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Suites Cielo y Mar

2.5 star property

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Photo gallery for Suites Cielo y Mar

Outdoor spa tub
Senior Suite, 1 King Bed, Sea View
Suite, 1 Queen Bed, Sea View
43-inch Smart TV with digital channels, TV, Netflix
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪18 min walk‬
  • Place, Quinta Avenida
    ‪3 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Interior
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4.5 out of 5, Wonderful, 1,061 reviews
The price is €77
includes taxes & fees
20 Jun - 21 Jun
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About this property

Suites Cielo y Mar

A rooftop terrace, express check-in, and express check-out are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a garden.
Suites Cielo y Mar offers 17 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Suites Cielo y Mar. During your stay, you're just a quick walk from Punta Esmeralda Beach. You'll find features like free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include an elevator, a rooftop deck, and a terrace
  • 6 minutes by foot from Playa 88 and a 2-minute drive from Quinta Avenida
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Suites Cielo y Mar.

This Playa del Carmen hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycles

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height counter and sink (51 centimetre high)
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Suites Cielo y Mar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Cielo y Mar Hotel Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen

Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 249 reviews
Rating 8 - Good. 56 out of 249 reviews
Rating 6 - Okay. 2 out of 249 reviews
Rating 4 - Poor. 6 out of 249 reviews
Rating 2 - Terrible. 5 out of 249 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
This is a great hotel for the area! The staff was very friendly and attentive, and the room was very clean with a great view! It’s a 7min walk to a beach and close to small markets!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities
Great service, convenient parking, friendly staff, & clean rooms!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities
Great room. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mykeerah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a small hotel. Staff were kind, everything was clean, and the location was both close enough and far enough away from the downtown area. Would definitely stay here again!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a relaxing area of Playa del Carmen.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Amenities
Large comfortable rooms, good hot water and air con, friendly and helpful staff!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
Best place I’ve stayed at in Playa and I’ve lived here for years
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place clean and comfortable.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

MAGNUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simple but good and fresh breakfast. Perhaps a wider variety of bread, cold cuts, and fruit options would be helpful.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

sigfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location even when the beach was full of sargasso
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, near to public beach and short walk to town.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff and the amenities are excellent
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was super clean and bright, the decor modern and the staff were super helpful and friendly. Will definitely book again - recommend!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hideaway

Great place to stay. Away from all the noise but close enough to walk.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to be

Clean property close to the beach, friendly staff, onsite secure parking
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, onsite secure parking and the most amazing view ever!
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is very small. Breakfast was good and the staff were very friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks we had a lovely stay again for the 3rd time and we come back! Gracias!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Doraine

Liked: Cleanliness, staff & service, room comfort
Ok but no eggs
Beautiful view from balcony
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Stayed 1 night in Jan 2025