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Pool View Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max
€188* Per night/room 20 May - 21 May

Honeymoon Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Ocean Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only. During your stay, you're just a quick walk from Maroma Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine with a beachfront location at Cavamar, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes kayaking
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • Steps from Maroma Beach and Paradise Beach
  • Airport shuttle service available for a fee

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only

Couples (1)
3 out of 5
Die Lage ist sehr schön und direkt am Meer. Leider sind die Mitarbeiter im Service wie auch die Reiningungsangestellten sehr unzuverlässig und es besteht keine Konstanz in der Raumreinigung mit Badetüchern die vergessen werden oder mit Getränken der Mini-Bar, welche nicht nachgefüllt werden über längere Zeiträume. Der Service ist teils sehr unfreundlich und legt sich nur ins Zeug wenn man genug Trinkgeld dabei hat.

Posted by on 3 Aug 2019

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About the Senses Riviera Maya by Artisan -Gourmet All Inclusive - Adults Only

Location Carretera Chetumal-Cancún 307, Playa del Carmen, QROO 77710

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Not included

  • Surcharge for room service

  • Kayaking included
  • All available drinks included
  • Minibar (all drinks included)
  • A la carte dining included
  • Surcharge for room service
  • Service charge included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Minibar drinks - restrictions apply
  • All non-motorized water sports included
  • All meals included

Property Features

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only offers its guests 4 hot tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and free minibar items. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private indoor hot tub
  • Jetted
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Laptop safe
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Cavamar – This beachfront restaurant specialises in American cuisine and only serves lunch.

The Blend – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

CavaBar – On-site bar. Open daily.

The Blend Bar – This cocktail bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

4 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surf lessons - nearby
  • Kayaking on site
  • Personal motor watercraft nearby
  • Snorkelling nearby
  • Parasailing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night
  • Resort fee: USD 14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Senses Riviera Maya Artisan Resort Playa del Carmen
  • Senses Riviera Maya Artisan Resort
  • Senses Riviera Maya Artisan Playa del Carmen
  • Senses Riviera Maya Artisan
  • Senses Riviera Maya By Artisan Playa Paraiso Mexico

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.