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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
VIP Access

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

A resort with a large swimming pool, beach access, and palm trees.
Property video
A beach scene with a wooden pier and a thatched-roof structure.
Gazebo
A person in a hot tub with a tiled interior and a small flower arrangement on the edge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

A hotel room with two beds, a balcony, a TV, and a desk with a chair.

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

A modern hotel room with a bed, a dining area, a sofa, a TV, and a balcony with curtains.

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

A modern hotel room with a large bed, a ceiling fan, a TV, and a sliding glass door to the outside.

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

A modern hotel room with a sofa, dining table, chairs, a TV, and a balcony with a view.

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

A modern hotel room with a TV, a sofa, a dining table, a kitchen area, and a view of a pool.

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

A modern hotel room with a bed, bedside lamps, a ceiling fan, a TV, and a balcony with a view of greenery.

One Bedroom Penthouse Suite

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area overlooking a lush landscape.

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area.

Three Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Catch some rays at the beach or spend the day relaxing at The Fives Beach Hotel - Á la Carte All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Fives Beach Hotel - Á la Carte All Inclusive's great beach location. During your stay, you're just a quick walk from Playa Xcalacoco. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy pizza with ocean views at SEA OLIVE - TRATTORIA, one of the property's 14 restaurants and 8 bars/lounges
  • Take a swim in the 8 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs, or body wraps at The Spa by The Fives
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the beach and the clean accommodations
  • Just a 4-minute drive from Gran Coyote Golf and 6 minutes from El Camaleón Mayakoba Golf Course
  • Shopping center shuttle service available for a fee
The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At The Fives Beach Hotel - Á la Carte All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
SEA OLIVE - TRATTORIA - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner. Open daily.
MESTIZO: - This poolside theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
FLAVOURS - This buffet restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
OKA - SUSHI BAR: - This sushi bar serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1009 reviews
Rating 8 - Good. 226 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 75 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful. Drinks were always readily available and breakfast options were pretty good.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kimaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort with great nightly entertainment and activities .
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week as a family. The food and restaurants were quite adequate and good. The staff were friendly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Elbio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will definitely be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and amenities were extremely amazing, also the restaurants were very good and I would certainly visit this resort again in the future. Now if the beach itself had more area and more sand (less rocks) it would have made our stay that much better. Thank you fives beach ⛱️ for the experience and I certainly will recommend you
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Tifaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and family had a wonderful time here during our stay in May 2026. The only thing I see need for improvement with is the food options. But overall a wonderful experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thomas Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were constantly cleaning, keeping the whole resort spotless. Food overall was decent, not the best you’re going to get, but pretty good for an all inclusive. Particularly enjoyed Mestizo & the Thai restaurant. The tacos by the pool at lunch were great!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with three teenagers- amazing!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! We will most definitely be back!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this property is amazing. Food is excellent. Entertainment excellent. Staff pretty awesome. Pools excellent. Rooms nice! The only negatives would be rooms smelled super musty....and the beach too rocky with too much algae.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was dated. Some cabinets were broken, shower and tubs were older with dirty fixtures. Pools were nice but some bars were also dated and dirty. The restaurants were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Chloé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Fives Beach Hotel & Residences. The service was truly outstanding and had the most helpful and attentive staff we’ve ever experienced. Every interaction felt warm and genuine, and the team consistently went above and beyond. We also really appreciated the thoughtful touches, like the constant supply of bottled water in the room, which made a big difference in comfort. The property itself is beautiful, with lush greenery and a strong connection to nature that makes it feel peaceful and well-maintained. Overall, a wonderful experience driven by exceptional service and a stunning setting!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunningly beautiful. Felt like living inside a nature reserve, but with all the luxery services you would expect. Teenagers loved the swim out room. Would return!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach had lots of seaweed, staff did their best to try to keep up. Food overall needs improvement and better options.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Was there two weeks for a wedding that went well.The food was great with many options. Great staff! Also went for pickleball that I never got to play. First resurfacing going on first week. The second week all 3 courts were reserved from 8 am to 12 Dream trips club. In my opinion should have left at least had one court available for open play.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Klementina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. The room was spotless and cleaned and stocked daily. The food and drinks were outstanding - we didn’t have a bad meal. The staff are all so friendly and willing to go above and beyond. We loved the daily pop-up events the resort had, they really catered to all ages. We can’t wait to go back again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 4 nights in Jul 2025