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Aparthotel

The Elements Oceanfront & Beachside Condo Hotel

4.0 star property
VIP Access

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Private beach, white sand, sun-loungers, beach massages
Panoramic Penthouse, 3 Bedrooms, Ocean View | Balcony view
Panoramic Penthouse, 3 Bedrooms, Ocean View | Private kitchen
Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View | Terrace/patio
Panoramic Penthouse, 3 Bedrooms, Ocean View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Flamingo & Calle 46, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Quinta Avenida
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Condo, 1 Bedroom, Pool View

Terrace/patio

Luxury Condo, 1 Bedroom, Pool View

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Panoramic Penthouse, 3 Bedrooms, Ocean View

Panoramic Penthouse, 3 Bedrooms, Ocean View

Panoramic Penthouse, 3 Bedrooms, Ocean View

  • 186 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Condo, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Condo, 2 Bedrooms, Ocean View

  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

The Elements Oceanfront & Beachside Condo Hotel

On private beach with outdoor pool, near Quinta Alegría Shopping Mall
At The Elements Oceanfront & Beachside Condo Hotel, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
The Elements Oceanfront & Beachside Condo Hotel offers 70 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
During your stay at The Elements Oceanfront & Beachside Condo Hotel, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available. Built in 2008, this upscale aparthotel has 70 apartments on 4 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Drinking options include a beach bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and volleyball
  • 8 minutes by foot from Mamitas Beach and a 3-minute drive from Quinta Alegría Shopping Mall
  • Airport shuttle service available for a fee
Step outside to unwind on the white sand beach. Enjoy the free beach club on site and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Elements Oceanfront & Beachside Condo Hotel like an outdoor pool and a fitness center.

There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach aparthotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beachside massages
  • Free beach club

Pool/Spa

  • Beachside massages
  • Deep-tissue massages
  • Free pool cabanas
  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster
  • Toaster oven

Dining

  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the marina
  • Near the ocean

Things to do

  • Beach volleyball
  • Fishing
  • Free beach club
  • Gym
  • Paddleboard
  • Scuba diving
  • Water sports equipment
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Jet skiing nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Swimming nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 70 units
  • Built in 2008
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 189 per vehicle (roundtrip, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Elements Condo
Elements Condo Playa del Carmen
Elements Playa del Carmen
The Elements Riviera Maya/Playa Del Carmen, Mexico
Elements Oceanfront Beachside Condo Hotel Playa del Carmen
Elements Oceanfront Beachside Playa del Carmen
Elements Oceanfront Beachside
The Elements Oceanfront Beachside Condo Hotel
The Elements Oceanfront & Beachside Condo Hotel Aparthotel
The Elements Oceanfront & Beachside Condo Hotel Playa del Carmen

The Elements Oceanfront & Beachside Condo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 277 reviews
Rating 8 - Good. 69 out of 277 reviews
Rating 6 - Okay. 26 out of 277 reviews
Rating 4 - Poor. 15 out of 277 reviews
Rating 2 - Terrible. 10 out of 277 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Webb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!! I look forward to staying again!!
Stayed 10 nights in Aug 2025

10/10 Excellent

Belle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Sofie

Stayed 7 nights in Jun 2025

10/10 Excellent

Priya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We checked in late which took a while but overall was a nice experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Zoey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Elements! The pool was incredible and very large. Private beach right across the street. The staff were friendly and welcoming. Our condo was absolutely beautiful with a patio and ocean view! It’s in such a great location, nice and quiet but just a few blocks away from the hustle and bustle of 5th Avenue. We could walk everywhere. Highly recommend!
Stayed 7 nights in Apr 2025

4/10 Poor

Heather

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Safe neighbourhood and great location for walking, restaurants and 5th Avenue. Unfortunately, our unit was dirty, run down, shabby and poorly stocked.
Stayed 12 nights in Mar 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect walking distance. Amazing beach access and clean pool.
Stayed 7 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
Stayed 7 nights in Aug 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Santos Cortez

Travelled with family
Liked: Amenities, property conditions & facilities
The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

claudia

Travelled with family
Liked: Room comfort

Meh

Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
Stayed 4 nights in Jul 2024

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort

Se los recomiendo mucho💯

Exelente condominios 100% recomendable
Stayed 5 nights in Jun 2024

6/10 Okay

Amber

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property not well kept, room had major issues of AC leaking into one bathroom. Advised it would be fixed and cleaned but it wasnt.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Elements. The condo was perfect for our family of 4 to have separate spaces after spending all day together, and a full kitchen to cook meals and save some money! The pool is absolutely huge and fantastic. The beach club was also wonderful to have across the road. We had a great stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

jon r

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
Stayed 9 nights in Jun 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good customer service the rooms were clean , beds were comfortable, and restaurant in walking distance
Stayed 5 nights in Jun 2024

8/10 Good

Faviola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the room beautiful and spacious
Stayed 9 nights in Jun 2024

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NEVER AGAIN!! Getting a reservation in this place. To start off reception guy “Fernando “ was asking not only for our ids, but my kid’s id’s or passports even though they were minors why? The plumbing was BAD I.e. toilets were spewing after first use, handwashing sink dripping, 2nd floor toilet handle broke the sliding door locks were broken tape was the used to keep them locked supposedly. There was no telephone in reservation & the WI-FI in condo did not work so I had to go to lobby to ask for their Wi-Fi so I could call Expedia to help me cancel reservation stay and book my next day flight because I could not spend the night with my family & kids here. I brought the issue to reception and they were trying to get ahold of the condo owner and they (lobby personnel) also were getting frustrated with owner and his attitude as they were explaining my situation. As we were about to leave the hotel the same night I asked lobby to request the shuttle that brought us to hotel since we paid for round trip and the guy Fernando again was giving my wife an attitude because we were telling him to call our shuttle then he refused so we walked out of hotel and asked some locals for their phone to call for a taxi to airport. Once I was at airport the reservation owner tried to call me or give me another reservation, after all the issues we had experienced in one night was enough for one day since we had reservation for 10 days we were already exhausted and disappointed & wanted to go home.
Stayed 10 nights in Jun 2024

6/10 Okay

Kristi

Travelled with family
Liked: Cleanliness, room comfort

Good and Bad

Great lobby, location, pool, and staff. The property manager was excellent. However, the overall condition of the unit was disappointing. It needs some work to be considered anything more than 3 stars. Multiple water leaks from ceilings and windows, and the patio furniture and grills were falling apart/unusable. Overall we enjoyed the stay, and it has potential, but its not worth the money as it is right now.
Stayed 7 nights in Jun 2024