-screen TV with digital channels, TV

Palmar 2 bedroom 5th Avenue

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom Penthouse 5th Avenue

Palmar 2 bedroom Penthouse 5th Avenue | Living area

Palmar 2 bedroom Penthouse 5th Avenue

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Palmar 2 bedroom street view

Palmar 2 bedroom street view | Living area

Palmar 2 bedroom street view

  • City view
  • 180 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

Bungalow 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palmar 3 bedroom Penthouse

Palmar 3 bedroom Penthouse | Dining room

Palmar 3 bedroom Penthouse

  • City view
  • 16 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Palmar 2 bedroom Penthouse garden view

Palmar 2 bedroom Penthouse garden view | Living area

Palmar 2 bedroom Penthouse garden view

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 13 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

Palmar 2 bedroom garden view

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 80 sq m
  • Sleeps 2

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 100 sq m
  • Sleeps 4

View all photos for 2-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Garden View

  • Garden view
  • 150 sq m
  • Sleeps 6

View all photos for 2-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Street View

  • 150 sq m
  • Sleeps 6

View all photos for 3-Bedroom Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Street View

  • 180 sq m
  • Sleeps 8

View all photos for Apartment Standard With Street View

Premium bedding, in-room safe, individually decorated

Apartment Standard With Street View

  • 150 sq m
  • Sleeps 6

View all photos for Suite Superior With Garden View

Premium bedding, in-room safe, individually decorated

Suite Superior With Garden View

  • Garden view
  • 150 sq m
  • Sleeps 6

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • Garden view
  • 180 sq m
  • Sleeps 8

View all photos for Palmar 1 recámara vista al jardín

Palmar 1 recámara vista al jardín | Living area

Palmar 1 recámara vista al jardín

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Garden View

  • Garden view
  • 25 sq m
  • Sleeps 2

View all photos for Bungalow With Garden View

Premium bedding, in-room safe, individually decorated

Bungalow With Garden View

  • Garden view
  • 55 sq m
  • Sleeps 3

View all photos for 2-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Standard With Garden View

  • Garden view
  • 150 sq m
  • Sleeps 6

View all photos for 2-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

2-Bedroom Apartment Superior With Garden View

  • Garden view
  • 150 sq m
  • Sleeps 6

View all photos for 4-Bedroom Villa

Premium bedding, in-room safe, individually decorated

4-Bedroom Villa

  • 300 sq m
  • Sleeps 9

View all photos for 3-Bedroom Apartment Standard With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Standard With Garden View

  • Garden view
  • 170 sq m
  • Sleeps 8

View all photos for 3-Bedroom Apartment Superior With Garden View

Premium bedding, in-room safe, individually decorated

3-Bedroom Apartment Superior With Garden View

  • Garden view
  • 170 sq m
  • Sleeps 8

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About this property

Riviera Maya Suites

Family-friendly hotel with a marina, steps from Quinta Avenida
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite.
Riviera Maya Suites offers 30 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Riviera Maya Suites. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Quinta Avenida and Mario Villanueva Stadium Madrid
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • All-in-one washing machine/dryer
  • Baby bath
  • Children's pool
  • High chair
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Riviera Maya Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 472 reviews
Rating 8 - Good. 72 out of 472 reviews
Rating 6 - Okay. 19 out of 472 reviews
Rating 4 - Poor. 8 out of 472 reviews
Rating 2 - Terrible. 8 out of 472 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Loved it and will definitely stay ahain
Stayed 1 night in Nov 2025

10/10 Excellent

jose

Liked: Cleanliness
Stayed 5 nights in Nov 2025

2/10 Terrible

sergio

Liked: Cleanliness, staff & service
Did not stay at this property. I had reservations but the property was sold and temporarily closed. I stayed at a different hotel. Supposedly this property will reopen again sometime in November.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria

Stayed 11 nights in Oct 2025

10/10 Excellent

Toru

Stayed 5 nights in Oct 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good a secure parking. Very nice central location, but it was extremely noisy at night. Large and spacious condo, nice rooms and roof top area. Overall a great rental for us.
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. 2 bedroom apartment with a garden view was very large and had a great balcony.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra nice condo with friendly front desk staff, great area
Stayed 5 nights in Sep 2025

10/10 Excellent

rita a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazibg!
Stayed 4 nights in Sep 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
There was a whole
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to PBC close to 30 times and stayed in many resorts and hotels and we like this one for many reasons that will become obvious to you when you stay there
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher, Littleton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Playa Carmen. We had the 2 bedroom suite which was huge. Comfortable beds, nice patio and kitchen. The washer and dryer were hsndy. The staff was friendly and helpful. I would stay here again
Stayed 4 nights in Aug 2025

10/10 Excellent

Alain

Stayed 3 nights in Aug 2025

6/10 Okay

Abil

Travelled with family
Property needs a touch up and remodeling. But overall it was a decent stay for a family of 5.
Stayed 4 nights in Aug 2025

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean property. Right on the avenue. The Staff were great helpful and very repectful. Couldnt ask for more.
Stayed 6 nights in Aug 2025

10/10 Excellent

YADIRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Riviera Maya suites. Location for me was perfect. We were able to walk every where without getting so tired or lost. The room was simple yet it fulfilled all our needs. We came back to a clean room every day. The pool area was always clean and free from rowdy crowds. It was very enjoyable. And the easiness of ordering your transportation from airport and back right through the hotel reservation made my stay run smoothly with no worries. There is a taxi service around the corner if you need it. Overall I would 100% come back again to visit this property!
Stayed 3 nights in Aug 2025

4/10 Poor

paola

Liked: Staff & service
It is okay for the price. It did smell moldy inside the rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel J, the colony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Will recommend staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. Rooms closer to 5th street are very noisy though. Loved the pool.
Stayed 1 night in Jul 2025

10/10 Excellent

mitchel philip, salt lake city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff… highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay and will definitely be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room
Stayed 1 night in Jul 2025