See all properties

Sole Suites Playa del Carmen

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Sole Suites Playa del Carmen

A rooftop terrace with a glass balustrade, a pool, and a view of the ocean.
Exterior detail
Full-sized fridge, microwave, stovetop, blender
A spacious indoor area with a modern design, featuring a staircase, a fire extinguisher, and potted plants.
Sun deck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Bedroom Master Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Two Bedroom Master Suite

8.8 out of 10
Excellent
(16 reviews)
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Full-sized fridge, microwave, stovetop, blender

One Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Similar properties

Rooftop terrace
Sofía by Bunik
Downtown Playa del Carmen
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 2,088 reviews
The price is €47
includes taxes & fees
23 Jul - 24 Jul
Sofía by Bunik

About this property

Sole Suites Playa del Carmen

This hotel features an outdoor pool, self parking, and free use of bicycles. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available once per stay.
Sole Suites Playa del Carmen offers 20 air-conditioned accommodations with safes and irons/ironing boards. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sole Suites Playa del Carmen. During your stay, you're just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas, plus an outdoor pool and self parking (surcharge). Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes complimentary bicycles
  • Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Sole Suites Playa del Carmen offers its guests an outdoor pool and complimentary bicycles. WiFi is free in public spaces. Sole Suites Playa del Carmen also features a terrace, a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (MXN 250 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 600
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Sole Suites Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 221 reviews
Rating 8 - Good. 63 out of 221 reviews
Rating 6 - Okay. 35 out of 221 reviews
Rating 4 - Poor. 15 out of 221 reviews
Rating 2 - Terrible. 6 out of 221 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice place
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Armando

No comment
Stayed 1 night in Apr 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Suite was fine, staff was fine.
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was more than what I expected except that beds are extra firm. Oscar made us feel welcome as soon as we arrived. He said that rooms with balcony facing the street were noisy so we decided to keep the room he assigned us initially. Daily room service is efficient. Also, it was a great value for the rate we paid. I appreciate everyone’s great service and likely will return. Beach is gone by erosion. Not their fault at all, though. But you can go to playacar for awesome beaches.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location
Stayed 7 nights in Jun 2024
Verified

4/10 Poor

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
To go out, the front wasn’t very nice not very accommodating and was generally not happy to be there.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the space and the size of the room. And the staff was amazing.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

mayada

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool is dirty, the kitchen utensils are very worn out, and the water pressure is very weak.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Nita Shiv

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
It was nice. Close to everything. Shopping, dinner. Safe for families.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Judi

Liked: Cleanliness, staff & service, room comfort
Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Eloisa Carolina Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , always smiling and helpful , place was clean and close to everything
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, in downtown.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Víctor Omar Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Jul 2023
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities
good place to be close to 5th avenue and beach, quiet area
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious convienient
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Paule

Liked: Cleanliness
Great location. Very walkable. Near clubs- loud, can ask for a room in the back
Stayed 12 nights in May 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Staff was great.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Belle place
Stayed 20 nights in Dec 2023