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Riviera Maya Suites

3.0 star property

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Photo gallery for Riviera Maya Suites

Relax by the serene pool surrounded by lush greenery and tropical plants.
Enjoy meals in this kitchen with a central island, sink, and microwave, and take in the view from the large window.
Relax in a serene outdoor setting with a thatched roof, wicker chairs, and a small table.
Features an oven, microwave, and dishwasher, along with a sink and wall clock.
Stroll through a serene indoor garden surrounded by lush tropical plants and a curved railing.

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen

Superior Penthouse, 3 Bedrooms

  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Villa (Garden Villa)

  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(1 review)
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

  • 149.9 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room

Suite Palmar 1 Bedroom,balcony

  • 180.0 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Riviera Maya Suites

Family-friendly hotel with a marina and a rooftop terrace
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Riviera Maya Suites. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Riviera Maya Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 391 reviews
Rating 8 - Good. 60 out of 391 reviews
Rating 6 - Okay. 15 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 6 out of 391 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had great 9 nights there in the bungalow.

Everything was amazing. The animals in the garden, the pool, the service, all the receptionists, fresh water in the kitchen, the white sand on the beach...
Stayed 9 nights in Apr 2025

10/10 Excellent

Elizabeth, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aki

Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10 days at Rivirea Maya Suites and we couldn’t have picked a better hotel! We loved the beautiful grounds and pool area. It feels like a tropical hideaway right in the city. The location is great, close to everything from the beach to all the action along Quinta Av, and more…but just away enough from the action to still feel peaceful and very safe. And the staff was wonderful - everyone is so friendly and alway helpful with any questions or requests. We look forward to our next visit.
Stayed 11 nights in Apr 2025

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

8/10 Good

Tek, Didcot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Della

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector M

Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Stayed 9 nights in Mar 2025

8/10 Good

Amy

Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie, oakland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first suite we were given was right over 5th avenue, and the bar on the corner had such loud music past 1am that I couldn't sleep. Fortunately they were able to put us in another suite, which was fantastic. Kids loved the pool. Beach & 5th Ave close by and convenient walk to everything. Hotel staff gave us some great recommendations for cenotes like Kaan Luum. My son got sick and they recommended a great doctor just down the street. Can't say enough great things about this hotel! But, if traveling with kids or wanting to get to bed before 1am, call ahead to make sure you're not getting the suite right over 5th Ave.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

JODY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the rivera maya. The rooms are comfortable and large! It's walkable to the beach, shopping, dining, etc. We will definitely be back. Manual at the front desk was pleasant and wonderful s to work with. They offer complimentary beach chairs and umbrellas. Couldn't ask for more
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close this was to 5th Avenue where all the vendors and restaurants are, it was just a short walk to the beach. There was an excellent supermarket 200 meters away. Our condo was very nice, it wasnt a top luxury style room, but I would give it a B , excellent and comfortable for the price. The in unit laundry machines were great. They provided a small cobtainer of laundry soap, an iron, and hamper, the kitchen was equipped with a full Sized fridge, oven, dishwasher and stovetop, full sets of dishes, cookware, utinsels, and drinking water dispenser. They provided dish soap. The dining room was great a table with 8 chairs. The living room had two wicker style couches, and a television. There was a nice balcony with patio furniture, table, couches, and a grill with propane. We did not have a hammock with our unit, we saw where one could be hooked up. There were two bedrooms one with a king sized bed the other had 2 queen sized bedrooms. Both bathrooms had their own bathrooms. They provided washcloths and towels- these were very basic thinner white towels. There was a hair dryer in one of the bathrooms. The master bedroom had a safe. The rooms had built in cabinets and wardrobes with hangers and both rooms had televisions. They dont have hand soap, so we picked some up at the store. Housekeeping came every other day, we washed our towels ourselves on the off days. Underground parking, and excellent pool, and hot tub and gardens. Staff were friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms, hot tub, quiet and close to everything. I stay here every time I come through Playa and always happy. The staff is always kind and thoughtful. Washing machine and dryer is a huge bonus as well.
Stayed 1 night in Mar 2025