10/10 Excellent
Mike S.
3 Aug 2025
We had an incredible stay at this beautiful home in Playa del Carmen! Everything was just as described in the listing—clean, spacious, and well-equipped to handle our group of 15 (three families: six adults and nine teens).The highlight of our experience was hands down the service. Mauricio, the concierge, was outstanding. He was attentive, friendly, and always available to help with anything we needed, from local recommendations to coordinating transportation or activities. The daily housekeeping staff kept the place spotless and refreshed the towels daily, which was a huge bonus with such a large group.We also opted for the private chef service (available for an additional cost), and it was absolutely worth it. The meals were delicious and made our stay feel like a true vacation, with no stress around cooking or cleaning up.The location was great—about a 5 to 8-minute walk to the beach through the entrance near the Reef Resort. While the beach was lovely, we actually spent most of our time enjoying the private pool, which quickly became the main hangout spot for both the adults and the teens.All in all, this house was the perfect home base for our group. We’d absolutely return and recommend it to others looking for a comfortable, well-managed property with top-notch service.
Mike S.
Stayed 7 nights in Jul 2025