Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Poolside bar
7 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Preferred Club Master Suite King Ocean Front

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(24 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • Ocean view
  • 440 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Market Cafe, one of the property's 10 restaurants and 7 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to facials, body wraps, or manicures and pedicures at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the restaurant
  • 8 minutes by car from Gran Coyote Golf and 10 minutes from El Camaleón Mayakoba Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis rackets

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ZAIN I

Travelled with family
Liked: Cleanliness, amenities
Balcony view was okay slight view of the ocean Spa was excellent however not being able to reserve restaurants for dinner with somewhat problematic otherwise an excellent hotel would go back
Stayed 3 nights in Dec 2025

10/10 Excellent

Azael, Pasadena

Travelled with partner
Liked: Cleanliness, amenities
The view was excellent
Stayed 3 nights in Dec 2025

8/10 Good

Araceli, Pearland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanses and saff
Stayed 3 nights in Dec 2025

4/10 Poor

Mitchell

Stayed 5 nights in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
The resort was stunning. Food was great and staff very friendly
Stayed 7 nights in Dec 2025

10/10 Excellent

Levon, Glendale

Liked: Cleanliness
Like it
Stayed 6 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Secrets Moxche! Great activities and entertainment, very nice and welcoming staff. Rooms very clean and amenities very clean and well kept. Food was also good!
Stayed 7 nights in Dec 2025

8/10 Good

prado

Liked: Cleanliness, amenities, property conditions & facilities
Food - Okay, but at this price it is not 100% worth Amenities - the door connect to the bathroom is not working Room: overall very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
All of the above - beautiful property and staff
Stayed 5 nights in Nov 2025

6/10 Okay

Trish

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front activity pool filter was not good, dirty water coming out of jets. The restaurant situation is the worst I’ve ever seen. Some nights there was 45 tables ahead of us. We got seated at 10:30pm. Open up a nightly buffet, we were so disappointed in this, probably won’t return. I’ve been here 2 times and it wasn’t this way. We love the resort, it’s beautiful, that was only concerns. We had a great visit.
Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, service amazing, food ehhh I would give it a 7/10 not the best but not bad either.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michal Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools were gross but otherwise i loved my stay there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Sep 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2025

6/10 Okay

Chenoa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our stay overall was good, I was expecting more for the price to be honest. The building is already showing wear and tear even though it is newer. None of the elevators were ever fully functional while we were there and for our room we can only access using it one set. Getting to and from our room took forever, because one whole tower was sharing one elevator our entire stay. We got bamboozled at check in to go through the properties “unlimited” rewards program presentation and we had to repeatedly say no to three different people that we were not interested. The pressure to sign up was very uncomfortable. The presentation also was only supposed to last 90 minutes and it went 3 hours. When you eat at the steakhouse, you have to purchase steak and lobster, it is not included. The lobster tail was $110 which seemed a little expensive. The speakeasy in the pharmacy could have been really fun but it smelt like throw up immediately when you walked in. The smell was very overwhelming. The shows at night were underwhelming. It was the same group of people doing slightly different things each night. The lead female singer is very talented and has an amazing voice. The pools were nice but the spots fill up fast and they don’t seem to have enough space for both Secrets and Impressions guests to use the pools. The food overall was ok, nothing spectacular. Our room was great and housekeeping did a wonderful job. The spa was great and our massages were super relaxing.
Stayed 5 nights in Dec 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and spaces, lovely rooms and decor, hardworking and friendly staff..
Stayed 5 nights in Dec 2025

10/10 Excellent

Ruben

Fantastic
Stayed 4 nights in Nov 2025

10/10 Excellent

eduardo

Stayed 3 nights in Dec 2025

10/10 Excellent

Jonna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived it was clean and luxury. Even their daily cleans of the room were comprehensive. Special shoutout to the free activities at the beach (paddle boarding, kayaking, hobie cat, and others) the staff there were so helpful on knowledge surrounding the area. The lagoon all the way to the last pool were wonderful and provided a variety of calm to liveliness. The Cenotes were noticeably heated. I chose this resort specifically to have an all inclusive with good food and it was great. I could rave on and on about every detail, there was not one thing I would change.
Stayed 5 nights in Nov 2025

8/10 Good

Karen Donancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room views
Stayed 4 nights in Nov 2025

10/10 Excellent

Yajaira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the most amazing trip/ experience. I give every aspect from food, room, overall resort 5 stars!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, spacious and very clean! We stayed in preferred club and got really good drinks and snacks every night! And we had a beautiful ocean front view. Food was delicious , we loved bisou and suki !
Stayed 3 nights in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such an amazing resort! My only complaint is that the food could be better
Stayed 5 nights in Nov 2025

10/10 Excellent

Jorge Eduardo Cámara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most amazing place to stay. Everyone is so amazingly kind and welcoming and it’s refreshing to be in such a beautiful place with amazing rooms, great pools, and some of the best beachfront views and sand I’ve ever walked on. Hands down would recommend to anyone because nothing compares to the amazing rooftop pool, amazing food and great drinks and even the amazing nightclub and theater! 10/10 very pleasant time!
Stayed 6 nights in Nov 2025