Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Exterior
Property video
Outdoor wedding area
Preferred Club Master Suite King Ocean Front
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪94 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Paramount Suites Ocean View King

  • 179 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(13 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 145 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • 440 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. During your stay, you're just a quick walk from Chun-Zumbul (diving site). Enjoy features like free WiFi in public areas and free valet parking, plus 7 outdoor pools. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Market Cafe, one of the property's 10 restaurants and 7 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to massages, body treatments, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • 8 minutes by car from Gran Coyote Golf and 10 minutes from El Camaleón Mayakoba Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis rackets

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 964 reviews
Rating 8 - Good. 137 out of 964 reviews
Rating 6 - Okay. 62 out of 964 reviews
Rating 4 - Poor. 18 out of 964 reviews
Rating 2 - Terrible. 22 out of 964 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Frank

The room service was decent.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sylwia

Stayed 4 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very luxurious and the service is great! Rooms keys on your phone is very convenient and there was always something to do. During our visit in September there were flys and rain during our stay. There are also long waits at the dinner options (30-45 minutes) where we would be able to grab a drink and wait
Stayed 6 nights in Sep 2025

10/10 Excellent

Juan Carlos, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room great food options
Stayed 4 nights in Sep 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort. Great attention to detail, attentive staff and a true 5 star resort from rooms to activities and restaurants.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gabrielle

Stayed 5 nights in Aug 2025

10/10 Excellent

freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved dam near everything really recommend it to everyone who’s going on a all inclusive.
Stayed 6 nights in Sep 2025

2/10 Terrible

Erik

Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Erik

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities
I had a brand new very expensive cologne left at the property & they did not notify me that i left it behind nor did they call me back after i realized i had left it there I called about 5 times asking for it and they gave me the run around. One lady said she would ask and call me right back. The cologne isnt only expensive it was a gift for my birthday & was brand new. I really wish they would of owned up or tried to make it right. They did neither. Do not plan on staying at any secrets resorts
Stayed 3 nights in Sep 2025

10/10 Excellent

Erika

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
Stayed 4 nights in Sep 2025

10/10 Excellent

SUSANA

Liked: Staff & service, property conditions & facilities
We loved our stay but we did have dirty towels and bed sheets, they did replace them once we asked but other then that it was excellent the hotel wasn’t busy and it was claim especially from 7 pools to pick from. The ocean water was not that great very brown water and lots of seaweed by the beach it did seem to be clearer
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Zachary Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, the activities, spa was excellent, food was okay but not excellent
Stayed 3 nights in Sep 2025

8/10 Good

Aimara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the numerous pools, and the beach was dirty with algae. The food options are limited in variety, although there are many restaurants. The buffet is always the same every day. The room was quiet, clean, and had good room services. The bed and pillows are comfortable.
Stayed 4 nights in Sep 2025

2/10 Terrible

Kathryn

Stayed 4 nights in Sep 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 10-year anniversary here and couldn’t have asked for a better experience! The hotel was beautiful, spotless, and very well-maintained. The staff was incredibly friendly and welcoming, making us feel right at home. Everything from check-in to check-out was seamless. Truly a 10/10 stay—we’ll definitely be coming back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I’ve been staying, thanks secrets Motxche
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles, North Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely splendid reso
Stayed 6 nights in Aug 2025

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing. Great restaurants and activities. Favorite staff was David, the pool concierge and Francisco the bartender
Stayed 5 nights in Aug 2025

10/10 Excellent

Mairene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cancun. I strongly recommended
Stayed 3 nights in Aug 2025

8/10 Good

Susy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish there had been more fruit stands. We went there craving all kinds of fruit and not one fruit stand was found. Just some basic fruit in the dining hall.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, food, service, and pools were all top tier and I have nothing but good things to say. One thing I didn’t like was that there was construction going on every day besides sunday on the Impressions roof top, which sucked because we had to pay extra to be there on that roof top. We actually ended up staying on the preferred roof top more often because there was no construction. Another thing that isn’t great is the smell of sea weed (although this is not the fault of secrets). One final thing that is not great about the resort is the beach. If you are looking for a nice beach, go to a different resort. Nobody was on the beach, and we didn’t stay at all at the beach. The resort was very safe and the staff very welcoming. Our butlers and waiters were the best service I have had at a resort. However, there was one event that made my wife feel extremely uncomfortable. During dinner one night, one of the servers was staring and whistling at my wife. I had found out after the fact, and raised the concern to one of our butlers. They assured us that this incident would be investigated, but we never heard back. This really bummed us out. Overall, I give it a 4/5 for the resort. It really was a nice resort and we enjoyed our time (besides the incidents that I highlighted above).
Stayed 5 nights in Aug 2025